Awful experience. We were charged for two hours of "labor" to fix a simple leaky faucet, and…read morenothing was actually fixed. The technician claimed it needed new stems and said they'd order the parts. Then they made us wait over a week while they supposedly "looked" for the part--only to finally admit they never ordered it in the first place. Meanwhile, another plumber came out and fixed the leak in minutes without needing any new stems, proving their diagnosis was completely wrong. They keep pointing to their GPS to justify the time, but most of that time the tech was sitting in his truck doing nothing, milking the clock while we were being charged. We were overcharged, misled, and left without a repair. Save yourself the frustration--use someone else.

Very friendly and knowledgeable, we have called them multiple times for plumbing issues at my…read morebusiness and home! Always very honest and fair and go above and beyond to help!

Oh, my goodness, I called B & R Plumbing & Mechanical to service my A/C, check a leak on my…read moredisposal, and drain my hot water heater, I am so pleased to highly recommend this company!!!

Fast service. People who know what they are doing. Focused on solving the problem. Friendly and…read moreinformative.

Jason and David were professional and did quality work to repair our toilet. Jason gave us an…read morehonest evaluation of what needed to be done. We would recommend JD's and also use them again.

This company is top notch. They take care of their customers and do their best to be as prompt as…read morepossible. I believe that have a good team and give value to the work they do for their customers. If you want the job done right call JDs

This review is specific to Fernando, the drain technician, and doesn't reflect my overall feelings…read moreabout Duncan. I called because the washing machine draining caused a backup in a tub and toilet. Fernando came out, ran a snake, told my wife the septic was backed up, called a friend, told my wife the septic was fine (just keep adding Rid-x), ran the snake from the roof vents, replaced the flange on the toilet and reset it, and left a $589 ticket that says, "Everything is Good". Not even two full days later, the same drains were backing up when the washing machine tried to drain. Fernando didn't even make it to the house before calling to say he told my wife it was a septic problem. Yeah buddy, but you also said it wasn't a septic problem and put in writing that, "Everything is Good", so how am I supposed to know what is really going on? Fernando then told my mother-in-law that he needed to talk to me, but didn't call me directly. He left a ticket with a charge of $180, but said he wasn't going to collect - The office confirmed this was a callback situation when I talked to them, so him writing a ticket was highly unprofessional. Everything about my interaction with Fernando was less than professional, which is really disappointing because I have great experiences when Duncan send out HVAC technicians.

Dennis and the guys are great! Gave me a good price for superior equipment and took care of…read moreswitching out the entire HVAC system in a prompt manner! Would recommend to all my family and friends without hesitation!!

Jay Young is amazing! They are honest and friendly, and don't try to upsell you on anything. They…read morearrive when they say they will and finish the job on time and perfectly every time. We've used them multiple times for plumbing and HVAC and every one of their guys is incredibly honest and kind. We won't use anyone else.

I needed a plumber to finish what another plumber couldn't fix. Jay Young Plumbing sent a young…read moreman out to fix the problem. Brandon did a great job, and his co-worker, Dalton, came over to help finish job! They were thorough in their work, and were very nice. Good job on sending us knowledgeable plumbers. We'll stick with this company!

JET came to install a new sprinkler system for me and did a fantastic job. They were quick and…read moreefficient. They also offered all services at a great price. They were very helpful in teaching me my new system and how to run it.

I had a major leak from my control valve box that was running into the alley way; I called another…read morecompany that's a franchise in town and they asked me a series of inconsequential questions about my irrigation system and we're rather rude on the phone, as well as could not tell me when someone could come out to help me. I called Jay and he came out within about 30 minutes along with his team. He explained to me exactly why the component had failed and was explaining what he was doing and why he was doing it that way which was super helpful so I could understand. I can't say enough good things about them and they superseded my expectations a couple times over! A phenomenal local company with even better people!

Came and fix my hose bibs quickly and at a great price…read more Could have charged me for a minor repair on 1 if the bibs and showed great customer service by not charging for something that small.

The best! Family owned and operated, great service, top quality work!! Straight forward, open…read moremorning, noon, and night!