Everyone from the women we spoke to on the phone, to the men who came out to change our water…read moreheater, were friendly and professional. Our usual company was closed for the day after New Year's, and for the attached weekend, so we had to find someone else. The women we talked to scheduled us right away. The men who came out did a great job and cleaned up after themselves. We were very happy with the price, as it was 2-300 less than most places we called. I can't believe how high water heaters are these days!!

The service was awful. I had a leaky valve in my bathtub and they where going to charge me $850 I…read morethought that was way overpriced so I asked them to cap it off and they charged me $200 to do that little task. I was not impressed at all with their service and I will never use them again.

Drum Crockett is a great plumbing company.HVAC repair company. My a/c always breaks Friday night…read more They fix it by Sunday. Had a slab leak they fixed it quick and very reasonable cost. They changed 4 of my 9 a/c unit . They are no nonsense, quick, they do good work. They are rough get it done people. I highly recommend them.

Sent a guy out that had no idea what to do. He quickly left our home without a word. I've called…read moreCrockett Plumbing, but I still haven't heard back from the head guy. Called Jay Young Plumbing who sent a fellow out to fix the problem on the day I called! It was getting close to 5:00, so another polite young man came to help, just to finish before 5:00. Great guys that are very polite & know their business!

Today (8/20/26) our A/C went out on one of the hottest days of the season. We have always used…read moreSinclair, so I called them; however, I did not expect to have service today because of the high demand. The lady taking my call was very professional and empathetic, she said she would try her best to get someone out today if at all possible. Within 2 hours I got a call from a technician (Dave) letting me know he was on the way. Wow! I was shocked. Dave arrived exactly when he said he would. He immediately began diagnosing the problem. He found a gadget called an "Add-A-Wire" which he had never seen before. He ran a few tests and determined that gadget was the problem. Within minutes he had the A/C back on cooling the house down. We paid a minimal service call fee (I would have paid triple what they charged me!) Wow, I was prepared to spend a miserable night in the heat and possibly all weekend as well. Dave was super-efficient and competent. We were so pleased. This is not the first time we have called on Sinclair; but it is fastest service and repair we have ever experienced. Sinclair has always done right by us, and I can't recommend them highly enough. They are a local family run business that still knows how to treat their customers right. And NO...I am not related to anyone at Sinclair, and I DID NOT receive any form of compensation from them for this review! It's just that in today's climate, good customer service and competent technicians is not "normal."

Issues with coils they replaced in attic. They were defective so not Sinclairs fault. They replaced…read morewith another coil but it had leaked and a large piece of ceiling had to be replaced. Sinclair paid for all of that and to paint entire ceiling. Painter never came to see how it looked after. Also didn't cover everything. We spent hours cleaning paint off counter tops, cabinets, and floor tile. They also got paint down on walls. I went to Sinclair with pictures. Manager was out and staff said he would call me. I never received a call so we were left cleaning the mess and I will have to Paint the walls where they let the rollers hit the walls.

After having trouble with an air conditioner, we called a local business that was covered by the…read morehome warranty. They went out (Smyer) on one or two occasions and couldn't get the a/c fixed. The business under the home warranty said they would not go out there again! (Breach of contract or they realized they had no idea what to do)? One phone call to JC's Refrigeration, and he offered to meet us at our place the following day! It took about 30-45 minutes for him to diagnose and repair the problem! Nice owner and his son, I guess, we're polite and explained the problem thoroughly. They are definitely The Best in Lubbock.

Solved furnace problem quickly and repairs were reasonably priced. Will definitely call for help in…read morethe future.

I've lived in Lubbock for 20 years and have either experienced or heard about many plumbing…read morecompanies. Not certain who to use I went to Yelp! I read the reviews on several companies and was pleased with what I read about Churchwell. I got two different estimates and both companies were well represented by their company employees. Ultimately, I chose Churchwell both for the $2000 savings but also because they represent a home grown family company, which I like. The product and warranty were essentially the same though the turn around a few days different. There was no bother or disruption of life. They did the trenchless method for pipe replacement and epoxy liner for under slab repair. Very courteous and professional. Of course I can't report for future but they have warrantied for 5 years maintenance with 50 year life expectancy. They have been in business for almost 30 years. I wouldn't hesitate for a minute to recommend Churchwell Plumbing! Vickie Farmer

Courteous and timely, took care of my parents leaky laundry room faucet. So glad I have a go to…read moreplumbing service.

I contacted Action Air for a second opinion when the first company I contacted recommended fully…read morereplacing my HVAC unit after what I considered subpar explanation and effort. I was not satisfied with my experience with the first company, but I am writing to praise, not criticize. So even though AA quoted a much higher price for the new unit than the first company, I was so impressed with Ed and his efforts that I had much more trust in AA and was willing to pay more for work I trusted more. Ed's knowledge of his business and communication skills are excellent, he is very responsive and professional. Ownership was also willing to negotiate on price, which I greatly appreciated. I was pleased to hear about good results from my renter when the work and walkthrough were done. On a side note, when they heard about some personal difficulties my renters were going through, they bought them a bouquet of flowers, which I thought was very classy. I am most definitely calling Action Air first the next time I need service.

My AC stopped working - reached out to Action Air Plumbing. Great experience. Our Technician (Ed)…read morewas responsive and walked me through explaining the issue along with his suggestion on how to fix it. I was very impressed with the quality and service! Very rarely will I review companies or provide a 5 star review - however, I definitely recommend Action Air Plumbing!

Extremely pleased that I called MR. Wilson's Plumbing. In my 17 years in Lubbock, I've used a few…read moredifferent plumbing companies, but none can't compare to Mr. Wilson's Plumbing. I called last night and I believe I was the first one on the schedule. Erik Gave me a heads up on the way as he was here right on time. He was extremely professional, detailed, and courteous. He made sure my wife and I saw all the work that he had done and that we were happy with all of his work. Their pricing was extremely reasonable and would not hesitate to recommend this business For any plumbing or drainage issues. This is for sure will be my go to with any future issues!

I am very pleased with the prompt, courteous service that I received today. I had clogged and…read morebacked up pipes that needed attention quickly and hoped that I didn't have to wait another day for repairs. Erik, the technician, arrived earlier than expected and was fast and efficient in resolving the issue. He was also very kind and personable, providing explanation as he worked. I will definitely use Mr. Wilson's again and would recommend their service to others!

I had a water leak after 5:00. I called and spoke with Noah. He came and took care of the problem…read morequickly. he was so kind and professional. I couldn't have asked for a nicer young man to take care of the problem. I will definitely recommend J & W Plumbing to everyone. Thanks again for your excellent service. Kelley McCanlies

I want to say what a fantastic experience I had as Noah…read morediagnosed and repaired my AC unit in stormy weather. He had the exact capacitor required to do the repair. That says so much to me about his employer . Very professional and skilled. Thank you Noah! J&W. JTI BEST in the WEST! I can't wait to tell everyone who needs repairs...I wish you much prosperity with your career Noah!