Fantastic care! My children are never scared to go here- they actually look forward to it. The…read morestaff is top-notch... The always ask about what my family is up to and remember what they talk about the time before.

I went to Children's Dental Center based on multiple recommendations from fellow moms. I was…read morefloored with how wonderful this practice is. The hygienists, the assistants and Dr. Merlo are compassionate and excited to care for my otherwise nervous children. They brought enthusiasm and my kids quickly became excited to learn about tooth health, implement what they learned and actually be excited about their trip to the dentist vs. nervous about it! They wanted to come back for fun! I was very impressed with how well the office was run and how thorough everyone was. No question about it; this was the best dental experience I've ever had.

I scheduled a dental appointment for my child with Pediatric Dental Care only after calling to…read moreconfirm they were in-network with both of our dental insurance plans. Their staff told me they were in-network -- but for some reason, I received a bill for $1,100 because they were actually out-of-network the entire time. They stated on the phone after the fact they are not in net-work with ANY insurance. When I disputed the bill, their office deflected responsibility, pointed to a form I signed after being misinformed, and refused to put anything in writing -- including my request not to send the balance to collections so I could try to work with insurance on paying anything more. We've spent weeks trying to resolve this calmly, including phone calls, emails, and escalation to insurance. They've refused to take accountability and just go in circles. What's worse is I've since learned other military families in the area have had the same experience. This seems to be a pattern of either staff giving out false information or intentionally misleading patients who rely on insurance to make medical decisions to then make more money. I've now filed formal complaints with the Indiana State Dental Board, Better Business Bureau and Attorney General Consumer Protection office. If you're a military or insurance-reliant family, I strongly caution you to get everything in writing before trusting this provider. This experience has caused financial stress and anxiety we should never have been subjected to. Update: After weeks of back and forth, two hours after posting public reviews regarding my billing dispute, I received a phone call from Dr. Karr herself. During that call, she made it clear that the only reason she was reaching out was because of the reviews -- not because of my repeated email outreach or my earlier attempts to resolve the issue. She refused to acknowledge that her staff could have given me incorrect information regarding insurance coverage and blamed the insurance companies for the balance due. She claimed that writing off or adjusting the charge would be "insurance fraud," which I have since learned is misleading. At no point did she accept any responsibility, nor did she offer a resolution other than asking me to make payments or getting care credit. I left the call feeling invalidated, patronized, and more concerned than ever about the misleading practices at this office. We left the 45 minute conversation with her telling me she was going to speak with Amber and follow up with me next week. I feel sick to my stomach about this whole situation.

VERY DECEITFUL!! My…read morefamily and I just moved to the area and were looking for a pediatric dentist. When I called Dr. Karrs Office, they told me our insurance was out of network but they will still "follow the fee schedule", I asked them to explain what they meant and they told me we would owe about $8-$10 per child, so I scheduled my 3 younger children. They had their appointments, I was told my son needed a tooth pulled and they would do it right then. I asked how much this would cost and they said "oh, only a little bit more". I asked for a specific amount but they wouldn't tell me. On my way out, they told me my balance came to $150!! I was very frustrated, but was in a hurry to get the kids to their activities, so I paid it and left. THAT WASNT THE WORST PART!! I am now getting bills for $180!! Apparently, they gave all 3 of my children fluoride treatments (which they knew were NOT covered by an out of network insurance) without asking me. They just did it and it was $60 per child additional. I had several conversations with the front desk staff explaining how this isn't fair, its sneaky, and it is NOT how to run a business. They didn't care and I'm still expected to pay an additional $180 when I was told it would be $8-$10. We will NOT be going back!!!

I spent the last 34 years going to my Mom is a dentist in Cincinnati, so I am pretty partial. I…read morerelocated to the area recently and went in for what felt like and turned out to be a cavity. First off I was BLOWN AWAY by the amount of super modern equipment they had. Beacon Hill made my Mom's office look dated (sorry Mom!). I had an excellent hygienist named Julie she breezed through all of the check up and cleaning, (plus they had this awesome thing they place in your cheek that catches all the drool and you can relax your jaw, so you don't have to sit there with your mouth cranked open and end up sore... (Whatever it was it, it is one of the reasons I will go back in a heartbeat!) Also, with all the technology in the office it took no time and was super easy plus I got to watch ESPN on a TV over my chair, which made the time fly. It turned out I had a cavity so Julie had to give me a numbing shot.... I am a total needle-phobic person so I was freaking out. However, Beacon Hill has these amazing needles that I'm pretty sure are laser cut and so precise I didn't feel a thing! I was super relieved. Next thing I know Dr. Paul came in and worked on my cavity. He was very nice and was always checking back on me to make sure I was comfortable. He filled my cavity I watched TV while he was doing it and I was on my way home in no time. I am super happy because I can go here on a regular basis going forward and don't have to take a special trip to get my cavities filled or my routine cleanings. I will be back in November for my next check up!

I went here years ago and was given a long list of crowns and dental work that supposedly needed to…read morebe done. Looking back now, I'm really grateful I got a second opinion before moving forward. It's been about 6 years and a lot of the major work I was told I needed never actually became necessary. Rita Patel-Miller seemed friendly enough, but the experience felt more money first than patient-first. To be fair, it's been a long time since I've been there and I genuinely hope things have changed. But I do think this is one of those situations people should be aware. My new dentist shared that this happens, sadly. The aggressive upselling and unnecessary dental work. If any provider tells you that you suddenly need thousands of dollars of treatment, please get a second opinion before agreeing!

Very dissatisfied with the desk service. I tried to arrange an appointment for my son and daughter,…read moreand I mentioned that my son's Central Incisor Teeth are in a little amount of pain, and she immediately started pushing for an Xray. Consider this: the doctor did not even examine my son, and now she is telling me that he needs an X-ray or the doctor may reject to see him. What an excellent technique to take as much money as possible without even looking at the issue.

I've been coming here for a few years just for my routine cleanings, never had cavities or major…read morework. At my last visit, I was charged $48 for X-rays I didn't even know weren't fully covered always have been in the past. I don't know all the different types of X-rays they offer -- I just came in for my cleaning. The issue isn't the $48, it's the lack of transparency. No pre-treatment estimate, no discussion, just a surprise bill. Patients deserve honesty and the chance to make informed decisions. Just make sure you ask for a pre-treatment estimate before getting any work done at this office.

We had a great experience here! I was thoroughly impressed with the dental hygienist, Liz. The way…read moreshe interacted with my 3.5 daughter was perfect. She showed her the instruments she would be using and made it for fun her. My daughter is not one to sit still for long but she did so well that we even managed to get x rays done too. Highly recommend!

My 6yo son was referred her for possible sealant due to surface cavities. The office was noticeable…read moredirty/dusty and had a very bad odor. The dental assistant was very nice but they could not get their equipment working during my son's visit. They ended up having to use three different x-ray guns and even then they were having trouble transmitting them to the computer. When the dentist came in, she only looked at the x-rays and never even looked at my son's mouth and just gave us a quote for sealant treatment and the charges. She was very dismissive of questions and seemed in a rush to get to the next patient. Definitely would not recommend this office!

Wow! I am so impressed with the team here. My 18 month old had his first appointment and I was not…read moresure what to expect and a little nervous. They spent time making him comfortable and getting to know him before starting an exam. They were extremely gentle and seemed to genuinely care for my son to make sure he was okay. It's definitely not an easy job to do a dental exam on an 18 month old and they were spectacular at it! The hygienist was such a kind soul and a natural with littles. I believe it was Stephanie. They are so lucky to have her!

We had the doctor correct a tongue and lip tie when our son was almost two months. He was very…read morepatient, did not pressure us, explained risks and benefits. Very cute office, my Dino and music loving son would love to go there for routine cleaning, but it's an hour alway and they don't accept our insurance. I would highly recommend him for lip or tongue corrections. We met with three other dentists regarding the procedure and liked him the best.

Dr. Dave and all of the staff are incredible. We first started going to Just For Kids during the…read morepandemic. Even when they had to operate out of their standard procedures they were incredible, kind, accommodating and reassuring. The experience has only gotten better since. We have gone for cleanings and a filling. Everything went flawlessly even with a bit of an anxious kiddo! They really know how to approach each child and help them through their appointment. Everyone in the front is amazing as well as all of the hygienists and assistants. I would and have recommended JFK to anybody looking for excellent pediatric dentistry.

Dr. Eryn Donohue and her Team at Just for Kids Pediatric Dentistry…read more(https://justforkidsnaperville.com/) are ANGELS!! I feel so BLESSED to have come across this Exceptional Dental Practice. My son has had some challenges with dental procedures due to some sensory issues, and his active nature. However, Dr. Eryn Donohue and her Team are so patient, kind and loving. They truly treat your child like their own. My son had extensive oral surgery scheduled a few months ago with Dr. Eryn Donohue and he was placed under anesthesia. I was a nervous wreck to say the least. Dr. Eryn Donohue explained everything to my Husband and I, step by step, from the very first time we met her until my Sons Procedure was complete. Dr. Eryn Donohue and her Team made themselves available whenever we had questions or concerns, and ensured we were also at ease and comfortable with my son's procedure. Dr. Eryn Donohue is extremely knowledgably, professional, and just overall the BEST at what she does. Our children are the most precious people to us in this world, and we don't trust just anyone with them. However, we TRUST Dr. Eryn Donohue. As mentioned earlier, it has been a TRUE BLESSING to have come across this Exceptional Dental Practice, and we are GRATEFUL that our Son is in the BEST care possible with Dr. Eryn Donohue and her Team at Just for Kids Pediatric Dentistry. https://justforkidsnaperville.com/ Extremely Grateful, Josephine, Joseph and Edward

I would seriously get a second opinion before you allow this place to drill for cavities in your…read moremouth. Dr. Peters told me I have two cavities, he's full of it too. I went to another dentist and they found no cavities. There were other red flags to this office that were made it clear to me that I could never feel comfortable at this dentist. Trust is everything when selecting a dentist! Chose wisely! Not recommended.

Schererville Family Dentistry is hands down the best dentist office in this area!…read more I suffered from dental phobia, which kept me from going to the dentist for over 10 years, so you can imagine the work up I needed when I came in. They were SO patient, understanding, polite, they went out of their way to make sure I was comfortable through each procedure. I could never run out of nice things to say about this team. I have been worked on by both the dentists at this practice, and both of them are equally skilled, talented, and professional. Added bonus for people with social anxiety- you can even text to keep up with appointments!! This is huge for people who have a difficult time picking up the phone! If you are in search of a dentist, you seriously don't need to look any further than Schererville Family Dentistry!

Not using an out of state anesthesia that requires up front payment. Also. Just not requiring up…read morefront payment in general when I have insurance that will cover this stuff. They expected me to fork over $2400 dollars for cavity's and the anesthesia. They claimed my insurance wasn't covering the fillings. And when I called my insurance they told me that they do cover them. I canceled the appointments and will not be returning.

This practice does not care about the welfare of it patients. you coming there problem that can…read moreeasily be fixed, but if you refuse to to follow their expensive treatment plan that they require a full payment up front, then they refuse to treat you at all