1. M&R Custom Upholstery

    1. M&R Custom Upholstery

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    La Porte, IN

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    M&R Custom Upholstery

    5.0 (3 reviews)
    Closed 9:00 am - 6:00 pm

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    6 years ago

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    Coachman Antique Mall

    Coachman Antique Mall

    3.4
    (20 reviews)

    My husband and I have been to this mall multiple times and have always been treated extremely well…read more They have always accepted our exempt certificate willingly and I appreciate that they follow the law when it comes to requiring the certificate. I noticed some comments about not helping load large items. As a mall owner myself, I understand that many employees are not able to lift heavy items and buyers should understand this. It is also a liability for small businesses to help load large furniture items. If the item gets damaged or a vehicle gets damaged during loading, the customer often tries to place blame on mall as opposed to accepting responsibly. We highly recommend this mall. We drive over 4 hours several times a year to visit here.

    Horrible customer service. I bought a vase yesterday. It was not put in my bag. I discovered this…read morewhen I got home and called the antique mall. It was after hours and David called me back . He said he would call me in the morning after he checked if it was there. I said it was an inconvenience because I live 14 miles away so it was a 28 mile round-trip for me to come and get it if it was there. No apology on his part. End of conversation. The next morning he called me and said the vase was there. I said I would come and get it. When I got there and he was putting the vase in the bag, he said "they tried to run after you, but they couldn't catch you." That was it. Still no apology, so: Me: No apology? Him: 14 miles is not far. (This is how I knew he was the same person I talked to last night). Me: It's a 28 miles round-trip plus the time, gas, and the inconvenience. Him: Do you want the vase or not? What a terrible way to treat a 30 year customer, or anyone for that matter. A simple apology for the error would have been the correct way to handle the situation. Needless to say, I'm done with Coachman Antique Mall.

    M&R Custom Upholstery - antiques - Updated July 2026

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