Fooled twice by this business. This is actually an update…read more Michelle, the same receptionist that ignored my message pertaining to renovations as they were discussed by the in home consultant (will update with name after I find the card), messaged me asking to remove my review as I had confused the business with Window Depot USA. I had not. This, in fact, is the very dishonest and, evidently, disrespectful company that I will never approach for another window again. Thank you.

Great experience from start to finish! I have used them twice - once for a rental house, and now…read morefor my primary residence. Ron came out and measured everything, and gave me the various window options. He wasn't overselling anything, and let me make my own decision. Ron also had some really helpful information about lead paint, as we are remodeling an old house. Then, for the install, Keith helped us. He was better than we could have hoped for. He really knew his stuff. We had weird storm windows on the house before, so when he took them off there was an open section that needed to be covered. He cut the new vinyl trim on-site, and fit it all together with our totally-not-level 100 year old house. It makes a world of difference. Keith also showed us how to operate our new windows, because I had never used the tilt-in type of window before. So again, a great experience from start to finish. This is the second time I have used them, but I'm sure it won't be the last!

Salesperson was late for initial consultation for a bathroom remodel. When he arrived, he first…read moreasked me if my husband was available. He then went on to ask a myriad of questions unrelated to our bathroom project, in addition to again asking if my husband could join us. I told him he was busy and could not join us and that I was the point person for this project. He asked a third time if my husband could join us, citing that I might not be able to remember all the information I was given. I told him if he was not going to provide a consultation/estimate for me, the project owner, unless a man was with me then we can cancel. I led him out of the house 30 seconds later.

I would recommend Buckeye for all your home improvements. The staff was very friendly and…read moreprofessional. They went above and beyond to help with installation. George has a great staff.

Wonderful staff Been…read morea long time customer Always professional and timely Great quality products

Everyone in the office is amazing! Excellent service and quality!! If you're looking for quality…read moreand great prices this is your place

my client needed some repairs on her older vinyl windows. call and look everywhere for a contractor…read morewho would have parts to repairs the springs. no luck. until i found best glass. excellant service and quality workmanship at a fair price thanks. randall byrd irongate realtors

November 2019 we had Best Glass come out to our business to replace 2 large window panes and…read moresurrounding frames.  During installation, the owner was not present, and the workers were not working steadily (we have cameras and were checking their progress).  At one point my husband approached them to check the progress, and noticed that the install was very sloppy.  Upon asking the workers about the state of their work, they became defensive, so my husband contacted the owner about our concerns.  The owner was very responsive and came out to check the work.  He agreed that it was not up to standard and stayed to remove the existing work, and help complete the project himself.  We were very happy with the finished product and the owner's commitment to quality. Fast forward just two years, November 2021, one of their window panes had completely split and fractured.  I contacted the company to have them come out to see what may have caused this.  When the workers came out, they could not answer any of my questions nor could they give any reason as to what could have caused the break.  Their response was, 'glass breaks', and that they would be in contact.  A couple days passed and no one called, so I contacted the company.  They said they had no new information for me and that they would have the owner contact me.  A few more days passed and I still did not receive a call.  I called again and spoke with a receptionist, she checked, and quoted me the same price we already paid to fix the one window, and mentioned they had no warranty.  I expressed my concern about the situation, and asked again to have the owner call me. It is now January 2022, and I still have not received a call from the owner or anyone at all from the business about my concerns.  I did not inquire on their warranty (or lack of) for their glass prior to hiring.  Although, this should have been clearly stated as it would have affected our decision to hire.  According to this business, you can hire them, but their product can and will fail for no reason, and they will do nothing to fix it.  As a fellow business owner and customer, I want others to know our experience and the lack of care and communication we've received after having issues with the product.  We must now hire a different company that will stand by their product to fix Best Glass' faulty product.

I bought a Solara awning off of them four years ago and has some damage to the louvres on the…read moreawning. Tried to contact them several different ways and no reply. poor customer service, not a value at all for what you pay! Customers beware!

We purchased our French doors from Aristocrat approximately 20 years ago, and up until now, we have…read morebeen quite happy with our purchase. The dead bolt on one of the doors broke and I promptly returned it for a replacement part, when I was told by a salesman that " we only sell the doors", "we do not have your part." A company is only as good as it's service and this is unacceptable as far as I am concerned. Be careful who you do business with and consider going elsewhere.

Bottom line up font: STAY AWAY!!!…read more My wife and I have been shopping around for someone to repair or replace our shower. ImproveIt was one of the top search results for bathroom repair/remodeling work. My wife trusts me to handle an appointment for an estimate, but they insisted that my wife and I must both be present for the appointment. No other contractor I've worked with has such a requirement. I didn't have the best feeling about them after the phone call, but I went ahead with the appointment, which they said would take 60-90 minutes. The representative they sent seemed very nice. He complimented our home, and asked questions about the smoker I have on our back porch. He inspected our shower and decided that the tile work was shoddy and would need to be completely replaced. This didn't seem totally unreasonable since the grout in the floor was crumbling. In retrospect, he would have come to the same conclusion no matter what he saw. Following the inspection, we sat down at the kitchen table for his presentation/sales pitch. He talked up the company and went over all of the awards they've received. He then talked through various options for redoing our shower. As it turns out every option is terrible except one. The one that isn't terrible is the product he's trying to sell. His product was a very sciency miracle materiel material, aka plastic. What he didn't know is that my wife and I both have advanced degrees in materials engineering, so we saw right through his B.S. There's nothing wrong with plastic, and it may be a good product, but it's hardly unique. At this point in the process, I hadn't quite figured out that he was going for the hard sell, used car salesman style. He had an affable demeanor and continued to pepper in compliments of our very ugly kitchen. He was very patient with our toddler disrupting the conversation and playing with his material samples. After we selected materials and options, he finally gave us a cost quote. The quote: $16,617!!! Over $16,000 to replace a 3'x3' shower that might not even need to be replaced! The quote was good for a year, but if we signed a contract for the work in the next 30 days, we would get about a $1,000 discount. But wait, he had a letter from the owner of the company. It was a very official looking letter, and it gave him permission to give an extra $1500 off if we signed a contract right then and there. My wife and I had not consulted any other contractors for the work, so we weren't about to sign a contract for over $13,000 on the spot without a better feel for the market. We hadn't ruled them out, but we needed more information. When we explained this to the salesman, he tried to convince us that it was a foolish waste of time to get more quotes. He said we wouldn't want to sit through yet another 3 hour (yes, he was at our house for 3 hours) presentation. He continued to push, but we held firm. As he packed up his things, my wife thanked him for his time. His response: "I just don't understand why you wouldn't sign the contract now and save $1,500, but whatever." He was suddenly quite rude. In retrospect, the sales tactics are quite clear. First he buttered us up. Then he "inspected" our shower and found that yes, indeed, it needed to be fully replaced. Then he talked up his company and product while disparaging any competitors. Then he hit us with the hard sell. I don't appreciate such tactics. I don't care how good the product is. I won't give my business to someone who treats me that way.

I have been trying to get our installation done for over a year and a half!…read moreI was sold a remodel that they tell they can't do. I am currently waiting on Shower doors. I call but no one returns my calls.

Fix broken window. I would use them again in the future if I ever have a widow problem.read more

Way over priced. I would not recommend for a sliding glass door roller replacement for$450-$550…read more Take a chance to do it yourself I did .

The service was good arrived on time the windows are of good quality and the value was good . Very…read morehappy and have used them for 3 of our homes . Thanks Affordable Window! Bill & Billie

I've used them myself for glass repair, and recommended them to clients. Great professional…read moreservice, always helpful and courteous. Very affordable.

When the owner of the company is present during the tear off and build phase, you KNOW you're…read moregetting a roof that meets factory specs and that looks great! Excellent communication with their customers! Highly recommend!

Showed up early, had the roof redone and put together beautifully all in one day. All the workers…read morewere nice, considering my kids and I were sick with RSV. The employee we spoke with primarily was awesome. 10/10 I recommend.

Prime Roofing I…read morehighly recommend Prime Roofing for any future roofing needs. They are a very friendly, family business. We had a shingle coming off and we don't have a ladder to get up high enough ourselves. We called and these guys were able to come take a look in just a couple days. Esteban and his son were extremely nice and professional as they gave us a free inspection. They went up to inspect it, showed me pictures of the issue and fixed it on the spot. Thank you so much!

Bill did a Great job for us. He showed up on time. He was very thorough. His prices are fair. We'd…read morerecommend him without hesitation.