Fix broken window. I would use them again in the future if I ever have a widow problem.read more

Way over priced. I would not recommend for a sliding glass door roller replacement for$450-$550…read more Take a chance to do it yourself I did .

Bottom line up font: STAY AWAY!!!…read more My wife and I have been shopping around for someone to repair or replace our shower. ImproveIt was one of the top search results for bathroom repair/remodeling work. My wife trusts me to handle an appointment for an estimate, but they insisted that my wife and I must both be present for the appointment. No other contractor I've worked with has such a requirement. I didn't have the best feeling about them after the phone call, but I went ahead with the appointment, which they said would take 60-90 minutes. The representative they sent seemed very nice. He complimented our home, and asked questions about the smoker I have on our back porch. He inspected our shower and decided that the tile work was shoddy and would need to be completely replaced. This didn't seem totally unreasonable since the grout in the floor was crumbling. In retrospect, he would have come to the same conclusion no matter what he saw. Following the inspection, we sat down at the kitchen table for his presentation/sales pitch. He talked up the company and went over all of the awards they've received. He then talked through various options for redoing our shower. As it turns out every option is terrible except one. The one that isn't terrible is the product he's trying to sell. His product was a very sciency miracle materiel material, aka plastic. What he didn't know is that my wife and I both have advanced degrees in materials engineering, so we saw right through his B.S. There's nothing wrong with plastic, and it may be a good product, but it's hardly unique. At this point in the process, I hadn't quite figured out that he was going for the hard sell, used car salesman style. He had an affable demeanor and continued to pepper in compliments of our very ugly kitchen. He was very patient with our toddler disrupting the conversation and playing with his material samples. After we selected materials and options, he finally gave us a cost quote. The quote: $16,617!!! Over $16,000 to replace a 3'x3' shower that might not even need to be replaced! The quote was good for a year, but if we signed a contract for the work in the next 30 days, we would get about a $1,000 discount. But wait, he had a letter from the owner of the company. It was a very official looking letter, and it gave him permission to give an extra $1500 off if we signed a contract right then and there. My wife and I had not consulted any other contractors for the work, so we weren't about to sign a contract for over $13,000 on the spot without a better feel for the market. We hadn't ruled them out, but we needed more information. When we explained this to the salesman, he tried to convince us that it was a foolish waste of time to get more quotes. He said we wouldn't want to sit through yet another 3 hour (yes, he was at our house for 3 hours) presentation. He continued to push, but we held firm. As he packed up his things, my wife thanked him for his time. His response: "I just don't understand why you wouldn't sign the contract now and save $1,500, but whatever." He was suddenly quite rude. In retrospect, the sales tactics are quite clear. First he buttered us up. Then he "inspected" our shower and found that yes, indeed, it needed to be fully replaced. Then he talked up his company and product while disparaging any competitors. Then he hit us with the hard sell. I don't appreciate such tactics. I don't care how good the product is. I won't give my business to someone who treats me that way.

I have been trying to get our installation done for over a year and a half!…read moreI was sold a remodel that they tell they can't do. I am currently waiting on Shower doors. I call but no one returns my calls.

I called because you advertise on TV windows installed for $538.00 including windows. I was told oh…read morethat is for one type of window not yours! your add does not specify a certain window. so that is false advertising, I need windows that slide back and forth.

This company is fairly priced but they are incompetent! They threw out 2 of our good windows and…read morereplaced them when they weren't supposed to. They did not replace the correct windows and they have no accountability! The guy Michael who gives quotes fills out paper work wrong and proceeds to say it's okay as long as stickers are on windows. Now we are being affected by this companies negligence! The manager Michelle is rude and unwilling to work with her clients on her companies mistakes! Honestly don't know who would give this lady a management position. If you are an investor do not use this company!!! There prices are low because their competence is low!

Fantastic service!! The crew is very kind, efficient, and clean up after themselves. The price was…read moregreat for our patio door install. We will for sure use them for any future work needed!!!

This past winter sitting in our living room was horrible. You could feel the air coming through the…read morepicture window. My husband and I decided we would get it replaced in the summer. We contacted Bruce and he gave us an estimate of $1027 with tax. We stopped by and paid for it on Friday. He stopped by today to take measurements and stated it wasn't shut properly. He shut the window and locked it. No more draft! He stated we didn't need a new window that this one wasn't that old. We were so embarrassed. Thank God for Bruce. He refunded our money and we know we will be contacting them in the future if any windows or doors need replaced. We cant say enough good things about this company. You wont go wrong doing business with them!

They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

Miami Valley Renovations installed my windows yesterday. They were very professional, courteous,…read moreand careful about how they did the work. When I ordered them, they were very helpful and helping me make decisions of what would be best for me and explaining my choices. They were not pushy and they let me know when I still had life in some of my windows so I didn't need all of them replaced replaced at the same time . I really appreciated that. I can't say that about other window people who came from other companies.I love the ProVia endure windows very happy that I got Miami Valley Renovations from Covington, Ohio. Joy Beery

They did a terrific job replacing our window. Very efficient and neatly done. Would recommend them…read morehighly !!!