As first time buyers, finding tradespeople to complete jobs for us can be daunting. You hear so…read moremany stories of cowboys ripping people off but with Honest Doors, this couldn't be further from the truth! Right from the word go, Desi was amazing. She was patient and kind and answered all of the daft questions I could possibly throw her way! She went out of her way to find us options that suited us and when one of our doors threw a spanner in the works (who knew a door could be too small!?) she just found us alternatives that fit within our budget and still did what we wanted. Nothing was ever too much for Desi and we knew that if we dropped her an email with a question we wouldn't be kept waiting for a reply as you can be with some trades. It really is a family run business with Andy coming out to measure up the doors for us too and they have never been anything but incredibly honest with us along the way - offering advice and options so we could make our own (well informed) decisions. Then when the doors were fitted, you wouldn't have even known that they'd been - so clean and tidy! I cannot wait to be in a position to be able to replace our windows because these guys will be our first stop for sure.

From the owner: We specialise in the supplying & installing of upvc windows and doors, we also supply and install…read morecomposite doors and french doors. We believe customers deserve to be kept informed and we offer free advice on many aspects of the industry. We are partnering with the best manufacturers of windows and doors in the industry to bring you the best products at the best prices.

Zero stars actually. A fraudulent company and utterly incompetent. We have taken Legal advice and…read morereferred them to Trading Standards and the police for Fraud. Do not enter into a contract with them. Do your research. The company has been liquidated (check Companies House records - this is free), Dominic the ex-director has filed for bankruptcy (July 2022) (check the Insolvency Register - this is free). Basically they are fraudsters. AVOID or face being another person they steal from

Avoid if you can. You have been warned!…read more As per our contract that we signed in October 2019, Valley Windows committed to install us 11 new windows, new front door and to brick up two porch windows. The job was scheduled to be performed on the 3rd of December 2019 and as advised by Dominic and Jason, should not take longer than 3 days, up to the 6th of December 2019. Today, 05.08.2020, after more than a half a year from their first visit, the project is still far away from being finished, mainly due to their poor workmanship (which is confirmed to be so by the attached surveyor report) - multiple damages on installed windows. Current Covid-19 situation can't be used as an excuse as all of this has happened long time before the virus and their last visit at ours was in Feb, they were well aware about all the issues before the lockdown (Dec 2019 - March 2020), and they also had enough time to react after all the restrictions were lifted (Jun - July 2020). To refresh the case, I've highlighted all the issues we had below: - First visit, December 3rd 2019, you installed 11 windows (Veka Hallo, System 10) and one door (Solidoor). 10 out of 11 newly installed windows were damaged - multiple cracks on the sashes and frames, wrong handles installed, wrong hinges installed, unfinished brickwork and unfinished door. All windows left unsealed, causing massive drafts in the house, which left us with a massive energy bill (it was a middle of winter!). Unfinished brickwork allowed a rain getting in to the inner wall and caused a damp! (pictures attached) - Second visit, January 11th 2020, which resulted in 7 out of 11 windows requiring re-fitting/adjusting/replacing, unfinished brickwork and unfinished door. Some of the windows were wrongly installed and cracked for the second time. During this visit you damaged my fire place, the cost of repair was quoted at £1000. - Third visit, February 8th 2020, which resulted in 3 out of 11 windows still requiring replacing/refitting, and unfinished door. Plus various new scratches and damages. During this visit some of the windows were wrongly fitted for the 3rd time (cracks in sashes and frames again!). Fitters tried to cover one crack on a sash by covering it with a silicone (picture attached), also one glass was smashed leaving us for the rest of the winter with a single glazed window and most of the windows being unsealed. Wrong handles and hinges still not replaced, no end caps on sills as per attached pictures. As I know nothing about windows fitting and I was called by Dominic a special/unique customer I have decided to appoint a charted surveyor to check the quality of the work performed by Valley Windows. The full report can be found on the attached pictures and it is enough to say it has only confirmed all my "unique" issues I had with the windows. We have tried to sue VW but our solicitor found out that there is no financial merit here - which means VW's accounts are not visible, it cannot be determined who owns the company, so we cannot claim anything back nor court costs. Before you enter into agreement with them please think twice. We have learnt our lesson - it has been a pricy one, but very educational. To add up - we dont think that all the 5 stars comments here are genuine, they have probably been written by friends and family as we have experienced a totally different service (including rude attitude from Dominic, Lewis and Jason), which attached pictures seem to be confirming. You have been warned!

I just wanted to share my thank you - the last of our windows were fitted yesterday by the dynamic…read moreDanny/Dan duo, and as ever they have done the most amazing, professional job. You should both be very proud of the staff you have working for you and representing your name. From our very first discussions all those years ago, you and your team throughout your Company have been so easy to deal with, always polite and knowledgeable, and happy to help wherever they could. The processes you have in place are very clear, and make for a smooth journey from design, order to fitting. The best testimony of all is how fantastic our windows now look

From the owner: David H Wright Joinery (also known as DHW Joinery) was established in Leeds in 1989, and we…read morespecialise in high quality, bespoke, all wood/timber Joinery Manufacture across Yorkshire and beyond. As master joiners in Yorkshire, our key specialities include: Timber/Wood Windows | Wooden Conservatory | Orangery | Wood Doors | Roof Lanterns | Timber Joinery | Sash Windows | Casement Windows | Bi-Fold Wooden Doors | Gates | Wooden Garage Doors

burnley windows did a brilliant job at fitting my new double glazing at my burnley home. I was look…read morefor a supplier of double glazing products based in the burnley area and was recommended to burnley windows through a friend. i would happliy recommended burnley windows to anyone who is looking for double glazing products and services

We ordered replacement leaded windows from Burnley Windows two months ago…read more Having waited some 8 weeks for them to arrive, being constantly fobbed off with how difficult it is to put leading on a window unit, a delivery and fitting date was finally arranged. When Burnley Windows didn't turn up to fit the windows on the arranged day I rang to find out why and was told he had a hospital appointment to attend. I have no problem with this, but they could have had the common (and processional) courtesy to let us know. When I asked why they didn't tell us they weren't coming, they said they weren't aware that anyone would be waiting in for the fitting (!?). At this point we cancelled the order. All in all a totally unprofessional company that I wouldn't recommend to anyone.