This review is for the "service" that my grandmother received recently at Hawkins Service Center…read moreand the interaction with ther Service Manager, Chris. For the 2nd year in a row, they found an "issue" that apparently HAD to be repaired before passing the annual inspection on her Cruze. Last year, it was a leaky valve cover. $300 later, and they passed the inspection. Part was less than $10 at any online retailer, which makes over 1.5 hours of labor at their $155/hr rate. Highly suspicious. This year, they call her with an $875 bill for a leaking oil filter housing gasket, which they stated had to be completely replaced. This part was between $65-130 online, so... 4 hours of labor? Brah. She has been a faithful Chevrolet owner since the 60's. I remember her bringing home a 1985-ish Chevrolet Celebrity in the worst green color imaginable. that car ran forever. Treating long standing customers with high pressure sales in a repair environment, trying to convince them that there is no alternative is terrible, and on about the same level as those that scam the elderly online and over the phone. I'm glad that I happened to have been home visiting when this happened to send her to an actual reputable garage to get it looked at. Remember that there are other dealers that have the make or model you want, and that can do whatever service you need. Shop around and stay away from these rip-off artists.

My husband & I bought 2026 Equinox and couldn't be happier with the attention & service we received…read morefrom our salesman, Luke Adzema. He went above & beyond making sure all our questions were answered! Thank you, Luke!

Allen inspects our car and makes some repairs as needed. He always provides excellent service and…read more tells the customer what is needed and why. That is so helpful. I like having that information. I highly recommend.d this shop. A+ service

Fixed my Subaru with loud wheel bearings. Kept me informed and updated throughout the process…read more During the repair, a speed sensor broke, and he replaced it free of charge after the part came in. Most places would just say it was bad and needs replaced at your expense.

I have a Mercedes Benz that is well over 20 years old. As expected, my car is needing a little…read moremore maintenance. Jason and the crew at Jake's do a great job keeping it running like new. They do great work at a reasonable price and they make it an easy decision to keep the old car.

Great service. Friendly people. Fair pricing. I broke down…read moreon I-80 while traveling across PA. Towed to Jake's by AAA. They had me back on the road within 2 hours (including going out to pick up parts). I highly recommend them.

Had our van towed to Mausdale so they told me it needed a fuel pump so they replaced and i got a…read moreoil change at same time, picked the van up took home then decided to drive the van to Walmart, came out the store van would start so had to AAA again, the two truck got to me very quickly, the driver got the van started and suggest to take back to Mausdale which I dropped off on Sunday, called the garage Thursday because I didn't hear anything was told it need a switch and it wouldn't be fixed until the following week which I understand. They called me Tuesday said van was ready I picked up on Friday. The first bill was over $900 and the second bill over $300 for a fuel pump and switch, first of all obviously the van wasn't fixed correctly the first time and then charge us a lot the second time. The garage is usually very reasonable but this was very expensive!

The staff are super friendly and helpful. My wife and I know more than the average person when it…read morecomes to auto work, but Maudsdale has honest employees and they know their stuff. They don't overcharge, and we will continue to take our vehicles here and trust them as we have done in the past.

Lon is a true professional. He and his staff do a great job of being honest and fair. On top of…read morethat they work hard to deliver a top quality job in a timely manner. Pricing is always fair. They have done auto body work, and significant mechanical repairs. Communication is always clear and there are never any surprises. Above all else, I trust that my entire family is driving in safe automobiles because they have been maintained and repaired by Lon and his staff.

We broke down 3 hours from home and 1 hour into our trip home. We barely made it to their parking…read morelot and just left our camper there on a Sunday while they were closed and left a phone message. We had a wheel bearing let loose. They were fantastic, honest and fair. We did end up needing a new axle as the spindle was gone but still paid a fair price. We just picked it up yesterday and drove with no issues. Thank you so much and I cannot say enough great things about Eric in service. He kept me informed and exceeded our expectations.

I recently visited Kelly RV Inc while I was passing through the area. They had an open house…read moreshowing there new vintage cruiser line of units. While I wasn't in the market for anew RV that day, the staff of this family run business were extremely attentive and friendly. I would highly recommend anyone looking for an RV to visit them. ask for Ben. Peererry

Ed and his mechanics are second to none. Honest, extremely knowledgeable, thoroughly competent and…read morehis labor rate is a fraction of the cost of a dealership, even some independents. Our vehicles include a Nissan Rogue, BMW 5 Series and a Gen 1 Dodge Viper. We don't take them anyplace else for service! If Ed worked on airplanes, I'd take my J3 Cub to him too!

Ed Smeltz is a master of the craft. I've been going to him…read moresince my first car, and he has helped me through many a pickle, mechanically and even with selling and finding a new car. Best of all, Ed take great pride in his work and will stand by it no matter what. Reasonably priced, efficient and you will always feel cared about and respected

I definitely recommend this place because their mechanic is very professional and friendly person…read morejust like the owner. Always friendly and trustworthy. Except I honestly don't like one guy there, because it feels like he's not happy to see the people . Other then that 100 percent 5 stars.

Traded in my Corolla for one of their cars . We had Steve help us and couldn't be happier ! He was…read moreprofessional, knowledgeable and extremely helpful. Originally the car we were getting only had one key to it we mentioned something but didn't think much of it. When we went to pick up the car he had made sure that he had an additional key made for us. That little touch that makes you feel like you're appreciated as a customer. Would definitely recommend.