When calling just now to talk about my insurance coverage I got send back and forth between the…read morelocal office and the claims who referred me back to the Cortland office. When I tried to ask my questions she sent me back to the claims dept. When I asked why I was getting handed off between the two, Mellisa got snippy and hung up on me. Class act there!!

This might be an odd recommendation, but I feel it needs to be made. I am not with Al Myers State…read moreFarm at this time. I was, briefly, before State Farm national decided they didn't want to insure me. While I was only with Al Myer's location for a while, they provided excellent service, were prompt and helpful, and they even went above and beyond in helping me settle out with them and resolve some issues with my bank. I would more than happily recommend them this office, they did good work, they are good people, and they even put extra effort in when I wasn't able to do business with them anymore.

I use nick romo and am completely happy with the service and pricing!…read more We have auto insurance and hospital coverage with them.

Work with Nick if you want to be lied to and treated like just another income stream…read more We had a terrible experience with Nick's office. After several years of being good customers, paying bill son time, even referring others to work with Nick, he had a massive failure of communication, completely screwed us over, failed to even try to rectify the situation, and it cost us $800 in DMV fees. In short, when our credit card on file expired, we got a notice from corporate State Farm that our car and home insurance was going to expire. I called Nick's office immediately and gave them a new credit card and paid our bill. Unbeknownst to us, the office did not update our credit card, and so the following month the bill was not paid again. Only this time, no notification came from corporate, nothing from Nick, no email, no text, nada. And so our insurance expired for a month and we did not know about it. AND we even called the office twice during that time period with other questions, and Nick didn't bother to inform us that we had NO INSURANCE. We finally learned we were without insurance when we got notification from the DMV that our licenses were suspended! WTF?! We called Nick to find out what happened and he took no responsibility. I went to the office and the worker took no responsibility. There was no attempt to help us, no offer to even split the DMV fine of $800. NOTHING from Nick. Not even an apology for his mistake. Nick said he was legally unable to help us out with the massive financial loss. He sent us a $25 gift card to Chili's, as if one beer and crappy burger was going to make up for his massive mistake. We wrote to State Farm corporate about this wrongdoing and lack of integrity. We talked to one of the underwriters and they informed us that local offices are indeed able to offer compensation or rectify situations financially. So Nick lied to us on top of it all. We offered him one more chance to make good on his huge mistake. Big surprise, he didn't. So we switched carriers. Do not work with this person.

Super great accountant. She is extremely knowledgeable of the tax codes…read more Friendly service.

Joel is extremely professional and his integrity is beyond reproach. He has been my accountant…read moreboth personally and professionally for almost 30 years and has always been very accessible. I consider him an expert in the area of property management. HIGHLY RECOMMEND!

Professional and courteous and always ready to help. As a real estate broker, I find that the…read morestaff in the loan department are ready to bend over backwards to help customers get to their goals. As a small business owner, the folks at the Groton Bank have been eager to help insure our success.