I had a wonderful experience opening an account at Simsbury Bank. The staff was knowledgeable and…read moremade the process quick and easy to understand. I'm glad I decided to bank locally.

We actually came here to close our account…read more This specific branch is nice. Easy parking. Very new and clean designed branch. Hot chocolate and coffee. The space looks modern and calm. Staff is friendly. Fast service; was helped right away and didn't have to wait long. Was given free bags as well.

Went in looking for a medallion stamp which apparently is difficult to find. Tia informed us that…read moreone was not available at that particular branch but then went out of her way to contact other near by branches to find one for us. Her customer service was above and beyond.

Customer service is rude when opening a account.Disposition was surprising for a Credit Union that…read moreis owned by the members.Tellers are nice and treat customers with respect.

Swapped over a short time ago from MT, huge difference. It's been nothing but smooth sailing so…read morefar and I don't see any reason currently why it would change going forward

Mercedes Alicea A…read morereal disappointment to be treated with prejudice and discrimination in this day and age. The tellers and desk representative looked at my settlement check for about half hour, I couldn't understand why if the check was drawn from the bank. When it finally dawned on me that the bankers were in disbelief that a Latina had a settlement check drawn on their bank.

This branch has absolutely the fastest, friendliest tellers around. They never lose patience with…read moretheir customers. Dawn always remembers me and what I always ask for.

TD BANK Mortgage loves to not call you back and then drop last minute problems on you that's just…read morehow they do business I've seen it multiple times. There all about problems and not solutions do yourself a big favor and don't use them for personal or mortgage accounts it's like there literally searching for reasons to make things difficult on you.

I've never HATED A BANK SOOOOO MUCH!! The people there are MORE THAN INCOMPETENT!!! I asked to be…read moreable access one of my other checking account on my debit card at the ATM.. the dumb ass made that account primary... now I'm going to be slammed with a bunch of overdraft fees!! Can't wait to close these account this week!!

There were 6 or so employees and only one knew what I needed and were on lunch break... Beforehand,…read moreI was told I could come down anytime and get an account open. I was met with two gentlemen that lacked customer service. (understatement) Maybe they should get some training from Citizens or Liberty bankers because they are stellar consistently. Please improve, no one wants to work with mean people. PS written by someone who has been in the customer service industry for over 20 years. :-)

Couldn't be happier with Webster. I've banked with then for 16 or so years and have never had any…read moreissues whatsoever. Staff is always friendly. The new location is nice as well and I like the addition of drive up service at this location.

The absolute worst customer service ever. Treat you like a criminalas soon as you walk in the door…read more Not sure of the guys name but the worst service I have ever had.

A couple days ago I went to this Key Bank to open a new account. I was asked if I had an…read moreappointment, I said no. I asked if one was necessary and was told no, but it would help. The officer asked me to have a seat and that she would be with me in a couple minutes. She approached me a a couple minutes later and told me she was very busy for the next hour and that I could have a seat and wait for her. I left, I was not going to wait for an hour to start a relationship with someone that did not care about my business.