se habla español! Spanish is spoken here and it's nice to see a bank cater to the nearby population…read moreand ethnic groups. In and out quickly for a bank transfer and withdrawal. Normally I use the atm outside for cash when visiting the nearby pharmacy. Seedy neighborhood but that's no fault of the business, just the reality up here on the hill. Be aware of your surroundings and I'm sure you could score some "stuff" across the street.

They literally have 1 person who speaks English so walking into this bank is like walking into any…read morecountry in South America. It's so bad that I went to withdraw my money inside and they asked me to fill out a paper in Spanish like I speak that. I had problems with money being taken out of my account for purchases and the companies refunding the money and they told me my money was in the sky. Like wtf does that even mean like take it out the sky and put it back into my account. They did this to me like 3 times. Long shorty short I'm done with them and went to a real bank. The only the PNC is good for is that they're in most of the gas stations and giants in Harrisburg.

I do some banking at this office and my experiences have been mixed. There are two things that I…read morelike: the "Solution Center" which is S&T's customer service hotline. I always get a human being, in a reasonable amount of time, who is friendly and genuinely helpful. The other thing that I like is the manager, Jillian, who is and has been an absolute customer service rockstar as long as I've done business here. Jillian is one of most competent, most amazing people I've met when it comes to financial services. She is friendly, helpful, and accessible. Jillian wasn't always the manager at this branch but she certainly has, in my mind, earned the position.

This branch of S&T Bank is very helpful and extremely courteous, with special mntion to Raj who has…read morehelped me often.

They have always been helpful to me. And they take the time to get to know you and become familiar…read morewith you and they have free account options, something my old bank lacks. TY so much!

You'd have better luck keeping your money in a mattress. This is an online banking institution that…read morerequires you to go into a branch to make a wire transfer but offers you the most ridiculous office hours. Even if you do manage to make it into a location, you'll be there for at least an hour while someone rummages through their desk for the SOP to help you with what you need. Lose your card? No worries. None of the locations offer the ability to give you a new one so you'll be waiting 5-10 business days because they don't know how to expedite. Traveling? It's a roll of the dice if your card actually works. If I could give them 0 stars I absolutely would.

Always excellent service at Navy Federal Credit Union. I'm a Navy Veteran and have had a NFCU…read moreaccount for more than 30 years. The only drawback is that I have to stop and get a visitor's pass. It's extra time you have to plan for.

Lightning fast service to get a car loan in case I decided to go that route during a car purchase…read more I also appreciated my loan officer's advice on which percentage made sense to use financing for. Great customer service and great rates too.

I walked into this branch in Reston to make some inquiries…read more The first person I met was not very warm but the second banker lady was instantly amazing and friendly, professional and welcoming. She deserves a great customer service award***** Thank you Ms. Estefany M for being so nice to me today. Answering my inquiry and pointing me to the right direction and with a happy attitude. It made my day

I've banked at a credit union for two + decades but when I received a mailer advertising a 3% 15…read moremonth CD rate I couldn't resist. Because I was going to squeeze in opening my account in between running errands I called to make sure I had everything I needed. A live person (who I believe was the bank manager) answered the phone, not a menu or queque. Already I was impressed. When I pulled up they were waiting on me and immediately Stephanie went to work opening my account. While she was definitely sales driven telling me about all the services they offered, she was relatable, professional, and friendly. Although they closed while I was there I never felt like the staff was rushing to get me out the door. In fact my experience was quite the opposite as I felt like the most important person in the room. They really know how to make a great first impression and with rates like that I'm going drag the hubby in when his current credit union CD expires. Hopefully the warm fuzzy feeling continues.

My go to for Travel needs Letting them process my car rental thru Hertz an easier process and they…read moretake care of getting me thru the process efficiently and insuring I get all the Discounts.

Had an unfamiliar car and ran out of gas on 81 South near Wertzville exit. Called for what I…read morethought was 24 hour roadside assistance only to find that they say Cumberland county does not have anyone on standby for service. Going on 1.5 hours and still no help has been found in the middle of the night. Not the service I would have expected from AAA, very disappointing

Terrible customer service today. All I was trying to do was purchase something from their travel…read moresection and they acted like it was too much trouble to take my money. First of all, the check in clerk (a fill-in during a lunch break) was helping the man in front of me. It took forever, and it was obvious that she was going out of her way to find information that he should have brought with him. That in itself was not the problem, though. I can wait my turn. While I was waiting, though, a man walked in and instead of getting in line behind me, walked right over to one of the windows. Apparently, he didn't have his card, but the clerk, who saw that he hadn't even checked in, told him to come over, he'd help him. Then, when the man in front of me was finally finished, I moved up. When I told the clerk what I wanted, her expression and body language made it perfectly clear that she didn't want to process my purchase. Just then another customer entered and she immediately told me I had to wait so she could check in the person behind me because "this will take awhile." REALLY? I just stood there and waited while she helped the man in front of me and another man bypassed check-in entirely, and she doesn't want to make another customer wait while she rings up my purchase??? Unbelievable. Then the regular clerk returned, the fill-in said "oh you're back" and walked away without a word to me and without telling the other clerk what I was waiting for. I've been a Central Penn AAA customer for many years and have never been treated so rudely.

I have never had any problems with AAA Central Penn. I appreciate the services they offer and I'd…read morelike to think that those who have said they had an experience with rude people, perhaps misinterpreted busy answers with rude answers. When I see reviews being extremely critical of a place that has always seemed great to me, i'm sad that they only gave them one chance. if I encountered a rude person I would either assume they were busy, or I'd just brush it off as that person, and not blame the whole companyunless every time I went in there I encountered that person being rude. but, they have always been polite and helpful in my experience over 30-some years. But of course, I don't know the situation so maybe they did encounter one or two people that didn't answer as kindly as they would have liked. The other day I had to call them for roadside service and I was in a hurry and told the dispatcher. I didn't really think it would help because usually most people would say they were in a hurry and probably are, but I was pleasantly surprised at how hard the tow truck driver tried to reach me quickly. It took longer than I expected and he expected, but he got stuck in traffic where a road was unexpectedly closed. I so much appreciated that he kept in touch with me, to let me know why. And I could tell he was frustrated that he couldn't get to me as quickly as he wanted to. So I knew he was trying. This experience was very positive for me, despite the fact that it took a while. But that wasn't the fault of AAA or the tow truck driver. The dispatcher at AAA went out of her way to make my experience a good one.