UTF repossessed my vehicle with no knowledge to me as they had no address on file for me so they…read morecould not send me any documents. When I called them the first thing they asked was for me to provide them with an address, which I did. To come find out they were putting my car note into my savings acct instead of towards my loan. My payments are around $300/month they had $800 not added to my loan. (Disclosure I was also a month behind which I take responsibility for). Due to this I had to pay all the fees to get the vehicle back and still to this day I have not received any type of apology from UTF. After my auto loan is paid off in 9months I am done with them FOREVER!! (Yes, I hold grudges)

From the owner: United Teletech Financial offers loan and deposit products to fit all of your needs. You'll be…read morericher for knowing us.

When living in Plainsboro,NJ I did frequent this branch. Employees were always helpful and customer…read morefriendly.

I've had a savings account with RUFCU for a few years and finally used them for an auto loan. The…read morerate was excellent and the process was very easy. I've always heard about the personal touch of using a credit union as opposed to a large bank but now I finally know what that is like. I plan to purchase a home/condo in the next 12 or so months and I have every intention of using them for my mortgage.

From the owner: Rutgers Federal Credit Union is a full service financial provider proudly serving the Rutgers…read moreUniversity community for over 60 years.

The branch staff is a pleasure to deal with! They portray an attitude of truly wanting to make…read moresure that each and every customer is satisfied. In fact, they went above and beyond during my visit, researching an issue which I had with my account. I would definitely go back to this branch to conduct my banking business!

Miguel Vilanova the recruiter was a complete incompetent employee. He acts like he's helping…read morepeople, when in all actuality he's wasting your time. I wouldn't trust him to clean a toilet. If this is how you do business you should be ashamed. If I could give this location minus 800 stars because of him I would!!!

I've come here for years! Lots of pros:…read more Big and spacious parking lot. If you can't find one in the front, you can find one further in, towards the back, where I think the employees park. Recent years they have a security guard that opens the door for you when you come and go. That's different! Usually two tellers, maybe three if it's busy are operating at a time. And another for the drive-thru deposits. When I needed more in depth assistance I went to Harry and I believe, Sonia, and they were so friendly, patient, and just nice to talk and ask questions. Never felt rushed or talked down to. Usually always someone around to ask for assistance, say you're looking around to get to your safety deposit box. It's not flooded with employees (that would be overkill and rather annoying if each one asked you if you needed help), but not so few where you are waiting around searching under desks to find someone who works there. The tellers are friendly where they will exchange some pleasantries, like the weather, what are you doing over the holiday, etc. There is one teller that I always dread seeing, and I forget her name. Nice woman, but she seems to think she knows me, but only remembers me from years back, so each time she refers to something, it's like, from 10 plus years ago! And in that case, I wish she would just deposit the money and not talk. Overall, good place. I use online banking for most things, and the app to do small deposits. But I've always liked the location.

Been here before…read more Outside ATM available 24 hours Easy instructions Big parking lot Highly recommend

I have used this bank for a number of years. Excellent customer service. They treat you like…read morefamily. Very accommodating to assist.

Waiting a half hour for a banker. One customer service rep working at this huge branch a day after…read morethe holiday. I'm a customer and they called me about fraud. They claim to be America's most convenient bank but absolutely is not.

I mistakenly missed the maturity date and grace period for my CD by 6 days…read more TD bank charge me a penalty of $598.22. I attempted to continue the CD for another 6 months but still would need to pay the penalty of $598.22. That is almost $100 a day. Customer service was rude and unresponsive.

If I could give it negative stars I would. This is the worst bank I've ever experienced in my…read moreentire life. Just a heads up, you will be restricted in the amount of times you can use your card online and ATM. They shut off access to your card if you over use it. So if you're over using your card on a Saturday and its past 3pm, customer service won't be available to you until Monday to turn your card back on. Even longer if its a holiday. Checks don't clear the next business day, IT TAKES 2 BUSINESS DAYS, and they don't clear the entire check!!! In fact they only give a certain percentage of your check, when it eventually clears, and then the rest the following business day. Bottom line...If you're a high functional adult that deals in a busy world that we live in, please do NOT use this bank!! It's an asinine way to run a bank. Very disappointed that non of this was disclosed when i opened my account. It would have never happend. Now i know why they are always empty.

This bank put a hold on my money after a customer service complaint. Avoid at all cost.read more

Stop by this bank location fairly often as it is by my workplace. They have a drive up ATM or a…read more24-hour walk in ATM available as well. Most time's I walk up as people can take a long time in the drive through lane. The parking lot in front is very small, only 4-5 spaces and one handicapped one, but it's inside a shopping center so you can park on the back side of the bank and enter through their other door.

Worst Bank of America I've ever been to. They're severely understaffed and not very tech-savvy.read more