The stuff are very nice and helpful for everyone enter at the bank . I recommend to all people to…read moreopen in this bank .

I don't usually go out of my way to write reviews for a business, but this will be an exception…read more Several years ago I was looking for a new bank after Barclays got eaten by BNY. BNY had a terrible attitude at the time. I visited every bank in a five mile radius. The hospitable people at M&T were the most friendly, genuinely glad to see me and wanted my business. It's been over ten years now and I will continue to use their services. ScarboroughJim

PROS: This bank has treated me well form the start. Violet is very nice and worked with me with…read moreevery step of the way. They have a nice lobby, a coin counting machine, and competitive interest rates. Their atms even accept checks CONS: Their hours aren't the best. they close at 4pm and the drive through at 5pm. OVERALL: I highly recommend this bank, but make sure you get their early in the day

The Manager Lady has a Bad Attitude. Was there on…read moreFriday,waiting for the door to open at 9am to speak to someone about a transaction,one gentleman before me,I was the second one waiting,she turns around starts speaking to another lady that just walked in,then I had to open my mouth and said hey I was here first.(The Hell).instead of taking care of me sitting face to face with her,she is doing stuff for that lady on her computer,while she puts me on phone with costumers service. Bad Management Citibank. That Lady needs a vication.

Friendly staff and clean and safe environment! Always good and quick service. Good location in townread more

I love this Capital One bank. I visit this location in frequently but whenever I do, I always…read moreexperience excellent customer service. They're a bit off the beaten path, which is why I love going there so very rarely is there ever a line or any sort of issues getting to the bank. I want to take this review to highlight a couple of employees Da'Nelle And Gianna are quite amazing at their jobs. Check them out!!!

Capital One Bank on Rte. 22, Scarsdale/ Eastchester area; manager was helpful & cheerful while…read moreassisting w/an estate admin. issue. Parking is always available.

The staff could not be better......Everyone is willing to go the extra mile…read more.. Dr.Dean

I am extremely disappointed with the customer service I received today. I had a 1:00 p.m…read more appointment with Banker Nicolino Miranda and waited 10 minutes, only to find out that he was not there. I was then directed to a teller who could not provide the information I came in for. This is the second time I have come to this branch and experienced a frustrating situation. After telling the representative I was going to close my accounts, I was still made to wait another 30 minutes before she decided she could speak with me. I have been a customer for 50 years, and this is honestly the worst customer service I have ever experienced. The level of service has declined tremendously, and today's experience was the final straw. I have closed my accounts as a result.

My other half banks here and swears by it staff always seems nice. We actually go inside. ATM is…read morelocal inconvenient and I'm happy to say we've had no issues so thank you.

This is my local branch of TD Bank: America's most convenient bank…read more I chose to go with TD over Citi or Chase because TD stands for TORONTO DOMINION bank and I am a loyal to the DOMINION OF CANADA, the greatest country on god's green earth,despite the accident of birth being born 688 kilometers too south of the border. God save the Queen. (Independence for Quebec!). Because TD is a Canadian financial entity I decided to put my U.S. capital in their hands. This bank is managed by a large Jolly gentlemen named Terrance who looks an awful lot like American Idol 2003 winner Reuben Studdard. His faithful associates Kimberly and Christophe always deliver exceptional service with a smile, and very much more often than not let me take their pens and lolly pops. Sometimes they have children's activities such as appearances from local clowns, as well as clam bakes during the summer and tir d'erable (maple taffy) during the winter. If you ask nicely sometimes they even give you free bubbles so you can blow your own bubble money! They even have a drive through and are open until 8pm. These folks know how to bank tell. I would much rather support the exalted kingdom of Canada and their royally chartered banking outposts in the US than institutions like Citi or Chase who are the financial equivalents of vampire squids sucking on the face of society, as my homie Matt Taibbi once said. I would not trust my money to anyone else.

Betty is the best banker btw…read more Can someone assist me. I attempting to make payments to be current on my mortgage payment. Access is restricted for some reason. Betty spoke to a banker via telephone. The mortgage banker stated to deposit the money in the account and withdraw it when it becomes avail to the mortgage account. Can someone please assist Ty

It's incredible how many banks in New York state have shut down in the last 5 years do to online…read morebanking , etc but some are still around including Wells Fargo bank and this branch in white plains was the bank I decided to visit as I had a minor issue that online banking could not help the issue . The 4 stars was for customer service as the bank rep helped me fix the issue promptly and told me exactly in simple English what I needed to bring to the bank to expedite the issue . In and out in less then 20 minutes and I didn't need to wait 24 hours for problem to vanish . Glad I have an account with Wells Fargo bank , very good customer service .

Trustco is a great bank, and this location is one of their better branches. The staff here actually…read morecare--Siva, Roger and Favio will go the extra mile. Whether it's a simple deposit or a complex loan application, the staff know what they're doing and will make sure it's done right. And they're fees are generally lower than the other banks--I got a fee checking account and couldn't be happier. Do yourself a favor and check them out.