Bank teller allowed someone to withdrawal a large amount of money, part of it were funds that…read moreweren't even available, from my account using a fake withdrawal slip. The signature wasn't even close to mine. Apparently they don't check questionable withdrawals.

I've been a Chase customer for many years, and for the past 5 years have been a regular customer at…read morethis branch. The branch manager and staff are all extremely helpful and there is easy parking outside too.

PROS: This bank has treated me well form the start. Violet is very nice and worked with me with…read moreevery step of the way. They have a nice lobby, a coin counting machine, and competitive interest rates. Their atms even accept checks CONS: Their hours aren't the best. they close at 4pm and the drive through at 5pm. OVERALL: I highly recommend this bank, but make sure you get their early in the day

ATM has been not working for a week seriously not ok it's the only one for miles unless you pay to…read moretaje your own cash out .

We went to the Tarrytown bank location last week and received excellent help from the assistant VP,…read moreMaria Hernandez. She and her co-worker Stephen helped settle banking accounts for myself and my father. Highly recommend this location.

Staff in here are incredibly professional and helpful. From the manager to the tellers, they really…read morego out of their way for customers in a fashion that you don't see much these days in large chain banks. A very nice and knowledgeable staff. Highly recommend this branch!!!

I wish I could give The First Bank of Greenwich zero stars. Here's my experience:…read more I was originally planning to borrow $100K from Wells Fargo. The loan officer there, who was leaving to work at The First Bank of Greenwich, convinced me to apply with them instead. He promised to personally introduce me to the bank manager and a VP, which he did. At The First Bank of Greenwich, the VP required me to deposit $100K into an account in order to receive a $100K "secured" loan. Both the VP and the manager assured me that, within two weeks, this would be converted into a standard loan. That turned out to be a complete lie. Instead, they held onto my $100K for two months, during which I had no access to it, and ultimately informed me that they would not be approving any loan. When I decided to walk away and asked for my money back (I returned their $100K check, which I had never deposited elsewhere), they had the audacity to charge me $500 just to withdraw my own funds. In other words: they took $100K of my money, used it for two months, refused me the loan they promised, and then charged me $500 on the way out. I do not trust this bank and will never do business with them again.

What a wonderful bank... The personal attention, kindness…read moreand courtesy extended by all of the staff at this bank is truly above and beyond. After several decades of business banking - and at several banks - the First Bank of Greenwich has, again and again, gone out of their way to help in all ways big and small, that I've not seen elsewhere. In an era where decent customer service is constantly diminishing, this bank brings a refreshing and helpful level of focus and attention that's unfortunately hard to find elsewhere. And as a small business, with little to offer in terms of fat bank accounts, I still seem to get attention and service at the 10/10 level.

I love Webster Bank. They give me great business savings rates, as well as a check scanning…read moremachine for my business. Great customer service and personal relationship with their customers.

The particular branch in question once had a rogue employee on his own create an account in my…read morename. Weirdly, he put a $1,000 (from an unknown source) into the account. I spent it without even knowing its was not mine. However, the account came with overdraft protection and a line of credit and ultimately the bank began charging me and even reporting me to the credit bureaus. They refused to acknowledge what happened or correct what they did.

I love this bank, parking is easy, the people are so nice, and the Bank Managers are great too, the…read moreone who was there in the past and the new one which started recently. Its a local bank which is also a plus, and they are friendly to small businesses.

People's is one of those few remaining banks that still puts the customer first, where the branch…read moremanager knows who you are and is happy to spend time with you. Paula Saraiva at the White Plains branch is no exception. She treated my son (and his small starter checking account) like a king.

My family and I have been banking at People's for over 20 years, but we will all be moving our…read moreaccounts from this awful, unprofessional institution immediately. I have been traveling abroad, and made sure to notify People's where I would be going and when, so that I would be able to withdraw money easily. Unfortunately, owing to the complete incompetence of this"financial institution" (if it even deserves to be categorized as such), I have found myself incapable of accessing any funds because People's clearly does not know how to do the one job that it is primarily tasked with, holding my money and letting me access it. My inability to access funds has created several dangerous situations. As a young woman traveling abroad I cannot emphasize enough how unsafe it is to not be able to pay for basic things, like taxis, despite having more than sufficient funds in your account. Words cannot express how disappointed I am with this bank, and People's complete inability to function competently as a "bank" has ruined my travels. Never bank here, unless you enjoy spending a lot of time and money on international phone calls saying the exact same thing to interchangeable script-reading idiots who shouldn't be allowed near any person's money.