Excellent shop. Had an unusual vibration issue with a brand new Toyota Tacoma several years back…read more Did not want to take it back to the Toyota dealer due to bad past experiences with several new car dealerships. Bob's Service Center did a great job in diagnosing the problem, and charged a reasonable price. They used care in all their work, properly torquing bolts, protecting the vehicle exterior and interior during servicing, using quality parts, etc. Based on my several visits to their shop, I believe that they are competent and honest, and can be trusted.

Had some tired changed they did excellent job would recommend highly very polite people and very…read morefair priced

Overall amazing customer service fit me in right at closing time when I needed some tires…read moreBalanced.The techs had them done and loaded back into my truck by the time I got done paying and walked out the door.

I was in a bind with a donut on my SUV and needed a new tire ASAP!! Best One was able to order one…read moreat 4 pm and have it the next day. Friendly service, professional work and even put my donut back in the spare compartment for me. Highly recommend!!

My wife and I were traveling when we had an issue with our vehicle. We found Estle on Google and…read morecalled their service department to see if they could take a look at our truck. Dave answered our call and told is to come on in. Rod, our service technician, had the issue diagnosed in less than 15 minutes, took us out to the shop and explained the issue and resolution, and got us back on the road to Michigan! Rod and Dave were very pleasant to work with and, after getting us in and back on the road so quickly, they refused to charge us! Thank You Gents!! A pleasure to find that kind of customer service still exists! A+++

If you want to ripped off by your home town dealership, take your vehicle to Estle Chevrolet Buick…read morefor auto repairs. I took my 2007 Buick Lacrosse to Estle on Dec 17, 2015 for an exhaust leak,and told them at this time I thought I had a coolant leak they patched the exhaust leak and found no coolant leak charged $44.00, and out the door I went until 2 days later when exhaust patch leaked. On Feb 23, 2016 it went back to Estle for exhaust leak and no heat, they discovered at that time that the front cover gasket needed replaced, cost would be $1066.00. March 8, 2016 went back because I still had no heat, and they flushed the heater core. March 21,2016 back to Estle because huge oil leak after pulling car out of garage, at that time new front cover gasket and front crank seal. April 2,2016 driving car and oil pressure light comes and car dies 70 miles from home, subsequent tow bill $155.00 back to Estle and now lower end of motor blown. Service department, so I delt with Treasa Beres, service manager, and Dave Spitler, service advisor, said they will tear motor apart and charge $200-400 to see what problem is or they can just replace my motor for $3000-$5000 dollars. So I call GM Headquarters, they call me back 48 hours later and state they cant do anything about it and that "sometimes things just happen". I've owned this car since brand new and it has had religious oil changes and has always gone to Estle for any other maintenance. Staff got very rude to me when inquiring about the repairs and concerns I had.I have been a customer since this dealership was Stan Pepple, and I feel very disappointed to get this type of service, when being what I thought was a valued customer for years.

The staff here is incredibly friendly and trustworthy. They did a fantastic job with my oil change…read moreand didn't try to pressure me into any unnecessary upsells or hidden fees. It's hard to find an auto shop this honest and dependable. Highly recommend!

Had them do some custom work on my Subaru. Everyone was friendly up front, but they damaged the…read moretailpipe on my exhaust system they were installing. I told them I would pay full price but I just wanted them to admit what they did, and they just wouldn't. They're100% of fault there's no doubt about it yet they wouldn't admit it. Shady and immoral. Use it your own risk I wouldn't anymore.

I have to say this business does what is needed in prompt time, very kind & polite. The day I went…read morethere I had tried several places but all were to busy to get me in. I called here and the gentleman said bring it in. He fixed it and I was on my way!!

Reasonable pricing,honest and informative.My family has been bringing our vehicles to them since…read more2017.

Everything was Fantastic I was in and out so fast I couldn't even get to sit down. My friend…read moreJeanette Stills recommended Rad's to me. She has been going to them for years. Thank you!! The address is 1629 Hess Rd off of Dorr Street.

I believe I've been going to them since 2018/2019. I had a 2005 Honda Accord EX, they did a lot of…read morework on her, she finally died in 2021, they always done right by me...they're honest, reasonably priced and fixed my vehicle in a timely manner.

Pretty stingy place to look for a vehicle,…read more I inquired on carfax.com about a 2025 Jeep Gladiator Mojave, later that day I was called by unfortunately later to find out an absolutely awful salesman by the name of Steve Myers. (I feel awful for anyone who has to work with this egotistical sore loser) I asked over the phone if the vehicles price is negotiable and if I could toss in an offer, he stated how the dealership is a volume dealer and their prices are put "aggressively" which didn't ultimately answer the question but I didn't think much of it and tossed in an offer. Few hours later I was told that the vehicles price is firm, to which I responded by saying "Okay, let me know if anything changes", he tried to justify the price by sending me a data analysis report of similar spec to spec vehicles within a 300 mile radius of the dealership, his vehicle was ranked 3rd for best price in the market, I asked him "where's the location of the first two" to which he claims that locations are not given. After doing not even 10 minutes of digging, I found both. 2 days later, he messages me saying "I saw it." In my response to me seeing the vehicle he failed to provide me information on. Cool I guess? 4 days later, he sends me the listing again and he drops the vehicles price by about $200-300-ish. I told him to delete all my information as I'll be looking for other options in the market since I wasn't too fond of his tone from the start, he states my offer "was not exceptionally fair" to which I show him a better vehicle in the market with a lower price than his AND lower miles than his. His response? "Go buy it." What a ways to go for a salesman Anyways, spend your hard earned money elsewhere if you're looking for a vehicle, this place does NOT deserve your business.

I initially had a RAM truck that was diagnosed as needing approximately $2,800 in repairs. Instead,…read moreI was hit with a staggering $5,000 bill. They were able to help my family and me out. Thank you, Nas, Ryan, and Anthony, for your help in working diligently to fix the problem.

Got a flat on US-23 heading out for weekend trip. Tuffy was open late on a Thursday and Andrew was…read moresuper helpful when he spoke with my wife. They had a new tire in our size that could have gone on the car but, once they diagnosed the problem within five minutes of our arrival, for a mere $30 they were able to patch our flat. Helpful, quick and friendly. Anyone in the area looking for tires should stop by Tuffy.

Jim took good care of me, had me and my family in and out quickly. Had a tire losing air, they…read morefixed the leak and got me on my way to enjoy the rest of the day in no time at all. Thank you!