I'm very pleased with Derek and his work. I've also had tuckpointing done by his father 10 years…read moreago and was never disappointed!

Excellent Quality. They arrived on the job when they said they would and completed the work ahead…read moreof their estimated time. Very pleased with their work!

Giving Rick 3 stars only because when I wrote a previous review with one star I received threats…read more If you are thinking about hiring Rick and would like additional pictures of the work completed at our house please contact me. I would gladly privately share emails I exchanged with Rick regarding him wanting payment prior to completion of work along with other issues.

I'm writing a review with 1 star in hopes that this will get Riteway Brick to call me back to…read morefinish the job. We contacted Riteway Brick in July 2017 to get a quote. Our chimney needed tuck pointing in addition to various places around our home. They provided a very nice quote and seemed eager for the job. We had to wait about a month for them to come out and do our work. The work they did was not the best - our house was built in 1960 and the brick cannot be matched. I understand that, but he told us that we'd need to buy our own paint/stain for the new bricks they installed if we really wanted the bricks to match. They tuck pointed our chimney and did an okay job. Unfortunately, they forgot to install a cap for one of the chimney vents. During a very heavy rain, we had water seeping into our brick fireplace for the first time in the 10 years we've lived here. Our original quote contained a page full of photos of the areas to be tuck pointed, including a section on the front of our house. As of today, that section has NOT been tuck pointed. I spoke to the owner of Riteway and he assured us his team would be out to complete that section. That was back in September. I've repeatedly called their company to schedule someone to come out and finish the work. I've spoken to the office manager who assured me they would be out by the end of the week. That was back in October. This infuriates me because Rich came by to collect the check for the work and asked for it to be paid in full. I paid, thinking they would finish the small section that is still in need of repair. Boy, was I wrong. Don't pay them in full until the job is COMPLETE. I would give them more stars if they would simply come back to my home and finish the job they started. Horrible customer service, no follow-up, no concern for the water that damaged my indoor fireplace. A few years ago, they tuck pointed our neighbor's house. My husband caught them wiping concrete on our elm tree. That should have been a sign not to use this company, but I really thought their quality of work would outweigh them being sloppy with customer service. DO NOT use this company. I will update my review only if they call me back and FINISH THE JOB that I paid for in FULL.

Repeat customer...very pleased again. It was so refreshing to work with Mike Licitra. He is a man…read moreof high integrity you can trust. Not a feeling too common these days when you need some kind of customer service. His crew was excellent and quick. We had one minor issue and before I could report it, Mike was at my door to check the finished job himself. He didn't hesitate to make things right. Highly recommended. If quality work, materials, and service at an honest price is what you are looking for, Licitra is the best roofer in our community.

Licitra roofing replaced a few roof vents for me when no one else would take the job because it was…read moretoo small of a job. Licitra told me they can fit me in when they have a day that they finish another job early and was able to do the work within 2-3 weeks. I will be calling them in the future when I need a roof done.

I had a new porch built and they did a great job. I provided a photo of railings that I wanted and…read morethey came out perfectly. I highly recommend them!

Clean and professional. We had Mark's team paint the outside of our house. Most of the time we…read moredidn't even know they were there even though we were home the whole time. Their work is meticulous and efficient. They get the job done. Mark is great at communicating and makes sure you are happy with the job when it's done. We have more projects coming up and will be hiring Mark and his crew again. Thanks for everything.

Wonderful family owned business. Great prices, quality is amazing and the owners are very…read moreexperienced. They don't have all the stones in stock so you may have to go to another warehouse to see full slabs but the selection is huge.

Nick is very pleasant to work with... great prices. They deal with a lot of granite stockyards …read more. very pleased with my granite

We had a great experience working with Lofton Landscaping. Carolyn was wonderful to work with. She…read moreanswered all of our questions, took her time going over our patio plans, and even let us use some of their pavers to help finalize the design. The crew was great. They were professional, efficient, and the patio turned out exactly how we wanted it. The finished space has a clean, polished look, and they kept the price right where we needed it. We couldn't be happier with the results. Highly recommend!

Hired them to move existing brick pavers back 18", plant some new plants and trees, and install new…read moresod. The contract was broken up into 3 charges, for moving pavers, the sod, plants. At first things seemed okay. We discussed specifics. The previous landscaper put in pavers with no edging, I wanted it, C. Lofton said she could do it. Charge for moving pavers included removing old edging (there was none, moving pavers and replacing on crushed gravel, they did that, and putting mulch in newly created space. That last wasn't done. Final part of charge indicated total bed edging. 3 men showed up, machine removed 18" of sod, loaded sod on truck. C Lofton left soon after arrival and never returned. 2 men began digging a new trench to put in the gravel. After loading the sod they only had enough gravel to lay about 8 feet of brick. The driver left to get gravel, and the edging, which they didn't originally bring. So they had no material and no supervision. They dug out the new trench, took dirt out to the truck, which puzzled me as it was needed to fill the newly created space, and brushed dirt off the bricks while waiting for the driver. He was gone around 3 hours. When he returned, after 11am, the main work actually began. Soon, I noticed the bricks were very above the grass level. I told the man, he agreed, he flipped about a dozen off, removed some gravel and relaid them. He proceeded all the way around the u shaped yard. Only 1 man laid all the bricks. Half way through I asked why they were removing the dirt, so they started to make a dirt pile in the yard. Nearing the end I again saw that the bricks were too high, again the man agreed, and quickly changed it. They took all day. I didn't hear from C. Lofton for several days, and when I called her she said she was still trying to understand why they took so long, as she only estimated it would take them half a day. She pressed me, wanting me to explain. I told her all of the above, and that the ground was very hard from no rain, they didn't have the material etc. She kept repeating that she could not understand why it took so long. I invited her to come over, we would look at it together and she could better undersatnd. I put back the line for the first part, showed her how high he had been putting the bricks, and her first response was "If he did that I will fire him." Then she asked me why they took dirt out to the truck, I said I didn't know, then she screamed that she didn't believe me, if they did that then where was the dirt, and I pointed to the bed. She then said "NO, we aren't going to do this",and started to leave. I reminded her that I had a $2000 deposit, and she had only done the part listed for $500, and she said she would have to figure out the hours and let me know. In actuality they had also spread grub control in anticipation of resodding and transplanted one plant, and yanked out another. C. Lofton later messaged that she charges $1200 per day for a 3 man crew, and she would be willing to negotiate and split the difference between my $500 and her $1200. I might have considered some compromise, but she took no responsibility for underbidding the job, not having the material needed, no supervision, and screaming at me and refusing in any way to consider anything I said. I declined for the above stated reasons, and requested a refund so that I could hire someone else. She said she would have to figure out the cost for the grub control etc. and let me know. My next received message from C. Lofton included a huge amount for the etc. part. Now she had imagined the bill to be $1120 for a $500 job. She listed the charges while changing the original contract language. Now adding (brick) into the edging language and leaving out the original total bed edging language, She added a cryptic charge of "Line marked by customer as top of brick line" whatever that means, for a $240 charge. I changed no line. Charged me $220 for the edging that was part of the original $500 charged, charged me again for removing the sod (that was clearly included in the $500 charge), and $180 for transplanting grasses and one plant, removing another. We discussed removing the grasses, they did not move them. They transplanted one plant, dug a tiny hole and put it in. They removed one weed size plant by pulling it out. Now they offer a $880 refund instead of the proper $1500. They went from wanting $850 in compromise, to $1120. My last offer after that was $500 for the original contract, $50 for the grub control, and $50 for moving a plant and throwing another away. The interesting part is, when the differences first came up, C. Loftons main answer was that she couldn't afford to lose money on the project. I am not responsible for her making a poorly thought out bid, not remembering what we agreed to, to having an alternate definition of what was in the contract, to her not supervising or having her men show up with the right material. She is.

We used Magana to demo a weird old slab of concrete (uneven, with a catch basin right in the middle…read moreand a build-in grill that needed to be disconnected) and add a small, lovely, stamped concrete patio. Ruben was a delight to work with. He was a great communicator, and he and his crew were prompt, organized, tidy, and left us with a lovely outdoor space that we've really been able to enjoy. Our next door neighbor later used Ruben to demo and repour a walkway and a garage slab, and it looked like they were equally professional in that job, too.

Had an exterior door and frame installed . Way over priced over 3000 dollars. I could have had it…read moredone for lower price from Lowell's or home depot with the same quality . Workmanship was not top quality. If known ahead I would not have had them do the work

Once the contractors start doing the work, it's smooth sailing and the end results is excellent…read more M.L.

Pacc Solutions Every thing was fine UNTIL…read moreJuly 2025, 8 workers--none spoke English, Husband could not communicate with them. The 1st Adjustor from Pacc Solutions - gave our claim to another adjuster there due to the fact he refused - Text Messages. The 2nd Adjustor - gave us a very hard time returning calls and texts from Husband and Myself. I personally Contacted my Insurance Company Adjustor and told me that Pacc Solutions Adjustor was sent an invoice 2 weeks ago, I contacted Adjustor from Pacc -He said will get to it.... took total of 3 weeks before he contacted my insurance with an Invoice. I was so upset that it took 4 months before Closure of our Claim. Tried Calling Brookfield Office, Got Answer Machine.. Connected me to another Answer Machine. Getting a hold of any one there you must know there cell number, to reach out to them. The Accounting Department - Just seems like no one will contact you unless they have some new information to tell you. Almost Contacted Michael Robb at that time I believe is the OWNER? What has been said here is strictly my experience only...If anyone would ask me if I would recommend them... I think it says for itself. The Roof Is nice. Frankfort, IL.