Sadly I had one of my vehicles get rear ended and needed to get some work done. The bonus is I…read morecame to Sora's to get the work done. The bumper and tailgate both were damaged and after about a week (had a part delay) the vehicle looks literally brand new again. I only paid my deductible for the work as I called my own insurance to prevent issues dealing with another company. I will be bringing by another vehicle I own to get a quote on the front bumper since it has a lot of rock chips that I would prefer not to see. The did excellent work and I was happy to have used them.

My Ford Explorer was towed without my knowledge from Cedar Village Assisted Living. It was a 2002…read morewhite Ford Explorer.I have important paperwork that I must have. How do I gain access to to retrieve the things I need.I I am an 80 year disabled widow. All of my identity paperwork was in my Car when it wastowedd

A rock was thrown into my car leaving me with a broken back passenger window. I did not recognize…read moreany of the auto body shops listed on the preferred options from my insurance but I thought I would give Precision Auto Body a try since it is a family business (despite a paucity of reviews on yelp). Bev, who answered the phone, was super sweet and walked me through the process of bringing my car in with insurance coverage and with renting a car. She did an excellent job communicating with me throughout the process and her projected timeline to completion was pretty much right on. The work done on my car (removing the glass and replacing the widow) was done excellently. In addition, Precision Auto Body also lubricated a door latch that was not opening and vacuumed my dogs' hair off the front seat at no extra charge. Everyone at this location was very friendly. I am more than impressed at their service and highly recommend them for auto body needs

I just wanted to follow up on the repair that was performed on our Audi Q7...we have yet to…read moreencounter a single problem and it still looks as good as new! No regrets here!

Wow! So nice to support a local business but even better when you can support an honest,…read moreprofessional and knowledgeable local business. Took our truck to a local dealership collision center and was immediately told it would be a LOT of money. True form, got the estimate and it was thousands of dollars. Didn't feel right and decided to get another estimate.....Stephen at Robert's was so helpful. Long story short overall fix will be about 25-30% of the original estimate from the dealership and the fix is just what we asked for. Don't really want to frequent Body Shop's but have a new go to if an issue arises!

I chose this repair facility as they were a preferred insurance repair place. I was very happy with…read morethe outcome of my vehicle. After the quote was made they called me back and found additional damage to my vehicle. I was happy to hear that from them and they contacted the insurance company and Informed them of the damage. They also notice some other scrapes scratches. I was asked if I wanted those repaired as well. I did say yes and they billed me separate for the repairs. The out come of the car was very good. And the quality of work was top notch. They cleaned my car on the inside as well. This store kept me involved in the process and had the repair done on time. A few weeks after I received a thank you card in the mail. It was nice to have this personal touch in today's electronic life. I plan on not needing a auto body repair in the future but if I do I will choose Roberts Auto Body.

I recently had an accident in my 2024 Kia Telluride. Despite the fact that I was not at fault, the…read moreresponsible party's insurance company refused to allow the use of OEM parts. My vehicle has only 19,000 miles and is in perfect condition. I argued with the insurance company to no avail, but Charlie at M&G was able to get all new parts for my vehicle. I am very grateful for his persistence. Charlie is very particular about the work that is done in his shop. My car looks brand new and everything is working perfectly. A friend of mine whose hobby is specialty and classic cars was also impressed with the job M&G did. Melissa was awesome at handling all paper work State Farm required and a pleasure to do business with. I highly recommend M&G Auto Body. Melissa arranged for Enterprise to pick me up and take me to the rental location when the tow truck dropped me and my car off for repair. I also dropped the rental at M&G when the work was completed and Enterprise retrieved it from M&G. I don't know if other shops have that arrangement, but it certainly was helpful for me. Again, great work and great service!

Recently, I was involved in my first accident in early August. Although I was cited, the accident…read morewas not my fault. It was a four-car collision caused by a driver who swerved to exit the freeway in front of us. The car behind me was tailgating, which left me and the car in front of me sandwiched with nowhere to swerve--there was construction and bottlenecked traffic in the left lane and a cement wall on the right. Both the driver who caused the accident and the one behind me sped away. I was shaken, scared, and overwhelmed, unsure of what to do. To make matters worse, I was close to paying off my car. I've always been a careful driver, and the chaos on the roads today is infuriating. Careless, thoughtless drivers who don't maintain safe distances and weave in and out like daredevils make driving incredibly frustrating. The patrol officer called a company to tow my car. When I contacted M & G Body to tow my truck to their lot and assess the damage, they arrived at the impound lot bright and early. The M & G tow driver was friendly, helpful, and quick. Linda and Melissa from M & G promptly provided cost-saving guidance and outlined my next steps to expedite the process. Charlie assessed my car and recommended getting a new one, as the repair costs exceeded the car's value. Throughout the entire process, I felt cared for, heard, and guided on how to move forward after the wreck. Their customer service was impeccable. Charlie offered valuable insight into my options, including selling the car to a junkyard or to someone interested in the parts or the whole vehicle. I will absolutely reach out to them for any future inquiries. M & G Body turned a traumatic situation into a more manageable experience through their motivation, professionalism, and expertise. Linda even gave me helpful advice on how to care for my sprained wrist and forearm. Thank you to M & G--I cannot thank them enough! I highly recommend their services.

They are always honest and the body work that Tony does is the best!…read moreVery conscious and considerate of how much time was needed to complete the work.

I knew I was in the wrong place the moment the appraiser came forward. He was gruff and gave us…read morethe impression we were greatly inconveniencing him. Almost felt like he was enjoying a delicious burger and a beer...and then we showed up. At a glance he said it would be $8000 with an entire door replacement and a 5 week waiting period once they decide to do the work. I got it done in 4 days at a fraction of his estimate.

Hit a deer. Todd from Ace sourced used parts and repaired bent front end brackets on my 2017 F250…read more Great experience and value.

My car was totaled. I decided to have it repaired as a salvage. My vehicle - Hyundai Veloster - is…read morenot an easy car to get parts for. Todd went above and beyond during the whole process. Transparent about the process and any delays and always available when I called, or got back with me asap. It was obvious that he operates with the highest level of integrity and treats his customers in accordance with the Golden Rule. Car came out looking like it was straight from the showroom! And he explained the whole process of what the Ohio State Patrol requires as an inspection is required for salvage vehicles. Unfortunately, this review does not do justice! I simply cannot speak highly enough of ACE, and this includes not only Todd but the entire staff. Super down to earth and beyond helpful. As for the price - great!! Thank you ACE!

Please consider using a different collision shop. I took my car to woods to fix a small dent /…read morescuffed paint from my car being hit with a baseball bat. After about 2 or 3 months post being fixed, the paint cracked. I then took it back for a second time for the cracked paint to be fixed. Once I picked it up the second time, the fixed area of paint was raised / had a bubble almost under the paint. Keep in mind this is a very small area on the side of my car that was done wrongly not once, but twice. After the second time, I called and spoke to the manager. He denied any issue with the quality of work that was given and requested photos to show the issue. He failed to contact me back and I went through my insurance regarding the issues with Woods. They have since been taken off Nation Wides list of shops they work through. I will include photos to show the lack of quality. Lastly, there is a complete lack of professionalism in there front office and with management.

I rarely write negative reviews, especially for small businesses, but my experience with this…read morerepair shop has been frustrating. Over the course of a year for a single passenger side body repair, I had to return multiple times to the shop and make over a dozen phone calls. The main issues were quality of work and customer service. Quality of Work: Several items from my insurance claim were missed during the initial repair, and even after the repairs were done in stages, I experienced recurring issues (e.g., electronics malfunctioning) only after driving the car off the lot. Customer Service: Communication was poor, with a lack of clarity on timing expectations for a replacement for a faulty part included in the original fix. Despite the shop eventually accommodating me once the part arrived (something I only learned by calling them myself), I faced further frustration when issues continued after the repair, when I drove off the lot. When I suggested they test cars in motion to avoid rework, I was dismissed as not being an "expert" and told to sit and wait, which I did for an additional hour, while this new issue was being fixed. Additionally, my car was always returned dirtier than when I dropped it off. In short, if you're considering Wood's Collision, proceed with caution. Document everything and be prepared for poor communication and potential rework. I could have just had bad luck, but felt the need to share my experience with others.

This towing company stole the tools out of my car when they towed my car away. If you have…read moreanything in your vehicle they will steal it regardless of the value.

They never answer the phone and when they do they are rude and act like you have inconvenienced…read morethem. I would never let them touch my car again.