https://share.inquirer.com/Ri7TPI…read more For the last year, my family has been devastated over this incident and Jefferson's response to this violence. Instead of doing the right thing, they damaged the life of a patient. Jefferson Health - Abington antagonized and ultimately fired my husband for defending this patient. He exhausted every level of Jefferson management and executive offices to report the incident and protect the patient. Instead, Jefferson allowed the patient to be charged criminally with assault of the officer who assaulted her. Instead, Jefferson did not report this as a serious safety event. Instead Jefferson allowed the patient to believe she harmed someone. Instead, Jefferson retaliated against my husband and ultimately fired him. Jefferson's Values: PUT PEOPLE FIRST DO THE RIGHT THING PURSUE EXCELLENCE CLEARLY NOT. https://www.inquirer.com/health/a/mental-health-safety-abington-hospital-jefferson-pennsylvania-20250515.html

Beautiful new efficient and pleasant facility for Jefferson and Abington Health. Staff is…read moreconsistently friendly, effective, efficient, helpful, and kind. All precautionary steps are taken for Covid. The staff is extremely helpful and professional. The facility is modern and always extremely clean. All new furniture, lighting, labs, examine rooms. Handicap accessible. Phenomenal. Highly Recommend!

After failing to complete a medical procedure Abington found it was still ok to bill me for the…read moreanesthetic. They ran the wrong insurance, twice. They continue to send me a bill for over 2k. This happened after a year of being in and out of there hospital for a back injury. I originally when to their ER for the same back injury in 2013. I was there twice in 48 hours and they found no problem.... The dx "unremarkable".... This place is ridiculous. I remember going there while I was on active duty in Willow Grove in 2007. The customer care is now non-existent. Thank god UPenn Surgeons finally took the time to care for my condition.

When the person answered the phone she was so rude. I waited for over an hour. She said "this is…read morewhat it takes" and hung up on me.

The front office have no idea what they are doing. Very unprofessional. I don't understand how they…read morestay in business.

Don't go here. The provider at this Urgent Care neglected to write out her Medical ID number on the…read moreDMV Medical form she filled out for our family member. When our family member went with the form to the DMV, DMV refused to allow them to take their driver's test due to the missing number. When we called Urgent Care, they refused to give the Medical ID number over the phone, because they said the provider didn't 'feel comfortable' doing so. To refuse to provide a medical id number over the phone, after performing medical services and filling out a form is illegal. The person we spoke to on the phone also stated there was a 'miscommunication between the front desk and the provider.' This is not true; in fact the front desk person had highlighted in dayglo yellow every box that needed to be filled out by the medical provider, including their medical id #. The provider simply neglected to fill in the number. We were then told it would take several days or weeks to fix the error using email or we could drive over to the urgent care facility- a 40 minute round trip- since they were still unwilling to give us the medical provider's number. In addition, the provider did not print out a legible version of their name, but only signed it - illegible. Also, the Urgent Care address and phone number stamp they used on the form is incorrect, and the phone contact person we spoke to was unaware of this and disagreed with us, even though we'd just had to find the correct number by researching it on the internet. Again, find a different branch or go to somebody's Minute Clinic.

Have been here several times. Easy to sign in. Minimal waiting time. Staff is knowledgeable and…read morefriendly. Doctors are excellent. They listen to what your issue is and don't rush you. This is my preferred place for medical care.

Very efficient, friendly, clean & excellent doctors. Always leave with a plan, meds if needed! So…read morehappy they are in my area.

My experience at he minute clinic was not the best. I arrive 15min early for them to tell me its…read morenot enough doctors here for what you require come back another day. The dr. (HINDU LADY) who i was speaking to was coughing up a storm and had the audacity to try to give me paperwork while not even washing her hands. I would not recommend coming here. Try and find another place of care.

That was a great visit. Needed a camp physical for my son. They were super friendly, fast and…read moreefficient. I would definitely return here. So much easier and faster than the doctors office. Even my son was thrilled which is tough to impress a fourteen year old. Thank you again for such an easy visit during these crazy times. You guys/girls were awesome.

I would give this place a ZER0 star if I could. Got a stat CT scan done which I couldn't get read…read morebecause the office manager informed me they lost my report and that the doctor had quit! I got a copy of my report which showed a hernia and a 1.5 inch mass. If you need urgent care go to the ER! Better to spend a higher copay and actually get medical care than talk to a receptionist who said "I am too busy to talk to you. Call back later.".

I would NEVER go to this place again. I cut my leg on a Sunday afternoon. They did a good job on…read morethe two stitches and then the billing madness starts. First, they got the copay wrong and told me it was fault for them getting it wrong after they looked it up. The doctor told me to come back in 7 days to have them removed. The front desk said no copay, it was a follow up. The billing department said differently. The doctor did nothing on this visit but tell me to wait another 7 days. On this visit, the front desk said no copay, the billing department said different and when I question them the front desk lied to billing saying they told me about the copay. In the end you are going to get stuck with a bill much higher than expected and them telling you a lie about why.

The doctor is great. His support staff is messing up his business. I once spent days trying to…read moremake an appointment by phone. When I drove to the office, the front staff was ignoring the phones. One was playing on her cell phone with earbuds on, the other was working on the computer. Recently, I called and set up an exam that would take several hours so I set aside my day for this procedure. I was happy because I wanted to get help from the doctor for my recent leg pain. When I got there, they would not see me because they had set up the appointment wrong. They completely wasted my time and I had to leave with no help for my leg pain; and it seemed like they did not care. I'm very frustrated about this disregard for a patient's time and needs. Update: Dr. Cornwell called and apologized for the confusion. He is the reason why the practice thrives. You rarely see doctors who care like this anymore.

People were nice but did not provide the type of treatment that I was looking for. Nor did they…read moreprovide any recommendations for providers that do, as they had Indicated they would. The materials that they gave me included a flyer for a totally unrelated service (dermatology). They did not answer the phone when I called to ask about the missing information. Waste of an insurance copayment .

i will never go back here. all I had to get was a quick ultrasound last Monday and I am STILL…read morewaiting on result. I have other doctors through Penn and any time i have MRI's or any other types of scans done they are in my portal within 24-36 hours. this is absolutely unacceptable. I am in the process of changing doctors due to this. I can understand if it were a biopsy or something, but it wasn't. this is a disgrace