1. M5 Home Inspection

1. M5 Home Inspection

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M5 Home Inspection

5.0 (1 review)
Closed 9:00 am - 6:00 pm

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5 years ago

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Pillar to Post

Pillar to Post

3.3
(7 reviews)

We live in Arizona and recently purchased a home in Heber. We saw positive reviews for Pillar to…read morePost so we hired them as inspectors for the closing process. Greg DeAvilla came out and seemed to be super friendly and knowledgable. I trusted what he said and we ended up purchasing the home. Once we went up there after closing, I found a large (4-5 foot) water stain on one of the bedroom ceilings. I also found more water damage in one of the bathrooms. As things progressed, we found out it was infested with termites, and had lots of black mold. All of these things were inspected and cleared by Greg. I hired an attorney and she looked into the contract we signed with Pillar to Post, and it is basically a cover their butt contract. It requires arbitration which costs $1650 which is about what we paid for the inspection, and it only allows you to get double the amount back if you succeed. So by the time I pay for the arbitration, we would break even. Our only option is to sue for gross negligence which we will probably do, since it will be the only way to recover some/all of the damages. It's just frustrating since they market themselves as a premium inspection company and are super expensive. And they make it seem like they have your back. But they don't. I do NOT recommend them. Beware and read all the fine print.

BUYER BEWARE - do NOT use Pillar to Post for your home inspection!!!…read more Our realtor set-up our home inspection as she was more familiar with who to use, if they did a good job, etc.. Buying a house is a large investment so you want to make sure whoever you use will do a sufficient job to make sure your investment will be worth what you are paying and help alert you to any problems or potential problems with the house. To make a long story short, our inspector missed a tremendous amount of what I would classify as easily identifiable problems. Upon closing and having other whole-home contractors come over, they would point out problems not addressed by the inspector. While these were problems that an average person would not be able to identify (me), someone who does this on a consistent basis, like an inspector, should have easily been able to see and report these issues. We are very dissatisfied with our experience and hope to save someone the future hassle of working with Pillar to Post.

M5 Home Inspection - home_inspectors - Updated July 2026

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