We love Dr. Dan and his staff! They have been beyond loving and caring to all of our pets. We've…read morehad our share of pets with special needs, and Dr. Dan has always gone above and beyond to give them the best quality of life possible! Fantastic vet and staff :)

I will give them at first they were very nice and accommodating and were able to schedule…read moreappointments decently quick everything considered. They were able to do the routine stuff however their ability for anything beyond yearly check up is severely lacking. We had 2 pets there, first a chocolate lab that was a senior, over 10 years old. They were alright, however Dr Dan saw him once and scared us so bad said he had some kind of heart issue and we may need to get him to an emergency vet ASAP, then came back and said he was fine. We did have him looked at an emergency vet and they could find nothing wrong with him. We let that slide, unprofessional and poor bedside manors but whatever. Then about a year later, just this past February, he was very lethargic and having issues, we called and they said it didn't seem like an emergency and they can get him in about 3 weeks. We decided to go to the emergency vet and in a matter of hours he was gone, I understand how busy it can get but the amount they just shrugged us off was disappointing for being with them for so long. Also he was on prescription food, they refused to give the prescription to Chewy and required we go through their own online store. We did, after he passed we got another delivery of his food, a few weeks later we called and asked about a refund in which they said they do not have a process to refund orders for pets who have passed. I explained to them how Chewy handles that situation, I spoke with Devon, he seemed nice however never actually called me back and gave me an answer one way or the other. I called him back again, he said he was "still working on it" and would get back to me by the end of the day. That was 3 days ago and no word at all. Mind you I was asking for a $130 refund after spending $3160 with them in a matter of 4 weeks. Not long after this our other dog, an 8 year old boxer mix needed a mole removed. They performed the operation and from there it went down hill quick. He developed a severe infection close to where the operation was, we brought him back, they did a quick test and gave us an antibiotic. He did not get better at all and kept getting worse, we went back there paid over $600 for additional tests were given a different antibiotic but still having issues. We called this morning to ask about a different form of medicine, maybe a compounded liquid. You would have thought I asked them to launch a space shuttle, nobody had any idea and "needed to consult the vet and get back to us". It took 3 hours to get a call back and they said try hiding the pill in a marshmallow, that was literally their only response. I expressed kindly that I feel my pet is not getting the care he needs and expressed my dissatisfaction that they seem to just just guessing at things and effectively throwing stuff at the wall to see what sticks. After I expressed that they then said they can send over a prescription to a pharmacy in southington but I was not able to get the prescription myself. They then followed up with an email giving me the pharmacy info and the info of other emergency vet offices and said we should consider a different vet. This was not an issue because I was already looking for a different one. Overall they seem like at best the practice is poorly managed, the doctors and also front desk associates seem to never actually know what's going on or provide any kind of useful information. Honestly the techs that work there are the only bright spot and must be what is keeping them in business. If you need just a basic checkup and "tech" appointment they are alright, if you need an actual vet / doctor appointment unfortunately they seem to not have the skill and ability to properly care for pets beyond the very basics. Overall a very expensive and disappointing experience and worst of all I believe both of my pets received poor care which created more issues and suffering for them.

HORRIBLE!!!!!! STAY AWAY!!!!! I went this there morning with…read moremy bernese. This was my first time taking him here. When I made the appointment no one said I have to walk him in with a leash and that they get crated. The other place I went to does not require a leash so this was just an innocent mistake. The owner was so rude to me in regards to the leash. Her tone and approach was so disgusting. Then she was made because I do not crate my dog and she came back out with him and said " this is not going to work". But I mean she was yelling and so nasty. She then basically started shooing me out the door while she continued to say "lady you have no idea" and who knows what else because at that point I tuned her out as it was evident the problem was all her. I walked to my car and she is at the door outside still yelling at me. After reading her reviews I am glad this happened. I have not been on yelp in years so I did not think to check the reviews. I reactived my account just to post this review Well everything happens for a reason and I am so glad my baby did not stay at that Cruella Deville shop.

Just need to say what an amazing and honest business owner! My daughter dropped her airpods outside…read moreof dance next door. Lauri held on to them for us and made sure we got them back. I would definitely recommend based on the fact that good, honest human beings are so far and few between today. (If she can hold on to a pair of airpods, I would definitely trust a beloved pet with her.) :)

I trust Yelp and Yelpers as a resource so I was hesitant to use these folks based on only other (1…read morestar) review but I'm happy to say, WH Pet Sitters just cared for my cats for a week while I was on vacation and they were great. Kim, the owner, answered my first call personally and told me about her company and how she does background checks on all of her employees and she gave me a good sense of how they work. She made an appointment to meet at my house a few weeks before our vacation, we went over the pets, food, feeding times, trash day....all that stuff. Very professional. When I got home, other than a pile of mail on my kitchen table, it was like I never left. My cats were happy, fed, their litter box was clean and I was happy. I will DEFINITELY use them for my future pet sitting needs. Give them a try. Peace of mind with your pets is priceless (oh and WH Pet Sitters has reasonable pricing, at least for Cat Visits).

We are so lucky to have found WHPS. Kim and her staff could not be more loving or professional…read more We hired WHPS to help with our new puppy. They are great at communicating what they did the our dog during the day, and it's obvious her dog walkers adore her. As many know puppyhood isn't always easy. Kim was there to listen to my frustrations, and offer great advice to assist us with Bea. We are so lucky to have found them!

Whenever I go on vacation or just a day trip, I want to know that my dog is being treated well and…read moretaken care of by professionals. I never have to worry about any of those when I take her to the Wallingford Pet Spa. They treat my dog and me with respect and my dog is always looking forward to her next trip to the Pet Spa. The pet grooming is also available and use only experienced staff.

Excellent Expedience work done…read more Our pet was comfortable , my wife was happy all is good

We have been going to Essex Vet for about twenty years. We have had nothing but great service from…read moreall staff members concerning our two dogs and three cats over that time. Most of our visits (95%) have been with Dr. Cheryl Brienza. Her care, compassion, and understanding of how we want our pets treated match our own. She explains everything thoroughly and respects our decisions. We feel very fortunate to have her here in our area.

Dr. Caginalp is the best. She gives each pet a personalized approach and works with my nervous dog…read moreso kindly and patiently. She takes the time to answer all my questions and calls me personally with test results. That means so much to me. Dr. Caginalp! the personal and compassionate care

This place is awesome with both my dogs. They are very professional and caring to my fur babies. I…read morehave recommended her to several people already who have used her and have no complaints.

I have been going here for over a year, Tanya is GREAT with my dog and other dogs that I have seen…read morewhile picking up my dog. Always does exactly what I ask and does a great a job.

Brought my 4 year old 90lb dog in for his first overdue nail trim (we used to live in an area with…read morelots of sidewalks that naturally filed his nails... no sidewalks where we live now and he wouldn't let me get near his nails). I had called the day prior to make an appointment, but I don't think it's even necessary for just a nail trim. I'm not sure of the girl's name that did his nails, but she was excellent. Even though my dog was a HUGE BABY and screamed the whole time... she basically wrestled him and got it done. The whole process only took about 10 minutes and the price was more than reasonable. Would definitely recommend!

My experience with this grooming business was consistently frustrating, primarily due to poor…read morecommunication and a concerning lack of professionalism and accountability. On multiple occasions, the staff was disorganized at pickup and drop-off, showing confusion over which leashes or collars belonged to which of our pets. There was also a lack of clarity regarding initial requests or requirements at the start of appointments, making the process unnecessarily stressful. The most significant issue is their avoidance of in-person confrontation and refusal to take accountability. When problems arose, staff consistently chose to hide behind text messages rather than addressing issues directly or professionally. They have a distinct pattern of blaming the customer for their own errors instead of simply owning the mistake and working toward a solution. Finally, they complained about one of my dogs being too loud and then expected immediate pickup upon notification, which is highly disruptive and unreasonable, demonstrating an unwillingness to manage standard behaviors expected in a busy grooming environment. If you value clear communication, organization, and a business that takes responsibility for its service, I strongly recommend looking elsewhere. We have since moved our business to a different local groomer.

Cindy is so amazing and my cats absolutely love her. She is extremely dependable, flexible and her…read morerates are very reasonable! I have had sitters for my pets in the past, but no one gives the attention to my little ones like she does! I have 5 cats, 2 birds, a bunny and goldfish and she takes great care of all of them! As stated, the care, time and attention is like no one else! And she always texts me pics so I can rest easy that they are doing just fine! I also appreciate the updates she provides me on each visit! If you are looking for someone for you furry little ones, I highly recommend her and this business!

I have used Cindy a couple of times for my cat and the experience was wonderful. I have previously…read moretried others and not been happy so I started only letting family watch her but Cindy is like family now. My cat loves her and the care she gave her made me feel so much more relaxed on vacation. I even recently had a last minute request and she jumped right on it and helped me out. I have a vacation coming up and have no stress about my little girl being well cared for and she also gives her lots of love and attention. I receive pics while I am away. If there was more stars I would give them!