My friend recommended West Orange jewelers after she worked with them…read more I felt as though I've known Rich for years though I've never met him before. He is quite warm & welcoming. My boyfriend & I went for several sessions as we are customizing an engagement ring. I couldn't have had a better experience! The customer service was outstanding. Rich, the owner, was laid back & did not engage in high-pressure sales tactics. In fact, there was no pressure! He explored a variety of options & inquired about other comments/ideas we had regularly. He was willing to listen to everything & was patient in explaining the entire process. I left there being well-informed & confident in all my choices. Rich uses the jewelry company Gabriel & Co. From my own research, including the Internet, my friend, & from the background provided by Rich, I am confident in stating that Gabriel & Co. is a reputable brand, is reportedly only selling conflict-free diamonds, & is able to provide timely as well as accommodating services that is helping my boyfriend and I make our dream come true. Having a unique ring that reflects the love my boyfriend & I share is a blessing. I don't know that I would have been to achieve this anywhere else but at West Orange jewelers. We will be returning here for our wedding bands! (Side note: They repaired my charm bracelet and did a great job too!)

I visited about a half a dozen jewelers before a close friend recommended Richie at WO Jewelers. I…read moreowe that friend a few steak dinners because he saved me and my family thousands. Richie made a custom ring that my fiancee gets comments on multiple times a day. He nailed it. Just make an appointment and stop down. It sounds corny, but after I left, it felt like him and his wife were friends. You don't get that too much anymore these days.

Friendly service. Easy parking and Lou explained everything to me. Wide array of watch bands as wellread more

This is a wonderful family run jewelry store. I have been there numerous times to buy jewelry and…read morehave things fixed, cleaned and re-plated. Great service and prices. My last trip there my watch band needed to be fixed and it was done complimentary. That means a lot. Please use them instead of overpriced big retailers.

I almost cried (of joy) when I got my ring back…read more So let me start from the beginning. I reached out to various jewelers about wanting my old engagement ring (over 10 years old now) soldered. They were from the start honest and straight to the point. I finally was able to pop in and have them look at my ring to see if possible. They told me yes, left it with them, and to come back the following day. When I got my ring, which again I have had since my now husband proposed back in 2013, it looked fresh and new (the same way it did back then). The soldering looks amazing and the ring feels great. Thanks again for superb service.

11/22/25 was Looking for a jeweler to resize 14k engagement ring quickly and happened upon this…read morestore with good reviews online. Called and asked if on-site work was done and if possible same day as well. Mike's answer was yes and to be sure to bring the finger along with the ring to ensure it was right sized this time. Lol Arrived to find Fazal most accommodating and also a warm welcome from Boone the dog! Lovely to deal with and excellent work done in little more than an hour. Highly recommend!

I went in to purchase a necklace for a little girls christening and explained to Leo what I was…read morelooking for. He was great and found something exactly what I wanted. He was very professional and went out of his way to accommodate me. I was very happy and had a very positive experience. The boutique is very nice, and they have beautiful pieces as well! I will be using Leo in the future for any Jewerly purchase!

All I needed was a small repair. The owner was happy to do it, but he suggested that I go to a…read moredifferent nearby store if I wanted it done less expensively (my piece was not valuable). I was very impressed by this and would be happy to support his business next time I am looking to buy jewelry!

Went in to get my necklace fixed. Only charged me $5 and because I didn't have cash and couldn't…read morecover the minimum he told me to get it to him next time.

Avoid Edgar Jewelry if you don't want to get taken advantage of. I brought in a very old 18k…read moreMariner's bracelet to get clasp fixed and sized, he replaced it with a 14k lobster clasp. I realized when I left that I didn't have the extra links and returned, he gave them to me upon request, but he should've known to return them in the first place. I realized afterwords that the original 18k clasp wasn't returned, he had kept it! Today, I brought in my sister's chain that broke, he fixed it and the solder was so bad, I asked him to do it again, when he brought it back, the solder was noticeably much thinner than the rest of the links, so thin that I wouldn't wear it like that because you risk losing it all together. He told me there is nothing else he can do and to please leave and not return to his shop again. This business is used to dealing with cheap jewelry and people who don't know any better. They can care less of the finished product or sending a customer home knowing the piece is going to break again. Avoid this business at all cost, and if you must use them take pictures of the jewelry you're leaving for referencing purposes and to ensure you're not forgetting anything. If you read other reviews, you'll get a better sense of this place. Any good reviews are posted by their own staff. Basically predators. Shameful.

Caroline is a true expert! My engagement ring came out absolutely gorgeous! She made the process so…read moreeasy. The selection was amazing and the ring was ready in less than 2 weeks. Definitely going back for the wedding bands!

From the owner: Diamond/Precious Gems Expert - Jewelry Design - Appraisals - Repairread more

Went to sell gold at Carlos's store. Fabulous experience. He did everything in front of us checked…read moreall the gold pieces. weighed all of the gold pieces did the calculations counted the money in front of us that he gave us. I would definitely use his services again terrific experience.

TURN AROUND TAKE YOUR BUSINESS ELSEWHERE!!!! This guy is a liar and a cheat. When his smooth…read moretalking techniques don't work he turns into a hard-ass and pours on the high pressure sales tactics. DO NOT SELL YOUR GOLD TO THIS MAN OR TO THE MEN NEXT DOOR AT BLACKWELL'S. RULES TO REMEMBER WHEN SELLING GOLD: BEFORE YOU ENTER ANY STORE: *Divide your gold into like piles 14k, 18k, 22k ....... you may need a loop or magnifying glass to read the karat markings, if you have an iPhone you can triple tap the home button and it turns your camera into a magnifying glass. *Record the weight of each pile in Grams and DWT(Pennyweight) Most Gold Buyers weigh gold in DWT but some use grams so it pays to record both. *Go to http://www.goldcalc.com enter in the weight and Karat of the gold and click enter. The site uses the most current gold price and calculates the true melt value of your gold. REMEMBER that unless your taking this gold to a refiner you will not get the true melt value of the gold. Use this info to calculate what you think is a fair price for your gold. *The price of gold is always fluctuating, make sure you recalculate your numbers on goldcalc.com just prior to entering the store. I do it right on my phone. WHEN YOUR IN THE STORE: *Gold buyers can smell a sucker a mile away. So walk in with confidence. You've done your homework and YOU WILL NOT BE RIPPED OFF! *Tell them you have gold to sell. Tell them the weight, karat, melt value and how much you expect to get for it. *They will ask to see the gold. Lay each pile of gold out on the table. * DO NOT ALLOW THEM TO TAKE YOUR GOLD INTO THE BACK OR OUT OF SITE!!!!!!! ACID TESTING AND WEIGH OF THE GOLD NEEDS TO BE DONE RIGHT IN FRONT OF YOU!!!!! * DO NOT ALLOW THEM TO MIX UP THE GOLD INTO 1 PILE, KEEP EVERYTHING SEPARATED BY KARAT *The gold will need to be tested for purity. This is done with what's called an acid test. They take the gold rub it into a black course stone then drop a small amount of acid onto the rub mark. *Then they will weigh the gold. *Then they will tell you what they will pay for it. *If the price seems fair sell it. If it's way off ask them to break down how they did there calculations. If your not satisfied take your gold elsewhere. There are tons of gold buyers, don't fall victim to high pressure sales tactics. Example of a good gold deal: -You have 50 DWT of 14k -Melt value of 50 DWT of 14k = $1,938.00 -Melt Value of 1 DWT 14k = $38.76 -Gold buyer offers you $35 per DWT - 50 DWT * $35 = $1750 In a deal like this both parties should walk away happy. Shop around, do your homework, and don't be bullied by these fucks!!! Good luck!!!!!

Kirk the owner and jewelry designer is absolutely fabulous. He redesigned a ring into a stunning…read morenecklace. His vision is creative, his personality is fun and the overall experience was welcoming. At no time did he push me to buy anything outside of my budget. I trust him 100% with my finest jewelry and will be going back for more services!

He is completely honest with you which I appreciate. I initially went to buy something that was…read moregoing to cost me much more, but he was honest and told me what looked best on me.

EDITED TO RESPOND TO OWNER:…read more Please stop with your fabrications. You weren't there when I came in. What you think you know about this interaction was likely already twisted by your girl. I spent about 5mins with her that day - i knew what i wanted when i came in. She was the one attempting to "change my decision", when she tried to pull a bait-and-switch on me, i left your store immediately. There was no back and forth on my decision-making, none of my requests "evolved" into something different, i knew what i wanted when i called and when i came in. I wanted a basket setting w/ push back that has a flap. Polyanna was trying to upsell me with different backs where she immediately doubles the price to $850. So i said no to that immediately. I told her I just want the basket settings and push backs with the flap that she quoted $450 for. When she wouldn't honor her own quote, and still want to charge me $850, i left your store straight away. It's pretty clearly "her word against mine" here, and whoever wants to believe which side, is what it is. All I'm trying to convey is that i was able to find a reputable jeweler (Alfred Jeweler) that was able to do, what you called a "minor service" at a fair price $520 with all 14k white gold. They didn't just spit out a number in the air. They weighed the gold settings and backs in front of me before giving a final price, with all the specs i wanted. No "scrap metal" as you're trying to imply. If your settings and backs are truly priced per piece and "not by weight". Then it makes less sense why the price would go up to $850. I gave her the specific settings and backs that i wanted to purchase. She quoted me $450 total. ------------------ ORIGINAL REVIEW: Please read if you DO NOT want to get swindled by this business! I have a very specific situation, but if you make it to the end of this review, it will become clear how dishonest they can be. Be wary when doing business with Danson. I've been calling around local jewelers to get quotes for mounting 2 matching diamonds (1 carat each) that i own, into stud earrings. I've searched high and low, coz I was very specific about a few things. I was receiving quotes between $400-$500, to set my 2 diamonds into 14k white gold. Pretty consistent price anywhere i called. I'd also mention i want the basket setting, push back with the flap to avoid the earrings from drooping. These are my exact words every time i make a call. So I call Danson jewelers and spoke to this woman, Pollyanna. She said they can do that and she gave me a quote at $450. Again, pretty consistent with other shops, and she said i can even watch and wait for my earrings to be set. I thought... perfect!! Well, i show up there and she was trying to upsell me with a screw back... for $850! So I said "i just want the push back with a flap, that we talked about over the phone, that you quoted $450 for". She wouldn't honor that quote, she said it would still be $850 because of the gold prices". Mind you, we just talked over the phone an hour ago from that time... I highly doubt gold shot up that high within an hour. I have done my research, i've called and been to many jewelers before showing up to Danson. For her to double the price, without even weighing the gold settings and backs on a scale, it was quite clear what she was trying to do. One big positive that came out of this though... is that i got my amazing earrings made, by my (now) amazing jeweler - ALFRED JEWELERS in Glen Rock! I got all the specs i wanted for $520. Yes, this is with the 14k white gold, basket setting and earring backs, that Danson was trying to charge me $850 for! The owner at Alfred jewelers actually weighed the gold right there before giving me the final price. For my peace of mind, he also put my diamonds under a microscope (in front of me), took pictures of what they call a "diamond fingerprint" both in the beginning, and when i picked up, so i can confirm that they're my exact same diamonds I'm taking home. I love my new studs. Sadly, Danson is just another opportunistic business that isn't thinking about a possible long term relationship with a new client.

Quick and fair. We sold some gold jewelry and they were helpful. We even went very close to closing…read moretime on a Friday afternoon and when we called to let them know we were coming, they waited for us and were kind enough to help us out. I'd do business with them again

Found them through many recommendations on a town facebook group, and my son had them make his…read morefiancé's (now wife) engagement ring. They did an amazing job. I brought several broken pieces of jewelry for repair recently and although I have not gotten them back yet, I was very happy with the options they gave me, the suggestions they made, and have complete confidence the items will be done right. I highly recommend Elsie Fine Art Jewelry.

One of the nicest Jewelers places I've been to. Friendly people! I walked in as a first timer and…read morethey fixed my watch and polished it! it looks like new now! Customer satisfaction is the highest here! I left with a new watch, I will definitely​ be coming back here!