I brought my ten-year-old Rolex in for the required service and Barthman's did an outstanding job. My watch now looks exactly as it did when it was purchased as a new watch. It always kept perfect time until about the last year or so. But now it keeps perfect time again. Based on my experiences with Barthman's, I would highly recommend them if you plan to buy or service a Rolex. read more

Steer away! They ruined a Rolex and of course never would admit fault! I'm really not sure how this store operates for so many years. When I approached them about this issue they were so rude and condensing - especially the Russian woman / think her name was yelena? Wow what a piece of work she is! read more

Hard time buying a new Rolex from William Barthman. They will not let anything go because they are selling out of the back door to the gray dealers as all AD's are. This will come back to bite all in this business. They also have an employee selling gray watches out of their store. Not a good look for an authorized dealer. You know who you are. Caitlin read more

Thank you to Kateryna at William Barthman for helping me get my father his birthday gift! Kateryna and Robert were wonderful at helping me get the watch I envisioned for my father! I hope to continuously support William Barthman on my adventure to finding my perfect first watch! read more

William Barthman - Jewelry Near Me - Brooklyn, New York

William Barthman Jewelers is an amazing resource for the best brands in gold, diamonds and high end watches. The owner Steven maintains an excellent staff who are patient, knowlegable and with a level of attention to customer needs and satisfaction. Wether you need a Tudor, an IWC, diamond studs or a Rolex - I couldn't reccomend a better more honest or friendly place to shop than William Barthman Jewelers. I've been shopping here for years. One thing particularly striking is the low turnover of staff. Thats something I pay attention to wherever I shop for anything high end and that says alot about a business and the way they go about their business. Irina and her fellow workmates have been there for years and years. Steven takes care of his employees and he will take care of you in the most honest way. read more

William Barthman - Rolex Gmt - Jewelry Near Me - Brooklyn, New York

I recently started collecting Rolex watches . Its no easy task . But Steve makes it possible . I never deal with a better nicer person. He will go out of his way not to make the sale ,but to make u happy . Its a pleasure dealing with Steve and I can't wait for my next purchase . Thanks again and again ! read more

William Barthman - 2020 Batman - Jewelry Near Me - Brooklyn, New York

Wow!!! And this is an understatement. Caitlin, Connie and team always kept me up to date with the entire process of procuring my timepiece. I always shop at William Barthman for their professionalism and knowledge when it comes to fine jewelry, as they are consistent every single time. Their patience and customer service is top notch and definitely hard to beat! Thank you once again Caitlin and Connie!, I love my Milgauss and look forward to wearing it for many years..... Kind regards, Steven Aellis read more

What a delight to have a Rolex authorized dealer in the area. I had a very smooth, no-fuss experience purchasing a very popular watch model thanks to Steven. As any other prospective Rolex customer may already know, certain models are (currently) extremely difficult to find at retail locations for MSRP. I called this William Barthman location about the specific watch I wanted and Steven was kind enough to keep me in mind. After just one week, I was ecstatic to get a call from him -- the watch was available. The next morning, I stopped by and the transaction was seamless. He went over the details of the watch, got it sized, and I was ready to walk out in less than 15 minutes. I stuck around to check out some other stuff and was offered beverages. I've already referred friends to come here and I'll be sure to come back for future purchases. read more

I have used this shop in the past and was overcharged on every single Tag Heuer watch (4) that I brought to them. Had to send them all directly to Tag Heuer repair center in New Jersey to correct all the mistakes that Barthman had done to my watches. read more

Very professional amazing store gave me a beautiful watch for Great price and very easy to work with

Fantastic experience. Caitlin and Connie we so nice to me and helped me find my first Rolex. I enjoyed the experience and have learned so much from Caitlin in the short time I have been shopping there. Their focus is customer satisfaction and are fully transparent about the buying process. I am thoroughly satisfied. Already planning on my next purchase. read more

Excellent service - great follow up - on my 13th purchase from them and will continue to purchase more - also had a watch serviced which was half the cost of Rolex directly - Steven is a great guy and wouldn't deal with anyone else read more

I brought two watches to William Barthman to be repaired. One of them was a Tag Heuer, the other a 50 year old Longine. I chose this Jeweler because they were an authorized Tag Heuer repair facility. They did repair the Tag Heuer but wanted $450 is to repair the Longine which I declined. Just for kicks, brought it to a local jeweler just to be sure. He charged me $95. The repair did take about a month. It seems William Barthman Jewelers did not want to take the time or make the effort to find the replacement part. Their solution was to replace the entire movement. read more

The staff here was extremely rude. I had saw a watch at the Manhattan location and came here because the other location was doing renovations and closed. Upon entering the store, I was immediately approached by an elderly lady with a thick Russian accent who asked, "How can I help you?" I told her that I was interested in looking at the Rolex watches. After pointing out the one I was interested in, she immediately told me, "That one, no discount." I was taken aback, even before asking for the price she had blurted that out. I had taken a look at the exact same watch at the manhattan location and was offered a discount on it. So I told her that. She gave me the nastiest look and said "IMPOSSIBLE! THAT ONE HAS NO DISCOUNT. WHO TOLD YOU THAT?!" I replied that it was an Asian lady at the manhattan location. "NO I CALL MY BOSS OVER. YOU SPEAK TO HIM. HE OWNS BOTH STORES." She then screamed at the top of her lungs, calling a younger dark haired guy over. Without any greeting, introductions or anything he asked me what was the problem. I explained to him the situation. After doing so, he acted the same way as the older lady, saying " IMPOSSIBLE. WE DO NOT GIVE A DISCOUNT ON THIS WATCH! WHO TOLD YOU?! HOW MUCH OF A DISCOUNT?" In the end, I said okay, I'll just go back to the other location then. I left the store with the guy saying behind my back "Okay, go back to the other store. But I guarantee you, theres NO DISCOUNT." The service here is absolutely terrible. Even if there wasn't a discount on the watch, they should have offered to show me different watches similar to that or kindly handled the situation. I was in no way being rude, but they lashed out at me like I had committed some sort of crime and questioned me like a criminal. For a boss, the guy seemed extremely rude and didn't look like he wanted to do business at all. AVOID THIS PLACE AT ALL COSTS. After further research I have found out that the store is no longer owned by William Barthman but has been sold to Jerry Natkin and his son, Steven. Steven was the one who proudly announced he owned both stores and provided me with the rude service. For those of you who have may have previously had a pleasant experience here, know that the owner has changed and so has their service. read more

What a beautiful store! The staff is so heart-warming and knowledgable and really helped me determine what I was looking to purchase. They have an amazing variety of jewelry. Wonderful experience. Highly recommend this breathtaking store. read more

Had a pleasant experience with Steven Natkin, the vice president of William Barthman. A thousand times 'THANKS' and I wouldn't hesitate to do business with him again. :) Anyone in NYC should reach out to him. Would definitely recommend! Solid and smooth transaction. read more

I find the staff to be courteous and pleasant to deal with They were honest and courteous I bought a high end watch for my wife and without me asking they offered to clean and polish my watch at no additional charge They go the extra mile to satisfy their clients I have been a client ever since and would no got anywhere else read more

Price, quality, and service all great and the staff is a pleasure to work with. What more can you ask for?

I bought my first watch last year from William Barthman. It was a great experience. I got a designer watch and an amazing price. The staff is really nice too....I dont like a lot of these jewlery shops as many of the people that work in them make me feel very uncomfortable. At WB it's NOT like this at all. They were all friendly with helping me find a watch that I was comfortable with. All in all this place is great and I cant wait to buy my next watch =) read more

This is one of the few places you can get certain watches- It is nice to be able to stay in Brooklyn. Recently made a purchase and found the staff helpful and not pushy (or snooty) at all. They didn't recommend the most expensive watch, but the one that suited me best. I also appreciated the selection of watches. Overall, excellent experience and would highly recommend. read more