Always a great experience! They are very attentive without being overbearing. There's a large…read moreselection and they take their time finding out what you're looking for so they can guide you through your search. I've always been very happy with my purchases and the prices are very reasonable. I've been shopping with them for over 27 years and highly recommend B and B Jewelers!

Not trust worthy. I texted their text number to ask about 2 charms and a ring. I asked in the…read moretext for measurements of the charms. They said one is the size of a quarter and one is the size of a penny. As you can see by the photo the charms is maybe half a penny. They never apologized for their mistake in either mis-informing me OR shipping me the wrong item. We went back and forth on my request for a refund plus the price of shipping. In the end they would only offer me a store credit on the price of the charm. Laughable they wouldn't offer better customer service over a $40 item and losing a customer. Do not buy from them via text even when they tell you the size because they lie- and if you do make any purchases know you can't return for your money back- store credit only. Customer service is not like this anywhere else in the US- very disappointing.

This place doesn't even get a star!!!!! I am more than disappointed with this place!!! My fiancé…read morepurchased a ring from them for 6,700$, we went to have it appraised and I was told it's worth $807, $1,050, $650, no more than 2,000 for the ring, this is from multiple jewelers. I know many jewelers and they all said my ring is nothing close to what the weight, clarity, color is supposed to be. This place charged more than double for what it's worth. I don't even want to look at this store. I do NOT recommend anyone coming here.

Where do I begin, so I've been a customer for a long time here. I've bought necklaces, my fiancés…read morediamond, rings. So why the one star? Started with going to get our wedding bands. We picked out our bands, & mine needed to get resized. I was sized and thought I'd be able to go pick up the band in 2 weeks and that would be all. However they ordered the wrong size: three times. I went back and forth to the store 4 times to get my ring and it was incorrect each time. Not to mention that every time I'd go to the store to pick up the ring, they would make me wait over an hour to speak to someone because they were busy. When I requested a discount or at the very least store credit for the inconvenience and the fact that I'm a repeat customer, Mohamed the manager ignored my request and did not even apologize for the inconvenience. I ended up returning the band and needless to say I will not be giving them any more business. It is clear that Helzberg does not care about building a loyal customer base and therefore I will be taking my business elsewhere.

So kind.. just went in to fix the latch on My watch...they…read morewere so kind and friendly and didn't accept Payment... they were quick also A few years ago I brought in a bunch of my dads watches when he passed away.. they were I need of batteries , new bands a polish etc.. Henry's fine jewelry took care of it all in a quick and reasonable manner.. Highly recommend!

Great local jeweler - my go to for servicing my jewelry / engagement rings. Staff is friendly and…read moreaccommodating

John (owner) is a very honest businessman. He is pleasant and fair. I'm happy I found this…read morewonderful shop.

When the main stone popped out my engagement ring, I was heartbroken. Thankfully I found the…read morestone!. I brought it all to Cirasella's and they quickly identified the issue with the prongs, and fixed it quickly. It looks as good as new! They did excellent work and I will absolutely be back there again. Highly recommend!

I have used this jeweler for repairs as well as new purchases. I find the entire staff to be…read morewelcoming, knowledgeable and thorough. My recent transactions with Tina were terrific. Her honest and consultative approach was very much appreciated. Will use them again in the future. Well I said I would use them again and I recently did. Tina went above and beyond helping me including on her own time. The additional staff members, Doreen and Manny, were very helpful as well. If you ever need to purchase jewelry, or need a watch repair, this is the place to go. They are beyond customer focused and never did I find any of them being pushy. Great place.

What an amazing experience I had going to this business. I needed to have a stone set into a a ring…read moreI purchased separately. Tina spent quality time with me explaining all my possible options. Within a couple of days it was completed and it turned out much more beautiful than I ever imagined. And the price for all this was very reasonable. I plan on bringing all my future business here now.

First off I want to state everything there is exceptional. I want to state before going to them I…read morewent to another jeweler showed them the same photo and they gave me a redesign that looked like a goofy high school class ring after that I was disappointed and then came to find this jewelry store, my (now) fiancé and I went in and they said they are able to recreate the photo I showed them and come to find out they could. The man you will meet with his wife they do all the metal work in shop so once I heard that I knew it would be spot on. And it was. The prices I was given at the other shop I went to were outrageous but they priced my engagement ring and my fiancés wedding ring at a very very good value. Overall I loved the experience and even if you're not looking for something costume they have a wide selection of other rings, necklaces, brooches and bracelets just waiting for someone to come and buy them!

Do not shop here. The owner used aggressive sales tactics to scam elderly people. My 89 years old…read moremother was "sold " a ring. It was worth $200.00 dollars. The owner sold it to my mom for $2500.00 dollars. She was scammed. When I contacted the store to request a refund, and stated that the BBB was contacted, the owner, Earl, stated he did not care. Please be advised- this store will take advantage of your elderly/ handicapped family members.

I have been a customer for over 20 years. Robert has designed many rings and necklaces for me and…read moreas gifts. He is talented and honest.

Love Love Love your skills, my wife was amazed on how you put our imagination into reality.read more

My father in law passed away 4 years ago. He wanted my son to have his Rolex watch when he was old…read moreenough. I had an idea to engrave the backing with his signature, the dates he had it, I had it with room for my son to add the date he gets it. I asked a few jewelry stores and they couldn't do it. I can in to Kevin's and he said he could. It came out beautiful and is such a meaningful thing on an heirloom like this. When I came to pick it up Kevin insisted he would accept money for it given the back story. They are wonderful to deal with, the nicest people, and very skilled. They have earned a customer for life

Kevin's is amazing. They will stop at nothing to make sure you leave completely satisfied!…read more Bought a few chains from them and they make sure everything is perfect! Al, Andrew and Kim are awesome to work with, and also Kevin of course! Thanks for all you guys do! -Brendan