Where do I even begin? They conned me into moving in here saying they'd approve my esa letter once my therapist filled out the additional paperwork. After she did they claimed they never received it. I eventually contacted the fair housing authority and they tried to bully them too. They've charged me pet fees my entire stay. Then they increased my rent over $200 my first renewal! The apartment is full of black mold and I can't be in my room without having asthma attacks! I'm getting the hell out of here! I'm not even going to wait until my lease is up. I should never have renewed it to begin with. read more

MAA Indian Lake - Black mold in every apartment - Apartments Near Me - Hendersonville, Tennessee

THIS IS ABSOLUTELY RIDICULOUS!! We have had mold issues the whole time living here and every time it has been cleaned it comes back worse. I'm highly allergic to mold and having serious medical issues and my husband is sick too! They will not let us end our lease early which is unacceptable! We know many other people who got very sick and had to move out of these apartments as well. I DO NOT recommend anyone living here!! read more

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While I am still very unhappy with the smart-locks, and feel I should have been given the opportunity to decline having them installed until my lease had ended... I will say that the door frame was replaced almost immediately, at no cost. The office staff has always been professional, and I have never felt as though my family was unsafe living here. read more

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Scammer alert got charge $2500 after a year later just find out on credit report ? Charge the last 9 day without my awareness who would pay the rest of the year and don't pay the last 9 day? Got charge another 30 because we only give them 30 days notice while their employer told me is ok. ... read more

The layout of the apartments are nice. Ridiculously overpriced for the location. I guess they expect that you won't do any damage to the carpet when you have kids/dogs and have lived there for more than a year...so they will definitely charge you for it...expect that! read more

Great place to live temporarily! Amazing pool, amazing walking trails, amazing staff. Very close to some of my fav places!

I looked at several apartment communities in Hendersonville and decided on Aventura. It's a little more pricey than some, but I think you get your money's worth. The apartments are only a few years old, so they are in good condition and fairly modern. From what I saw this is one of the few communities with washer/dryer in unit, and the kitchen island was really awesome to have for anyone who likes to do a lot of cooking. Apartments are very spacious with ample storage as well. The property management is awesome here. They are always very friendly and courteous and have always been super responsive to any issues, having them resolved within 24 hours. The community itself is pretty quiet... Lots of young families and professionals. Never had any issue at first until it seemed like a bunch of college kids started moving in around me. Luckily, there is a courtesy guard on call 24/7, so if you have any issues you can just report it to the guard and they will resolve it to spare you any confrontation. I had to do this once when a party started getting out of hand and haven't had issues since. Some odd things about the actual apartment you might not notice when walking through: the kitchen sink is the shallowest sink ever, and the showers aren't made for anyone over about 5'8"! Also, don't get water on the kitchen floor - it will spot and not come out! Not sure why they didn't pick a more kitchen friendly flooring... All in all though, good place, convenient to anything in Hendersonville. I left because I prefer being in the city, but if the suburbs are more your speed check this place out. read more

The apartments are nice. But the walls are very thin. You can hear everything, including the water running through the pipes. I wish they had a better online system to pay rent. Creepy older man maintenance dude, somewhat of a stalker (to me at least, a single lady living alone). I just would try to find something other Than here. I do not recommend, besides the convenience to shopping/ food. Traffic sucks around the apartments. As well as the speed bumps. read more

I've lived here for 2 years. The staff has always been very friendly and helpful. Property needs to be updated. Very shallow kitchen sink. The walls are super thin. You can hear people talking upstairs. The appliances are very standard. The rent is expensive for what you get. Carpet in the dining room..why? As I'm writing this review my neighbor upstairs uses restroom and I can hear the flow of water. Make sure to check other newer apartments in area before deciding to come here. Lots of new more modern apartments close by. Speed bumps are only in part of property and is more of a hassle. read more

Gorgeous apartments, beautiful grounds, and speedy maintenance staff. This is, by far, my favorite apartment community ever. Jennifer, Shay, and Phyllis in the office are very sweet, helpful girls; they care about their job, and it shows, and the well being of the community. For example, when my dog was hit by a car, Phyllis sent me a condolence card-- kindness like that is a rare thing. Yes, the apartments are pricey, but I think it's a good value to live in a safe, well maintained community. The only thing I will say is to watch your kids and pets- people have been known to speed, but they seem to be slowing down lately. read more

If You Move Here Do Not Expect a Parking Spot!!! I live in a 3 bedroom with two other room mates, and we have to park at the leasing office just to have a parking spot, because whoever designed the layout didn't include enough parking for the residents. There are others who have had to walk from the very front leasing office to building E, because there were no parking spots, and if you park on the side of the road you'll get a tow sticker. When your paying $1400+ a month you expect to get at least a parking spot within reasonable walking distance. Theres better options out there in the great city of hendersonville. read more

I have lived at AIL for about three years. It has been a pretty good place to live overall. The office staff and maintenance staff are the best. They are attentive, friendly and work hard to engage renters in community events. They fix things so quickly whenever I've needed anything and are so kind. The rent tends to go up around $50 bucks or more per year and that seems pretty normal for most places around the area but it starts to feel overpriced when you consider the drawbacks of the place. For one the apartments can be very noisy. I can hear the people below me snoring most nights and the people above me, walking around. The parking isn't great. I rarely ever get a space in front of my apartment building. I normally have to park two or three rows back which sucks with rain or groceries. Theres only one trash compactor for the entire complex and it's often broken so trash gets left outside of it. There's no valet trash service. Twice in the three years I've lived here I've had rude or annoying neighbors. The pool is nice but they need to clean the grilling and seating areas better-tends to be lots of spiders chillin by the pool with me when I've been. The breezeways don't seem to get cleaned either. Often have bugs and webs especially in the warmer months. On the upside we got to take free yoga classes there on Saturday mornings and the greenway leads to the library, sports complex or the new special needs park depending on which way you walk. It feels very safe here. They have free gift wrapping stations at Christmas and lots of fun activities and give a ways to win. We will miss living right on the greenway and the sound of the train that passes by every night the most. Lots of good memories from our time here. We are moving mostly because my son starts kindergarten in the fall and this place is zoned for George Witten which gets only 6/10 stars. For the price of what they raised my two bedroom rent to-we could be renting a townhome or house of nearly twice the size and also have a fenced in back yard. read more

The office staff are all professional and friendly. The maintenance staff are quick to get things fixed and are professional as well. That's why they got 2 stars. However, if you want a quiet place to live, I wouldn't suggest living here. The floors and walls are evidently very thin. We are on the second floor and hear dogs in several apartments barking. Some dogs larger than 40lbs. The neighbors above, you can hear EVERYTHING. And children screaming and crying in units next to and above. If noise so loud that it wakes you at 11 at night doesn't bother you, it's an okay place to live. If you want a peaceful place, look elsewhere. Relatively expensive for the size of the apartment. The pool and office are nice, but not worth the money, in my opinion. read more

Outrageously overpriced. Only look at the bottom line which is their occupancy. Corporate offices in Memphis provided a disservice towards a disabled individual because their policy wouldn't all a two day extension for rent while I waited for my social security disability check. The staff are generally nice but have to play corporate puppets to their regional vice presidents. Not a property I'd recommend to anyone. To them it's just all about the money. So sad!! read more

Worst apartment complex I have ever lived in. The office team (Melanie and Tammy aren't worth a damn). Melanie has the worst attitude I have ever seen from a leasing agent. Anytime I have come into the office, she is either on her phone, has AirPods in, or is cuddled up with a rainbow blanket with her head on her desk. That is a great first impression, seeing as her desk is the first thing you see when you walk into the complex. Don't even bother asking Tammy a question, I have been hung on before, and anytime I have come into the office with a problem, she acts like I am a disturbance to her. Huge mold problem across the whole property that the office refuses to take care of. Pool fobs don't work half the time, even though everything is supposed to be 24 hours. Tanning beds are mediocre and NOT 24 hours, like advertised on the company website. One of the beds is missing half of the bulbs. Don't expect a parking spot unless you want to pay an additional $35 a month, and if there are parking spots, they are usually taken up by someone's trailer, motorcycle or 4th family car. I wouldn't bother paying for the "premium car ports" because residents who DON'T pay for them will park in them, and the office will not tow them. Dog crap across the property because the office does not enforce any rules. The only plus side to this property is the outstanding maintenance team (Chris and Austin). Any work order I have had to put in (which was not very often) was completed the same day and the problem never reoccured. read more

Unprofessional staff. Unresponsive. Apathetic. Staff member ( I think the property manager) verbally attacked me on the phone when I had three packages delivered and they were left in the apartment office. She called and said she couldn't even get to her desk. When I retrieved the packages, they were tucked away in a corner far from her desk in her over sized office. Acted like a child who had been denied his candy on the phone when I told her I would not be able to pick up the packages the same day they were delivered. Proceeded to ask me if I were in my apartment THREE times. I guess the first time I told her I was not was not sufficient. The staff here could really uses a Customer Service 101 course. The epitome of poor service! read more

Whatever you do DO NOT move to this community. This was the absolute worst experience I've ever had. Awful staff and management. Staff gave out leasing information to neighbors who we had a tremendous noise issue with, countless Sleepless nights and management does not care about their residents . They told me that I had to deal with noise until our lease was up. Neighbors also left dog poop at my door and staff still did nothing. I will not rent from another MAA owned community again. Corporate is also useless. Courtesy officer also would not come out for the noise issues. And to top it off after we moved out they are threatening to put us into collections unless we pay $600+ To replace the carpet (which was 3 years old) and in fair condition being we only leased there for 10 months and they sent this all in an email . Money hungry community, awful neighbors, awful management and paper thin cheaply made apartments. Don't waste your money or time ! read more

They built a liquor store right in the front parking lot....then decided to raise my rent. Ok. Ok. I'm moving somewhere else. The leasing agents are really proud of these units. Really proud...Nashville area is expensive to live in. I don't know why. It kid of sucks, but is better than Memphis haha. read more