Worst customer service ever. Won't respond to email. Doesn't know how to disassociate my account…read morefrom my ex-husbands so my rate keeps getting associated with his, after 3 years.

Had an issue with a cracked windshield on a rental car. I sent an email asking about my coverage. I…read morereceived a response within a couple minutes. From answering my initial questions regarding acquiring coverage to this latest issue, I have been impressed with their focus on customer service and satisfaction.

Ok, I've had coverage with Pekins insurance from CDS for over a year...maybe almost 2 years now. I…read morehave needed to contact them like three times with today being the third...so there is just enough time for me to forget their lousy service level. Why list your hours as OPEN when the factory shuts down for lunch at mid day, M - F? Seriously, let's see...it's convenient for me (your customer) to call at my lunch but it's not convenient for you to take my call? Uhhg. Ok, it's 1:20 PM MT and 'we close from 12pm - 1PM' outgoing message is still in effect. Note time on attached image. Deducting a STAR from earlier review.

These guys are saving me a fortune for both my business auto and liability, and now they saved me…read moremoney on personal auto and home! I have been dealing with David who is very friendly and the most positive guy I think I have ever spoken to. The use several companies and found that Pekin insurance right now is super cheap. I cant stand insurance but it is a necessary evil. You should have them quote you as well. I just emailed them a current policy and they compared apples to apples to save me mulla!

Greene Insurance was the first company I called when looking for an insurance company to ensure our…read morevehicles. Sue Fuerte answered the phone and was AMAZING! She has AWESOME customer service and totally beat our previous coverage with less premium and more coverage. Never called any other company afterwards. Greene Insurance Group has our business.

From the owner: Greene Insurance Group is a family-owned Independent Insurance Agent in Phoenix, Arizona. We offer…read morePersonal Insurance: Auto Insurance, Home Insurance, Condo Insurance, Landlord Insurance, Motorcycle Insurance, RV Insurance, Umbrella Insurance, Life Insurance. We offer Business Insurance: Commercial Liability Insurance, Business Property Insurance, Workers Compensation Insurance, Garage Keepers Insurance, Restaurant Insurance, Professional Liability Insurance and more. Greene Insurance insures throughout Arizona, California, Utah, Montana, Washington, Nevada, Colorado, New Mexico, New York, Texas, Minnesota, and Illinois. Call (623) 566-1000 for free insurance quotes.

Taylor was so very helpful! She got back to me on the same day I reached out. She was kind,…read moreeffective and knows what she is doing. I am grateful for her assistance in picking my health plan.

I really enjoyed working with Ethan. He was very professional and courteous. He took the time to go…read moreover all my options and explain things to me that I didn't understand. I would highly recommend him and AZ health insurance brokers.

I am in California and I called around to many Insurance companies looking for the best info and…read moreprices for my family's needs. I spoke with Diana Phipps, she seemed friendly, knowledgeable, and was able to answer most of my questions. I liked the fact that she could quote for California where as most other companies could not on the spot and Those companies had to get back to me with the info. This company seems to cover every aspect of the Insurance world and I like that, whether it's commercial Insurance or not, They more than likely have what you are looking for. I was calling about earthquake and fire insurance and Diana was able to explain how the different coverages Worked and helped me find and Understand what I needed in regards to these types of policies.

Diana Phipps has been taking care of me for over 15 years and she's been nothing but amazing. I…read morebrightly recommend contacting her and letting her find and save you lots of money. :) She's super sweet, easy to get ahold of, and very competent in what she does. Don't even hesitate.

Rosanne and Trevor are Great to do business with and I highly recommend Advantage Arizona Insurance!read more

From the owner: Auto Insurance, Home Insurance, Business Insurance, Life Insuranceread more

Lynn and his team at Phoenix Health Insurance are truly the best around! Phoenix Health Insurance…read morehas been managing my firm's health care needs for two years now and they've done a fantastic job! Here are some things they do that I sincerely appreciate: 1. EXPLAIN OPTIONS. As a business owner, health insurance is a confusing and frustrating world. Lynn takes the time to explain your options and offer his opinion on what new options offer the best value for the money. 2. PROACTIVE. No chasing Lynn down at annual review time. He contacts you proactively to let you know what has changed and what new options we might want to consider. 3. RESPONSIVE. If you call they call you back. If you have a question they help find the answer. I'm not sure about you, but I HATE calling insurance companies because you feel like you can't get a straight answer. Lynn (and his team) will run point for us. We can call them with a question or problem and they take care of it. What a relief to know there is someone willing to stand up for us when there's a health insurance coverage questions!!! 4. OVERALL GREAT PEOPLE! I'm a raving fan of Phoenix Health Insurance! And, no firm or individual is too small for him to help. Lynn has helped my neighbors who just crossed into the Medicare realm with such amazing service that my neighbor an HR and Accounting consultant now brings Phoenix Health Insurance in to meet with his customers. I just adore this group! Go Lynn you ROCK!!!

Many staff members to help you in your health and life insurance, annuities, retirement planning &…read morelong term care. They will spend as much time as necessary with specialty agents in all the different fields. The guidance is helpful and less stressful than trying to figure it out on your own. Small parking lot in front

Justin M was a great help in setting up new policies and made the entire process really easy. Saved…read morea bunch of money as well which I am really grateful for. He deserves a raise!!!! His customer service quality is outstanding and I cannot applaud his work enough. Thank you Justin!

Absolute phenomenal service. I will not look anywhere else for my insurance needs. I called Heather…read more3 minutes before her office closed [very annoying of me, I know] and she was still so polite, helpful and friendly. Nobody deserves a a raise and some praise like Heather @ Allstate.

One day I found out my condo insurance had been canceled! Not for lack of payment of premiums, the…read morecompany just wasn't doing that coverage. When I called the agency, they explained they weren't doing that kind of coverage anymore with anyone? Finally they gave me a few names to call, thank you. Karri, at Optimal', worked with me through the whole day to find coverage at was a reasonable price. This took phone calls back and forth. I consider the way it was all handled to be very satisfactorily. They wanted my business and were willing to make it happen. I do know one thing. I wanted coverage that day and I got it.

We were with another insurance company paying way to much. We called Optimal Insurance AZ and wow!…read more What a difference . It's not just about lower premiums... it's about comprehensive coverage at a fair cost. Jeremy was fabulous and we feel really safe and secure in the knowledge that we have the right coverage for reasonable cost.

Would definitely recommend. Carley was super helpful, kind, and continued to follow up to make sure…read moreI got the documents in and even preemptively wrote before my insurance expired and offered other, lower priced options for my renewal.

Coriano Insurance Agency made the entire process of replacing my landlord insurance incredibly…read moreeasy. I received a notice that my existing policy for a rental property was being discontinued, so I reached out to Coriano for help. Since they are a broker, they were able to shop multiple carriers and find the best landlord policy for my situation. I worked with Caitlin B, who was responsive, knowledgeable, and quick to help. She guided me through the options, secured a new policy promptly, and even helped me set up online access and e-statements with the new carrier. Excellent service from start to finish. Highly recommend.