We traded in our 2010 Tacoma for a 2026 GMC Canyon and couldn't be any happier. Our salesperson…read more Brayden, his manager Dave and Joshua in finance are all top notch professionals to work with. We highly recommend Weirs GMC in Arundel ME.

Took my son's car there for a battery sensor issue diagnosis and inspection. The inspection showed…read morean oil leak but they couldn't determine the source. So we dropped it off in the morning, received a video from the technician and hour later determining the source as the gaskets around the oil pans and some hoses. Despite leaving 4 messages we never heard from them. My husband showed up and they had miraculously found another leak whkch would require them to remove the entire engine to repair at a cost of over $4 grand. Mind you the technician on his video never identified this leak. Needless to say we spent $400.00 and they fixed nothing. We will never be using this dealership again.

This marina is wonderful. The facilities are clean and neat, staff super friendly, professional and…read moreknowledgeable. And bonus: the Royal River Grill, East Coast Yachts Sales and handy little ship and boat chandlery are right next door. Getting there is part of the fun: the Royal River winds its way from Casco Bay to Yarmouth. Expect to see many heron and other sea and marsh birds, rowers, fishermen.

The good- I love my new car! I have previously owned 6 Lexus and 6 Toyotas; however, this was the…read morefirst time I have ever ordered a vehicle to be exactly what I wanted - color, features, etc. our salesperson was fairly new to her position; however, she was very patient and kind. The finance person was also very professional and friendly. The neutral - took longer than expected, but I guess this is how the process is when ordering. There was some miscommunication/lack of disclosure on a military discount that we found out day before closing did not apply unless we used their financing. Also, I was disappointed that my near total brand loyalty over decades only was worth $500 discount, but that was what it was. The bad - Took delivery of a new Lexus Rx350 yesterday that had been ordered in early December. We were told by our salesperson that the car would arrive on Tuesday and they would need a couple days to recon and sticker the car. We made an appointment for Saturday. After arriving at our appointment on time, our salesperson was busy with different customers. At first, this bothered me because we had an appointment, but the situation resulted in us going right in with the finance person which ended up speeding the closing process. After the closing, we were taken to a special glassed in room where they process the final delivery. Unfortunately, the temporary plates were not on, and the rim was put on upside down when installed later. The technician did fix it promptly once brought to his attention. Then we moved to the technical part - when trying to log into the app, a different person's name was in my profile - very disconcerting. I was helped through correcting. Once ready for the actual tech support part, our salesperson was available and did that part. The inside of the car had several strings and stickers hanging off that had not been properly removed during the recon process that they had 5 days to complete. Also, the vehicle was quite dusty. The salesperson even commented that she would need to speak with that department about how poorly they delivered this vehicle. Overall - I have the vehicle I want and love. I found the process often frustrating with no real alternative option - Berlin City is the only Lexus dealer in the state, and I felt like the customer service was overly complacent. The dusty car with stickers and hanging strings was a huge let down. We have gone out of state before, but that comes with its own issues. All that being said, the sales and finance staff was super nice; however, the experience needs to match the demeanor.

Liz West was terrific to work with. After the sale she has stayed with us to be sure we are using…read moreall of thebfeatures on the car and to be sure there were no problems. A straight shooter and dedicated sales person

I purchased my vehicle from Land Rover Scarborough, and unfortunately what should have been an…read moreexciting experience has become weeks of unnecessary frustration, poor communication, and wasted time. Before I agreed to purchase the vehicle, I made it clear that a second key was important to me. I travel with my senior dog, and having that second key is necessary for me to safely do that. The dealership agreed to provide it as part of the sale. After I purchased the vehicle, Corey contacted me through Facebook Messenger at approximately 10:30 at night asking me to contribute hundreds of dollars toward the cost of the second key. I found it incredibly unprofessional to be contacted that late through Facebook asking for money toward something that had already been agreed upon before the sale. Unfortunately, that was only the beginning. After weeks of trying to get the key resolved, Land Rover Scarborough told me to contact Audi Bangor and schedule an appointment. I did exactly that. I rearranged my day, arrived for my 3:30 appointment, and Audi actually took my vehicle in to begin the process. Only then did Audi discover that Land Rover Scarborough had never ordered or paid for the key. So I drove away with nothing accomplished. I had been sent to an appointment that could never have been completed because the dealership hadn't taken care of its responsibility beforehand. Land Rover has since acknowledged that they dropped the ball. Now I'm being told that once the key is finally ordered and paid for, it could take approximately another two weeks to arrive. Essentially, after weeks of waiting, the process is starting over because it wasn't handled correctly in the first place. There was also another major communication issue before I even purchased the vehicle. While Corey and I were communicating through Messenger, he sent me a link to photos of the vehicle from Goodwin Chevrolet in Oxford. Since nobody told me otherwise, that's where I drove to see it. After making the two-and-a-half-hour trip, I learned the vehicle was actually located about another hour south in Scarborough. At no point beforehand was that made clear to me. Taken individually, mistakes happen. But when you add all of this together, it shows a pattern that has completely soured what should have been a great experience buying a new vehicle. The sale itself wasn't the problem. The follow-through afterward has been. I've spent weeks chasing something that was agreed upon before I purchased the vehicle, was asked late at night through Facebook Messenger to pay hundreds of dollars toward it, and was ultimately sent to an Audi appointment that couldn't even be completed because Land Rover Scarborough hadn't ordered or paid for the key. As I write this review, I still do not have the second key or even a confirmed appointment for when this will finally be completed. Based on my experience, I cannot recommend Land Rover Scarborough. Buying a vehicle shouldn't become this difficult once the paperwork is signed.

I recently had great experience at Land Rover. Rep Sarah Nelson showed me several vehicles, but she…read morereally sold me on the Defender! I was impressed with her knowledge. Nice new car experience! Thank you Sarah Nelson

Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

My partner and I had a flat tire when we pulled into Portland for vacation. We had a hard time…read moregetting an appointment within 4 hours at other places, so we walked to a coffee shop to camp out and saw this place across the street. They were able to fit us in within the hour and gave us recommendations on what to do until then. Turns out there was nothing visibly wrong with the tire, no holes or anything, so they couldn't do anything on the spot. They didn't charge for the inspection and filling up the tire. We very much appreciated their help and are glad to know we can wait until we get back to deal with the tire instead of worry all weekend. We definitely recommend and would come back if we have a problem (hopefully we don't). Very friendly, great service.

So sorry to see that this business permanently closed in July, 2021…read more We'd been taking our vehicles to Larry for almost 30 years!

Incredibly friendly and professional service and excellent quality repair for a reasonable price…read more.. I would recommend these guys to anyone!

I've been going to Westbrook Auto Service for several years. Bill is always up front and honest…read more Recently, I had to have my struts repaired again which I had replaced several years ago. They were covered by a lifetime warranty and it was hassle free with Bill. Thank you.

This auto place is a complete rip off. They did a radiator repair/new radiator and hoses; 430…read moredollars and 2 days later radiator was leaking. Refused to tell me where he brought the radiator as I wanted another shop to fix his mistake; led me to believe it was under warranty with Napa. Come to find out he brought it from 1-800-radiator/their reveiws are also terrible. STAY AWAY FROM THIS AUTO SHOP!!!! RIP OFF!!!!!

Visited in July 2014 - What a well run, facility! beautiful location, the staff is amazing and…read moreaccommodating - mechanics and riggers really helped us out of a bind and went many extra miles to do so - all with a smile on their face. The facilities are clean and convenient. If you want to know what it's like to visit a top notch marina..... stay here.