Walked in to a very polite young lady to ask about getting an estimate on my vehicle on Friday…read more6-19. As she started to explain to me my options an older woman with glasses walks out of her office and interrupts our conversation for over a minute . I kinda laughed due to her rudeness. It was like my business meant nothing to her. I looked her up on her web site and she's on the front page . Bottom line I thanked the girl at the desk before leaving. It wasn't her fault but this place was very unprofessional and you could tell from the moment you walk in.

When you're stranded and they come to your rescue quickly, going the extra mile, it doesn't get any…read morebetter than that! Once he got our spare tire drivable, he even followed us to the repair shop to be sure we made it. A big relief after being stranded (on a weekend no less). Admirable and unusual in this day and age. Thank you so very much and happiest of holidays to you!!!!

Jeremy has always provided good quick service and good advice. He won't just throw parts at a…read moreproblem. And if he can save you money on a repair he will.

Had the check engine lite come on while traveling with my family. Jeremy solved it and fixed it…read moreright away and put as back on the road. Always ready and very trustworthy mechanic Great job!!!!

What can I say, he knew this was coming but I was told by Taylor's Auto Body "write your review we…read moredon't care". This was my second dealing with Taylor's auto body. First job they did for me was with spectacular results. The second job done was on my 2017 Toyota Tundra with horrible results. First I want to set the record. I approached Taylors auto body because of fantastic prior results dealing with shop and owner. Sadly he is no longer doing the work himself, but fiercely defends his business. This time his shop manager suggested PDR due to the damage being so minor with no noticed metal damage. Manager stated "this job will be a quick easy repair including paint, rock chip and stencil replacement". A few days had passed and I was told my vehicle was completed the first time. Sadly, I refused the truck because the work was absolutely horrible. So BAD that you could see original damage through the new paint plus additional hose slap dings on the opposite side of bed including (drips, sags, bubbled stencil, clear coat cracking etc). Ower implied "I am doing you a favor. I should just tell you to leave" and with that the shop offered to redo the entire job a second time. I should of taken the first offer and left to take it to a professional body shop. The second attempt was no better and just as horrible as the first. The owner also asked me if I wanted the stock stencil to be replaced a SECOND time due to them having to remove it again!? Shop owner -"It's going to cost me money and you can only see one side of the truck at a time anyway". Seriously!? you can't make this stuff up. Owner complained about eating the cost of his work while in a joking manner admits to picking at the factory rock chip guard on my hood with his finger nail. Owner-"I was picking at it. I was like what is this? Until I realized that it was supposed to be there". This is the workmanship of a professional body shop? I arrived again to pick up my truck. It was clearly done with an amateur attempt a second time. The paint still sagging, hazed, not completely wet sanded and now the wheelwell insert not properly reinstalled. This shop had the nerve to increase the bill. Wanting to charge me more money for the second failed attempt. Owner-"man this truck kicked my guys a$$ start to finish". It's not my fault your guy was in over his head. You should have never taken the job if you could not give quality work on 2017 black truck. Long story, but my insurance company has APPROVED a claim AGAINST Taylor's Auto Restoration LLC's INFERIOR work. What started as in their words a "minor repair" at 1500.00 is now 4000.00 including the repair to the hoods rock guard. This is the cost of fixing Taylor's auto body's damage to my vehicle. State farm laughed at the repairs with a shaking head and then said that they will approve a claim against Taylor's auto restoration's repairs. It is pretty bad when YOUR inferior body work is covered by insurance. Customers beware that this shop is a serious hit or miss. If you want bad work at rate prices this is your place. If you care about the quality of the finished product move on quickly. Remember you should never be able to pick out GOOD body work after it is done.

Excellent customer service and quality workmanship/repairs. These people really care about your…read moreexperience with them and your vehicle. Car was returned to me looking better than the day I bought it. They really went the extra mile to make sure my car was as good as new after a collision. Very happy customer and can't recommend this place enough.

Was the nicest man to work with. Great knowledge towards the product being applied. My biggest…read morecomplaint is I brought a brand new 2024 straight from the dealership to him and now I'm left with scratches all over my front end/hood. Some catch my fingernail and are into the paint. There are also areas that did not get covered since the skid plates were not removed. I'm happy for the protection that's on there, but for the price we will continue to fluid film vehicles ourselves.

Chad was absolutely amazing walking me through the process,…read more I wish I could say the same for Geico As far as I know my Arkansas family has always recommended Callahan to them for any and all repairs, Shoutout to Kelly for always being kind and polite when taking my calls ,

Had a bent running board bracket. Callahans bent it back like new. Minor job but great customer…read moreservice and excellent work.

This is the way a business needs to be run. No driver wants to deal with a wrecked car, but from…read morestart to finish, the staff at Ken Smith went above and beyond in making my experience less anxiety provoking. Thank you!

Set the bar for excellent care! Quick, fair price, and high-quality work!…read more I had had a major run-in with my vehicle vs. my garage. Ken Smith was able to replace a part on my car and repaired my body work. They kept me up to date on the process and stuck with their word. You're a rare find!

I didn't wind up buying because the Expedition wasn't in perfect condition for the sky high price…read morethey were asking for a 99 in 2021 with an odometer that didn't show up. The salesman Travis Brooks is the 4/5 star rating because I dealt with him for 2 weeks and my crazy work and personal schedule. He was very nice, and more than understanding, and easy to get along with! No pressure either. I would give him 5/5 but deducted 1 star for the product that I was finally able to come up and see being over priced, over represented condition wise, and not a good value unless they dropped the price in almost half.

-----Bad business alert-----Please read----…read more I have attached documents of the bad business practices. Please note... This is work performed by "Anderson Ford" of St. Joseph. This is work done on my grandmothers Ford Escape with very low mileage. All the details are in the pictures. To begin I believe most of these repairs and recommendations were fabricated and unnecessary to take advantage of an elderly lady in her 70's... ----- The type of grandmother to thank the cashier at the grocery store for being kind, the type of grandmother that still sends birthday cards, makes pies , has a home in disrepair and was a widow at the young age of 53. You know the type of grandmother that reminds you of you're grandmother. The one that you're not worried about making it into heaven . Yes, that one. ---------------- Ok secondly! The Ford Escape! What can I say? What's you're excuse Ford? The work was necessary? What's that say about you're product? And even if the work was necessary... the price? The prices are outrageous. I can't single out any one repair because they are all RIP OFFS. Lastly, Please look at the work done, the mileage , model year, and the cost of the repair... if you don't know what you're looking at, show a friend or you're husband. Please review the documents before purchasing a vehicle or having repairs made at ANY dealership. and just be on the safe side and believe me, do NOT come here for anything! Think about that person in you're life you love and care for that can be taken advantage of. Think if they did that to them and how it would make you feel. Please mark as helpful if this stopped you from making a mistake in coming here. Thank you for reading!

I used to buy used cars here when I was first starting out in life. I would get my cars fixed here…read moreand now I refer my adult kids to come here. Avenue Auto has always been good to me and my family and I would recommend them to anyone!

Really just unprofessional and careless. I went in for an inspection on my Jeep. When I got it back…read morethe mess from the old sticker was just left where it fell. There were scrapes on my windshield and the old sticker not all the way removed. See pictures. I noticed the scrape on my rear bumper after I got home. After reading some reviews about damage being done and then them saying it was already there I decided to suck it up and move on. My rear bumper was replaced in 2018 from an accident and I know that scrape was not there previously. Hopefully I can save someone else the headache. If you don't want your property treated like this I would suggest taking your vehicle elsewhere.