My experience with Jennifer Pascal, a property manager with Clagett Enterprises was very negative…read more I was offered a lease that contained illegal clauses and did not respect Maryland Landlord Tenant Law. The lease contained typos and was never corrected / updated according to the Law. 1 clause stated that I was responsible for rodents and pests that may appear in the townhouse, 48 hours after occupancy. During Showing, Jennifer stated that tenants are not responsible for the care of the small lawn. Yet the lease stated the opposite. Getting Jennifer to correct the lawn care and other lease clauses, was a nightmare. There was a "Possession Clause" which stated that the property may not be available, upon the beginning of the Lease term, even though rent has been paid. The Lease was 1 sided and sketchy. When I asked Jennifer for a law-abiding lease, my request was denied.

They should receive a negative star rating. This company manages the homeowners association (HOA)…read morein my community and has raised the HOA fee four times in the past five years. The fee started at $90 and is now $354 for snow and grass removal. The grass is contaminated and full of weeds because it hasn't been maintained properly, yet they do nothing to fix it. There are also issues with parking and traffic, but they continue to ignore them. Make sure you understand the role of the HOA in your community. They are supposed to solve problems, but they don't. I keep wondering where all that money is going.

Well everything went well with K&M commercial real estate. They were on time, provided important…read moreinformation and alternatives to my wants: Both partners, Kayvan and Matt know their stuff and explain it as it is. Their are no other commercial real estate brokers that I will deal with in the DC market area.

I had a very successful closing with K& M commercial. The years of experience and expertise in…read morecommercial real estate was apparent through our the entire transaction .

Pros: This place is exceptional as far as community and…read morequality of apartments I'd say its the better out of the other 5 places I looked at with similar price points. Leasing office always answers the phone 5 Min from down town Cons: Leasing office has been responsive but I was surprised how little they were able to work with me on things like extending their $500 special... I was never told I had to SIGN my lease to gain the credit I was under the impression I just had to apply... then I went on vacation relaxed thinking I was good to go only to come back to terrible news. They also wouldn't let me access the apartment until the day my lease started for any reason even though I offered to allow an agent to go with me... just really strange, I've never had this problem before.

We got in the apartments around 9 pm when we came in there was stains on the carpet and it smelled…read moreterrible. Didn't look like they had cleaned it at all. We had to stay at a hotel and asked them to put in new carpet, which they did and then we moved in in the morning. We've now been living here for two weeks or so and no others problems. The only other thing is the pool is very small and closes pretty early. Overall there nice only problem was the carpet.

We did not realize how volatile the rental market was and needed a realtor immediately. Torri was…read morenot only the lone realtor that was willing to help us find a rental in this seller's market, but she immediately found us rentals to go see. Being up against hundreds of applicants, Torri lined us up to be one of the first in line. For that reason only, and Torri's relentless desire to help us, were we able to find the 'perfect' place in a short period of time. Thank you Torri!

From the owner: Residential Real Estate & Commercial Real Estate…read more -Selling -Buying -Leasing -Investing

Amazing company, extremely helpful and got me through my relocation stress with ease!read more

Mackintosh Realtors were an amazing help to me during my relocation. Growing up in MD you see…read moretheir signs everywhere but it's not until you work with them that you see how great they really are.

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.