I used WBJGTowing this afternoon. Called to tow my car that broke down on a High Traffic Road. Was…read morevery STRESSFUL. Tow truck showed up in 20 min. Spoke to the owner when the call forvthe tow was placed. Owner said he would call back for my Credit Card info. Car was hooked up. No call from owner recieved. I followed the tow truck in my other car that was waiting at the seen. As I was driving a pick up truck chased us dwn a dirt country road and pulled the tow truck over because the owner didn't have my Credit Card info. I DO NOT ANSWER MY PHONE WHILE IM DRIVING. Especially now with the new Law that was just passed. This man never called until I was driving,, then chased us dwn a country road because he couldn't wait until I had arrived with the TOW TRUCK! Do NOT USE THIS COMPANY FOR ANYTHING!!! they make a Stressful situation a HORROR!!!!!

Very prompt and courtesy service. Would definitely recommend for all your light and heavy-duty…read moretowing and recovery. Tim Shirey

Would like to give a huge thank you to Carlos today- I had an accident on a state road that is…read moresuppose to be cared by PennDot.... there was a huge strip of black ice on Penn Grant Road right near Ship Rock.... Funny all those fees money produced from PennDot and the safety of civilians goes out the window when they can't even keep trucks on the road. The cops even mentioned how many calls they produce to them and to no avail do they live up to their promises they make yet they take our money and traffik our information for some monopolization. Anyway- again I would like to thank Carlos for giving a time he would arrive at the scene- which he promptly did and then for salavaging ny vehicle from the side if the road- ensuring to do it properly so no damage would occur- then for thoroughly checking my vehicle. And blessed be to the Good Nature of the Essentiality if the Inexpressible my godh it was still drivable. Angels and humans have been one in the same for a very long time.... Carlos was one of them tonight. I thank him and I thank your service for being there fir ME working with AAA and for picking up the slack of the State and failed Republic. May many blessings come to you Carlos and to Around the Clock Amun RA Amun LUNA Amun KI PS: He had such a wonderful pure heart to even ensure my state of mind and being was okay and took the time to ask.... People who go outside of the bounds of seeing what they do and to act with compassion and grace and ask another if they are okay is a blessing. Once more my deepest gratitude for tonights incident.

I would like to give 0 stars. Want to start saying this…read moreplace is basically the "only" place in Lancaster that work the AC my car needs. Carlos did a diagnostic, and said was the evaporator. (Good!) Work will cost $1,200 and approximately 2 days with the car. (I'm fine with that.) I asked if I could schedule an appointment, he said sure, but don't have anything until a week later. (I'm okay with this, they are busy) That Monday comes up, my husband dropped off the car... I called Wednesday, to see if there was any updates, cuz he said 2 days he would be working with it. He said that the part was delayed, was supposed to come that Wednesday afternoon or Thursday morning. I asked him if he did something in the car, like taking any parts out, at least, that once the part that needed to be replaced arrives it's just to replace and put everything back together. So, I called Thursday, and he said that the part he ordered, was not the one my car needed... So, my car was sitting there for 4 days!!!! He didn't call for anything. He never touched my car at all, every mess that I had in my car, was exactly as it was before. And I'm talking about the dash. The lack of communication is WILD!!!! I'm soo disappointed, because I get it... it's something that is a really hard thing to do, but if you are not capable and comfortable doing it, why you made me loose my time?

I know this business from working with them at a previous job. They are efficient and meticulous.read more

These guys are a bunch of crooks ...towed my car maybe 2 miles and had the vehicle for less than 72…read morehrs and the cost was $600 ....

Ask AAA to send another company to tow you. They towed our van from our house to the mechanic to…read morefix a fuel pump. They damaged our transmission pan. We called AAA to help us, and A&R Towing came to take us to the shop. When the mechanic arrived the next morning to begin repairs, they found fluid on the ground. They took pictures of the driveway and the parking lot and the pan, but to no avail. Because of their negligence, they added another $300 + in repairs. Since I make 850$ a month, this is a very difficult expense for me. They refuse to admit they did the damage. AAA also refuses to help us. This is terrible.

Could not have been more thrilled with our AAA-dispatched service today to A&R towing. We have a…read moreclassic 1935 Ford and A&R could not have been more professional point-to-point.

True story... I'm just moosing around the backroads of the Amish countryside, daydreaming sorta,…read moreeyes are wandering from the fields, cows, chickens and Oops, off the road I go, then I hear a loud POP. Yeah, you guessed; she was flat as a pancake, but I was able to wobble my Kia over to Hoovers Farm Market. I called my car insurance and asked for a tow - you don't have roadside service on your car insurance; What the heck?? I'm googling (wishing I could just shop at Hoovers), saw good reviews from JK Towing, asked for the price (which I felt decent); how long will it take you to get to me (25ish minutes - doable); called Costco and said I'll be there within the hour; they're like; yeah right. Sure enough, got picked up within the time frame promised. Costco was a mad house of crazed Thanksgiving shoppers, but this guy was very patient and weaved his truck/my car and was able to park it in the designated tire parking spot, with swift expertise.

FIVE STARS - OUTSTANDING! My radiator hose split while…read morevisiting Lancaster. I went to 4 other garages in a 1 mile radius and no one could help me until the next day. Some couldn't get to it for 2 days. I stopped at J & K Towing as shop number 5. They took me right in. The were friendly, knowledgeable and determined the leak was the hose, not the water pump. They saved me from having to rent a car to get home about forty miles. Can't say enough about my positive experience.

I was in town to do some military work and my car would not start. Scott picked me up, and towed…read morethe car to the shop. Very professional and took good care to get car on/off the wrecker. He even dropped me off at the hotel, saving me about a half-mike walk at night. Very good experience. I have them at five even though it took a little longer than AAA suggested, but that may not have been all on the tow company.

Having had two awful experiences with AAA tow truck drivers (Damage to my old Accord, waiting for…read morethe truck to come for 3+ hours after the AAA estimated time) Glenn's Towing was a breath of fresh air. My girlfriend's Buick was absolutely positively stuck in snow packed over 2" of pure ice, next to our apartment. We had tried all the tricks that I know of, being a former New Englander and dealing with this issue before. I gave up, so I called AAA and requested a driver pull the car just a few feet to get it out of the spot. Glenn's Towing showed up about an hour and a half later (on a Saturday), and the driver was courteous, and efficient. You can't ask for much more! Highly recommend.

Prices are fair and the service was well above average.The gentleman from Quentin Towing arrived…read morequickly, and got my vehicle towed promptly.

Yesterday 5/12/2023 I had the most rough morning! I was rushing to an appointment in the morning. I…read morehad my son with me that morning. He was sick. Not feeling well, and as a mom that it hard on us. I went to take him out the car seat, when I realized I forgot my wallet in the car, my keys fell in the car and my son was still in the car seat, when my car locked!!! I freaked. As the cop is assisting with opening the door, this nice gentleman from this company pulls up and offers help. He managed to get the door open, and my son was safe. He acted so fast and was so KIND! I am forever grateful. keep up the good work! THANK YOU!!!! God bless your employee and company.

The Service!!!! Bill was nice. His one driver was very nice...( the heavier one who actually…read moredrove). The other short thinner guy who put the automobile on the truck should be fired for rudeness! Not a nice person, seems a bit prejudice, and definitely should NOT be working with people who are under stress!!!! Needs to learn how to talk nicely to people...definitely bad for business! Triple AAA definitely should NOT use them! They never called to tell us when the car was ready...nor when they could tow us back home!!!! Very poor communication! I will be telling people about how poor this experience has been! And when they said 24 hr. Service...they lied! We were told by Bill they close at 5??? This is supposed to be Triple AAA 24 hour road service!!!

AAA sent Bill's Emergency Roadside Service out to tow my daughters car today. Great communication,…read morecalled before arrival and was extremely friendly throughout a frustrating process on our end. Gave advice but not in a pushy way and happily towed our car to our preferred mechanic. Highly recommend!!