The office is located towards the back of the complex along the concrete wall. There is a small…read morewaiting room that has drinks and snacks while you wait to be taken back. I am not sure how many therapists there are but when I do see them, they are friendly.

From the owner: The professionals at Wellspring have a wide range of expertise to help you utilize and develop your…read morestrengths, work through your difficulties and reach your goals.

My therapist that I have been seeing for 2 years is amazing! But the staff is awful, they don't…read morehave a cash register. So every time you give them cash they have to open their own wallets and pull out change through there. You can't see a doctor unless you make an appt 4 months in advance. One time they cancelled my doc appt and didn't even inform me. So I had to reschedule. (Pushing my appt back 8 months in total) it's almost impossible to talk to the manager. The parking lot is TINY!

I had a horrible experience at this location. I really hope they take these reviews into…read moreconsideration and train their staff more appropriately. They were confusing, dismissive, and it was extremely hard to even get an intake appointment. Thankfully I have found a WONDERFUL councilor elsewhere.

They don't even deserve one star. My husband takes the leap goes to therapy for the first time,…read morewaits a week, he gets there 15 minutes early sits in a room with no receptionist & tries to check in on his phone like the sign says... it didn't work, he waited a half hour in this creepy little room with two doors one locked.. Appointment was at 4:00... at 4:15 he called the number on the sign that said "if no one shows up in 15 minutes call this number"... no answer. 4:20 he leaves. I think it's disgusting. someone's going to their first session they are so nervous about talking about all of their trauma and you put him through that? it's disgusting!!

Poor communication. Literally charged me for $450 without my permission. I had spoke to the billing…read moredepartment when I received the bill and let them know I switched insurance and was waiting to hear back if my new insurance would back pay my previous visit and they told me it shouldn't be an issue and to keep them updated. Nope went ahead and charged my card on file anyways without even giving me a notice. Not sure if that's even legal to do without my consent or me authorizing the charge but definitely won't be returning.

I can't say enough good things about Nicole. I'm still pretty early into counseling but she's the…read moreonly one I've stuck with in 15 years. She is kind, compassionate, funny, and energizing. She always ends the session telling me positive things about myself and how I'm going to be ok. Even just talking to her about our dogs or tv shows helps me so much. Thanks Nicole! I look forward to our weekly sessions!

Powerful, compassionate, intense listener and calming. Thanks Nicole Chinn for being there…read more Appreciate you.

Unnecessarily aggressive for first meeting and refused to look at evidence of what has transpired…read moreto our child over the years, after mom lied I was told I'm ineffective at co parenting and was "called out". Did not behave like this with mom. I was accused of launching allegations, which if I have evidence, that's more a statement of fact. Mom's allegations were taken seriously, dad no. Mom is a teacher and this social worker has an educational background. Maybe it's preferable treatment to mom Bc I'm a man, mom is a teacher? Mom can say what will and when I respond explaining years of abuse and false allegations, while visibly scared Bc this professional yells and talks about how she feels and can only imagine what my kid feels? So ignore all the problems mom caused for the child and enable the allenation done to the child by mom (proof), bc that's good for a child? Hope next meeting is better and mom doesn't falsify medical documents again like in the past causing problems for the child. But teachers stick w teachers. Funny thing is I have subpoenaed and FOIAed info to back the claim Also last appointment. Laura came out and asked to schedule, being right before Thanksgiving, she could not do Wednesday appt before Thanksgiving 21, so as she exited that appointment she asked mom, overlooking me two times as mom was late, said to mom, not to both, but to mom, "Next appointment I cant do Wednesday because of the holiday, Marissa, I can do Tuesday, thats dads day, are you ok with that"? Now this struck me bc the other two meetings (one on Wonks Funeral she came at me hard and about alcohol (too hard from what marissa said in the situation that I used to drink a lot) she claimed to never have spoken to marissa before hand How'd she know about drinking How'd she know about exchange days She told me she never had the decree and did not speak to mom before hand I tried to explain all the nefarious occuring at my daughters school. This woman did not listen at all. I have gotten a subpoena and now can prove all I was trying to say to this doctor. She did not listen and this just emboldened the mother causing more legal issues now, as I said the school stuff was true so much the state of Michigan found them in violation. Laura refused to listen to anything I had to say in regards to the welfare of my child The state is investigating the civil rights violations I have endured as well as being encouraged to address the exacerbation of rheumatology issues to find relief