Bobby "The Greek" was awesome! I flew out from CA to Asheville and need a ride to my mother n laws…read morehouse in the mountains of Franklin. Bobby gave me a fair price and we had a lovely conversation for the hour and a half drive. If you need a shuttle service, I highly recommend Western Carolina of Franklin. Just ask for Bobby!

From the owner: We also specialize in Appalachian Trail Shuttles from…read moreSpringer Mountain GA. to Hot Springs, NC. If you need a shuttle we are definitely prompt and professional.

We had a little mix up with Kat and John but Kat immediately cleared it up. I appreciated Kats…read moregoodwill and will be doing business with them in the future.

W a car in the shop and an early flight i needed a reliable option to get me from Lake Hartwell to…read moreATL. KAT was on time, personable, attentive w her driving and got me there hassle free!

The informational page was down and did me absolutely no good at all. If you're gonna have a…read morewebsite, you might as well forget it if you can't post information on transportation.

I can not say enough good things about Johnny, he is an absolute class act. This holiday was going…read moreto be the first where family would be together from Nashville, Hendersonville, and Philadelphia - the gift I wanted to give them was time spent doing what we enjoy most....eating and drinking. I reached out to Johnny with a full afternoon itinerary that would take us around to 3 wineries in the region. Johnny pulled up at 11:30 on the DOT, his car was spotless, and he was so personable. He's born and raised in the area and had a lot of great stories to share with us on our 30 minute ride down to the vineyards. On a whim, we realized that we were passing by the woodshop of our family friends and we asked if he would mind pulling into the driveway to see if he was home, he didn't even flinch as we pulled up the gravel driveway to the little cottage-like home that was quite the deviation from the plan to the winery. To say he is flexible and accommodating would be an understatement. We are only in the area once, maybe twice a year, but my family is already floating his business card and information around their development because of how great his service is. If you're in the Asheville/Hendersonville area and need local transportation 11/10, Johnny is your guy.

We had an emergency medical issue and my husband had to fly into AVL at the last minute. Even…read morethough WNC Shuttle has an 8 hour advance notice requirement, we needed transport home to Maggie Valley badly, so we booked them for the earliest time possible and expected a long wait at the airport. Instead, WNC contacted us and told us they'd monitor the flight and pick him up as soon as he landed. They did so, and they got him home in record time. He's fine now, but we owe this company. They went above & beyond.

My then-fiancee, now-wife and I were grateful to connect with Justin and WNC Shuttle as we planned…read moreour wedding at Cataloochee Ranch. Justin is easily one of the most gracious, respectful, communicative, responsive, and professional people I've ever had the pleasure of doing business with. We were planning a wedding in WNC from afar as we don't live fulltime in the area, and Justin made our lives infinitely easier throughout the planning process as we arranged to/from transportation for all of our guests who joined us for our wedding and reception. In addition to immaculate transportation service, every single guest who rode with Justin raved about his service and all the little things he did (remembering people's names before even meeting them in person; politely helping people in/out vans, etc). We were surprised that Justin did a 'dry run' in advance of the wedding and in doing so, discovered optimal paths that saved our guests time in getting to the wedding safely and expeditiously. And as my wife and I reveled in the reception celebration, Justin enabled us to enjoy without having to feel like we were clock-watching. Lastly, it had snowed overnight before our wedding; I'm sure our guests were relatively nervous about a winter wedding with below freezing temperatures, but Justin was expert in safely navigating up and down the mountain. If you have the opportunity to work with this organization, it'll be the easiest and best decision you make for whatever it is you're planning.

Prompt communication, fair rates, and easy coordination. Mary was extremely helpful when we needed…read morea short notice ride.

Update on a previous post: I first challenged the charge on a credit card. They contested it so…read moreit was not reversed. I then filed a small claims action. They claimed that it was the wrong address, (It was the address on their website, as well as on YELP). So the service was returned. Following is the explanation I previously posted: I first booked them for several trips in December of 2021. I called them from my house in Center Valley. They were one of the first shuttles I ever used, so when they said they required payment up front with a credit card, and assured me that I would be able to use any money from a cancelled shuttle in the future, I stupidly booked an entire week of shuttles, $385. Before the last shuttle they informed me that where I was going to park might be locked for the season when I got there, so I canceled the last shuttle and said I would return next year. I was again assured that the $80 credit would be available. No mention was made of any restrictions. I called to book a shuttle for July 2022. They said they were on vacation. I said, OK, just transfer the amount to one of the shuttlers that you work with (I had been told that they worked with other shuttles, and indeed on one shuttle, they did send someone else to take care of me.) They said no. They said that the guarantee does not extend to when they are on vacation...first time I have heard that!!!! They said I could come in August. I said I couldn't. I have since found NO other shuttle demands payment up front (though a few told me they would for a very long shuttle). I posted on a Facebook page dedicated to the Appalachian Trail. Without exception, everyone, hikers and shuttlers, expressed shock that such a large deposit would be required. The Further Shuttle promised me a service, refused to provide it when I requested it, and refused to do the right thing. David W. Quatrone

Great cottage with great staff. My mother was saved at a Baptist Children's Home and I'm forever…read moregrateful.

Let me tell you about sweetheart limo service, there is not a better limo service anywhere. The…read moreowner Randy and his very sweet partner Jeani will absolutely go the extra mile to take care of you!!! For my wife and I it was our 10-year anniversary we had them pick us up in Knoxville and take us to a beautiful cabin in the Smokies. First thing the limo driver was waiting on us with a red carpet out to truly make you feel like you're million bucks. Once we had our picture made we proceeded inside the limousine where Jeani had put together the most beautiful basket that any couple could ask for, she truly went the extra mile. It really made us feel special and with two kids it's really hard sometimes to feel special because everything you do in life goes towards your kids!!! So, it's really nice to have one night where sweetheart limo service made us feel so very special. I would like to Think Randy, Jeani and Bo our limo driver for a very wonderful special night!!!

When I initially booked with Royal Worldwide Limousines, it was never disclosed to me that Royal…read moreWorldwide Limousines was not the actual limousine company providing the vehicle, but instead works with local limousine companies to fulfill reservations. I was therefore not aware that I was actually renting from Sweetheart Limousines. After researching that address, I discovered that the business was Sweetheart Limousines. I then researched Sweetheart Limousines and found poor reviews concerning the company's vehicles and services. At that point, I had already made the non-refundable deposit and signed the contract. Because I was concerned about the reviews I had found, I took the initiative to contact Sweetheart Limousines directly approximately two weeks before our event. I explained to them that I had seen poor reviews regarding their vehicles and services and specifically asked questions about their business practices and for assurance that we would not experience those same problems with our reservation. Approximately one week later, and two days before our scheduled event, Sweetheart Limousines contacted me to confirm the reservation. During that conversation, I again took steps to ensure that the vehicle being provided would be acceptable. I specifically asked them to send me photographs of the actual vehicle we would be receiving, including photographs of both the exterior and interior. Sweetheart Limousines sent me photographs of the vehicle. Based on those photographs, the vehicle appeared to be in decent condition, so I did not have reason at that point to believe that the vehicle provided on the day of the event would be substantially different. Unfortunately, the vehicle that arrived for our reservation did not match the photographs that had been sent to me. As I explained over the phone, the vehicle that was sent was unacceptable and did not meet the standard I reasonably expected based on the service I booked and the photographs that were provided to me in advance. I personally inspected the vehicle, along with multiple passengers who were scheduled to ride in it. The vehicle was in poor condition. As it approached, the engine could be heard squeaking. I also have photographs showing areas on the top of the vehicle where the paint was peeling. The interior of the vehicle had a very strong cigarette/smoke odor and a foul smell that was so significant that some of the passengers were unable to continue riding in it. Given the condition of the vehicle, I was immediately concerned about proceeding with the booking. I also personally observed the driver when he arrived. his overall appearance was very disheveled and unprofessional. His shirt appeared dirty, there was dirt underneath his fingernails, and he had a noticeable foul odor. Immediately after arriving, he began smoking. I contacted Randy with Sweetheart limo and explained the condition of the vehicle and requested that it be replaced. He told me that there were no other limousines available but that there was a van available. I made it very clear to him that I needed the replacement vehicle to be in significantly better condition than the vehicle that had been provided. Randy then told me, in substance, that if the condition of the vehicle he had sent that day was unacceptable to me, he did not have another vehicle that was better than it. At that point, I had no reasonable alternative other than to cancel the remainder of the booking. Despite these efforts, the vehicle provided on the day of the event was materially different from what had been represented to me. DO NOT USE. Would give 0 stars if possible.

Couldn't have had a better experience. Davauris was early and patient to pick us up, was…read moreprofessional, courteous and a pleasure to be around. We would highly recommend Morgan Transportation and would not consider using another car service when in the area. Steve Rollins, MT. September 2024.

Promised a pickup from Waynesville to the Asheville airport. Stopped returning texts and calls when…read moreour group asked for a status update. Got a vague answer after several calls. Very unprofessional and unreliable behavior. I would recommend a more reputable service in the region.

Michele is absolutely wonderful! From start to finish, her friendliness and professionalism is top…read morenotch! We toured local wineries and some art galleries, and Michele was extremely knowledgeable about the entire area. I highly recommend this business.

Michele does a fantastic job providing top quality shuttles for small groups and large. I…read morerecommend her regularly, whether it is a trip down the mountain to Asheville Airport, Charlotte airport or a local excursion to all the sites that should be seen when friends are in town. As a wedding officiant, I have seen her team in action, shuttling wedding guests to the venue and then back to hotels and elsewhere in the high country. You can trust Michele to get you where you want to go, and get you there on time. Sincerely, Richard T