Prince of Wales, Endoscopy at the Billington Centre: I'm guessing it's pretty obvious what you'd be…read moregoing to this particular department for and, yes, you need a referral from your gp. My visit here was very positive! The directions were easy to follow but if you need assistance finding your way, every staff member is happy to help you and very friendly. From the Barker Street entrance just follow the purple path to the elevator, go to the 2nd floor and continue on until you see the sign that says Billington Centre. Easy peasy. Sheree schedules appointments and also checks you in upon arrival. Due to Covid, scheduling was dramatically impacted so I'm guessing Sheree fielded lots of frantic or distressed people wanting to know when they could schedule their procedure. Sheree is friendly and professional and helpful and calm(!). I applaud her and thank her! This unit has several nurses and members of staff, all kind and friendly. Stephen Butler!!! I don't know if I kept him laughing or if he kept me laughing but, I can not thank him enough for his professionalism, friendliness, too. Gareth and Stephen have a fantastic rapport with each other and it radiates to everyone else. Gareth gave me my post-procedure information and instructions, also answered my questions and another friendly face of this unit. Dr Sorayya is the anaesthetists' intern who explained everything, what to expect, and answered all my questions. Naturally, each member of this well coordinated team followed up with me afterwards, making sure I was doing alright. I was pleasantly surprised to have a follow up phone call from Stephen the day after my procedure. The teamwork and professionalism exhibited deserve kudos to every member of this team and of the unit as well as the Billington Centre. Turns what might be an unpleasant experience into a better experience. Thank you Billington Centre and even bigger thank you to Stephen Butler and Gareth (nurses), Sheree and Sorayya.

Is it legit if I review this joint as a visitor, not a patient? Because I'm going for it man. I'm…read morefreaking going for it. One of my very close friends (hi Sal!) just punched out a baby (hi Raphael!) and, until I can find him a red eyemask and a pair of sai as a welcome to the world gift, I swung by P.O.W. Private for a visit. For such a monolithic complex it's remarkably easy & straightforward to park, navigate and get where you're going. From car to kisses was about 3 minutes, with a 1 minute break to help a blind man out the front of the sliding doors find a bench to sit down on. The rooms are clean, well-appointed, the nurses nicely starched, and everything had an air of well-looked-after-ness. In place of the jello and custard my patient event had a fresh chicken salad sitting in her food table - hospital vittles have come a long way. Even got to see a bit of boob in the new baby feeding room. Of course, I'm sure they're paying for the privilege, but still. Schmick.

I adore this practice so much. My family and I have attending here for maybe 8 years now and have…read moreseen Dr Dileni Fernando, Dr Catherine Choi and others over the years and they have been superb. They truly care about the patients. I am constantly grateful and think it's a blessing we found this place and have them to help support our health.

I've been coming here a little over a year to see Dr Whitson, my GP, and am very pleased with the…read morepractice. The magazines in the waiting room are fun, the building it occupies is adorable, and the receptionists are sweet. Throw all that in with good medical care and proximity to my home and I'm all set.

I have been using this place for years, and routinely found it to be good. If you are the kind of…read moreperson who wants a single GP to nurture you along for life, this isn't it, but the team here are professional and although the faces seem to change annually I have always found them to be helpful, knowledgeable and friendly. On the other hand the reception staff have not changed for years and are a coupe of genuine hard case ladies :-) calling most folks lovey and darl! Also blood taken on the premises and best of all NO GAP! Never anything to pay. Appointments available including Saturdays, and always try to accommodate. A recent experience was wonderful - the doctor rang me after hours to say he had dome some more research on a particular medication I requested overnight and recommended against it, please come in and see him for an alternative. Outstanding!

I work in the area and sometimes you need some prescription or see a doctor for some reason. They…read moreare usually helpful and always try to get you in. Even if your booking is at certain time you still have to wait. They seams to be never running on time. But I guess the doctors are qualified, knowledgeable and friendly so this place is just convenient for some of us.

Masterclass at Mater Imaging..... previous experience at…read moreNorth Shore Imaging....sadly sub-standard to be precise.....Mater totally professional from both Medical and Office Staff positions....Civil, Knowledgable, No Pretentious Behaviour. ALL in ALL a totally Superior Experience at Mater.....have had four hip surgeries at Mater....why did I venture to sub-standard North Shore Imaging I ask myself? So I am speaking totally from experience with a subtle message to North Shore Imaging Front Desk.....

Thinking of having a baby? Well this is the place to have it (from a guy's perspective that is)…read more And, if I had my time again, it's probably where I would like to be born. There are rooms where partners can stay with new born, the food is good (yes, I did steal the odd morsel from the plate of my recovering wife), and the nurses and general staff are informative, caring and helpful. Mum can attend a swag of classes while she is held up there: baby washing, breast feeding, managing baby sleep, etc. The hospital itself is clean and modern with a couple of coffee shops too. One of the highlights that the maternity ward puts on is a twice a week High Tea for visiting families to spend time with mum and baby. It's a smorgasbord of cakes, pastries finger sandwiches and hot canapés with decent coffee and tea served on china. Best of all, on your last night you can have a date night and leave the hospital while baby is looked after by one of the midwives in the nursery. Tip: If you don't like the room you are in, ask if there is a better one. Chances are that (especially if you are polite to the nurses and staff), you will get a better one once someone has checked out.

Really disappointing interaction with Jason on the front desk. I had my bag stolen, and in that bag…read moreI had a script that had been filled - I asked Jason to please ask a Dr if they could write a new script. Jason advised this was not possible as I would need to go in for a consultation - I advised that I understand that, but because I had already seen the Dr and been provided with a script - could be please ask a Dr and he was not even willing to ask - he told me he just wouldn't. Now I understand there are policies in place but had Jason just showed some decent curiosity and asked a simple question to a Dr I would of felt "heard" - especially when I'm clearly feeling stressed over my bag being stolen. Jason, buddy, you have really made what I consider a constant joy of a Drs surgery to attend - into a negative experience that I will not forget anytime soon.

Do NOT recommend this clinic. Worst experience. Dr Jie Zhang is awful. Only spent two minutes…read moreduring the telephone consultation. Did not give any advice, prescribe me medicines without even asking if I'm allergic to it. Had I ate the medicine prescribed by Dr Jie Zhang I would end up in hospital for a long time. Irresponsible and incompetent Doctor. DO NOT GO TO THIS CLINIC.

Good doctors depends on who you see though. Be fully aware the reception team are a nightmare…read more They always eating at the desk. No dress code some are in tights and gym gear. Hair greasy no make up on look like Britney Spears going for Slurpee. At $140 a consult I wouldn't want to be treated by that

If you live in the Darlinghurst area this is a good Medical Practice to go to if you have any…read morehealth concerns. As this place doesn't bulk bill, its best not used for common colds and the like, for which there is a bulk bill practice down the road near Hyde Park. I came here when I needed something checked out and the staff were great. My doctor took time to listen to my concerns and did all the necessary tests. The pathology lab is also next door which is really convenient. Follow ups and referrals were all handled professionally. Its weird but I never felt like I was in some queue and that they had to get as many patients in and out as possible, even though it was a medical centre. So if you need something more serious than the flu to be checked out, I would rather pay the fee and come here as you will get better service.

Was referred here with a minor eye infection. The place looked untidy which was worrying…read moreconsidering that they work with eyes. Nurses were quick but the wait for the doctor was on average 2-3 hours. Patients were tired and restless, audibly muttering in discontent. I made sure to follow suit. The doctor was quick and efficient though to get the results I'm going to have to come in and go through the entire process all over again.

Here I am, promising that I'll never post health related reviews and doing it again!…read more I'll keep it short. This is a professional, friendly, large sports medicine clinic. They have surgeon specialists (who handle knees and things like that), as well as physios, podiatrists, massage therapists, and pilates instructors. The physio room is very big, and there are private curtain areas as well as a big open space. It's quite a social experience - when you're seeing a physio there are often plenty of other patients around to chat to (because, let's face it, physio exercises are really boring). There's a parking area at the back, although it's really confusing which spaces are for Balmain Sports and which places are for the other businesses in the complex. I was yelled at for parking in the wrong spot, but I lived to tell the tale, so it wasn't so bad.

Despite being a local and trying to support a local business, I cannot condone the 'attitude' that…read moreseems to come from some of the larger established business' in the Balmain/Rozelle area. I've previously had excellent remedial massage from a provider at this clinic (Aaron Pidgeon) but a 90 minute session was somewhat spoilt by issues with payment and the multitude of HICAPS/EFTPOS systems in use at the centre. Initially my health fund card was declined. "You mustn't have those extras", "Maybe there is a problem with the provider " etc, etc. No and No. Then my EFT card was declined - "Perhaps you don't have enough funds in the account" , "Maybe there is something wrong with your card" Nope, plenty of cash there, and the card worked at the servo next door just 2 hours ago. Could it be a problem with the machine you're using, I asked? "Absolutely not, there are no problems with the systems here" was the reply from one of the front desk people, despite a somewhat uncertain look from her colleague. Eventually, the EFT was sorted and all was well, leaving me to wonder what the point of advertising HICAPS as a service was if it didn't work. My health fund (NIB) were great and accepted the claim over the phone no problem. Fast forward several months, and my lovely wife had success in making a late notice, same day appointment for me. After being asked her preference for an early or late slot, she was told "sorry, there is only one appointment after all, a late slot". No problem there as I was happy to get in same day. The receptionist she spoke to then said to call back if there were any problems. Several hours later, things happened as they tend to do and I annoyingly couldn't make the appointment. I called to cancel, and was condescendingly told that given I had provided less than 24 hours notice of a cancellation I was liable for a cancellation fee! WHAT THE? I didn't even have the appointment 6 hours ago, let alone a whole 24! Of course, because it was my 'first cancellation' (offence?) I was allowed off with a stern talking to. My point about my wife not being told of a strict cancellation policy when she initially made the appointment appeared to be entirely moot. As I prefer to keep my health care and my condescension separate, at least when the latter is delivered by the front office staff and not the medicos, I won't be back.