As a self described Mac fanatic, my recent patronage of Macs N PCs, operated by Andrew, firmly established a principal I have long suspected, but intermittently doubted: Mac fans are a breed unto ourselves, and function best in tandem. I cannot speak to Andrew's own proclivities, but I can say that I recently brought my MacBook Pro 2012 to him for servicing. I had had work done years ago at a non-Mac specific repair shop. I will not name names. I had them install a hard drive in the optical bay, which then malfunctioned. Assuming the hard drive to be the source of the malfunction, I then bought a replacement drive, and returned to the same shop to have the new drive swapped out for the first. But the malfunctions continued. At that point, having bought the MacBook Pro used, I chalked it up to a bit of caveat emptor, and resigned myself to not having a second internal hard drive for my MacBook Pro. I recently discovered that one of the CPU fans was not working, however, so I took that to Andrew for repair. His work on my Mac mini 2018 had been excellent, and he was very personable, so the choice was a no brainer. Speaking of no-brainers, it turned out the original installation of the hard drive in the optical drive bay resulted in the disconnection of the aforementioned CPU fan. To reiterate: one of the CPU fans on my MacBook Pro had been literally and idiotically disconnected for years. Andrew replaced this utterly basic connection (if you call yourself a computer repair shop, this is the kind of detail you really shouldn't miss), and then tested the hard drive in the optical bay, which worked without a hitch. We hypothesized that the drive in the optical bay kept overheating because there was no ipsilateral CPU fan to cool it off. The drive has since worked without complaint. In short, the most serious problem I had been having with my MacBook Pro can be related to the fact that I tried to save a buck by going to a run-of-the-mill computer repair store. One single trip to a technician with Mac expertise solved a five-year-old problem. Moreover, in the interim, my CPU could've overheated and burned out as a function of the disconnected fan, which any neutral observer would agree should have been most simply reconnected by any competent technician. I have an old friend who always used to say, "When you pay peanuts, you get monkeys." In the case of my initial optical drive installation, which resulted in a disconnected CPU fan, those words could not be more accurate. Another succinct restatement of the same principle is this: "Good? Fast? Cheap? Pick two." Any reasonable buyer should expect to get two of the three. But nobody ever gets all three of them. If you want good and fast, don't be a cheapskate. Because the 20 or $30 in installation fees--which I probably saved when I initially had my optical drive replaced--in no way whatsoever compensates for the five years of malfunction that robbed me of utility. Now my MacBook Pro is humming along, and so am I. So again I say, thank you very much, Andrew. read more

Macs N PCs is, BY FAR, the best place I have ever taken my MacBook! Andrew worked with me to get the very best solution possible. He showed me what some of the indicators were that told him the problem was and, when he looked inside, saw that my problem was the result of work that had been done a month ago and was still under warrantee at a shop in Florida. Instead of trying to make more money off of me, he suggested that I send it back to the place that had done the earlier work. He told me what to say to them and what to expect. He only charged me for his time while we were there in the shop and even gave me a loaner for while I was without mine. After I got my computer back and I was talking to him about upgrading my hard drive to SSD, he recommended that I not do that because my computer is old enough that it probably will not last too much longer. He suggested that I not invest that much money in a computer that is so old. So, he talked me out of spending a fair amount of money with me because it was the right thing to do. His customer service is above and beyond what we have grown accustomed to in this modern world. He has high tech diagnostic and repair capability. I STRONGLY RECOMMEND Macs N PCs if you are having problems with your computer. If he tells you something about your computer, you can trust it to be the truth to the best of his knowledge. Thank you Andrew. Stephen Dugas read more

My daughter has a very expensive, custom built PC that she needs for her graphic and art design work in which a power supply died. It also needed a new custom cooling system on a processor board and the entire computer needed to be thoroughly cleaned. (My daughter had been in a relationship in which there were three big, shedding dogs and three cats and was impossible to keep the computer separated.) Andrew responded immediately to my email. We spoke by phone and he was polite, enthusiastic about his work, and seemed to be very knowledgeable. His business is located at his home in a business neighborhood. His shop converted a garage and basement area with its own parking driveway business entrance. It was obvious from the equipment, pc and Mac machines, and layout that this is a professional. He quickly analyzed the problem and was able to locate specialized parts needed to get the computer running again. He was engaged and able to easily communicate with my somewhat shy daughter. He not only fixed her computer, he gave her some valuable career advice. The price was very reasonable if you compare his work to other repair businesses and I doubt if anyone local is as experienced and knowledgeable as Andrew is. We were so happy with the work, we paid him more than his charge. We would have had to spend thousands if Macs N PCs wasn't there to help my daughter. read more

My Mac malfunction during a recent trip to Harrisburg PA and a few places I called didn't service MACS. When I left a message for Macs N PCs, Andrew called back promptly. He is very knowledgeable about computers in general. My computer somehow fixed itself when I turned it back on but Andrew still took the time to go over stuff on the phone to make sure my computer is stable and taught me a few tricks on how to back up the desktop so that if it malfunctions, i would have my data and could restore it. He was generous with his advice and offered to have me come in personally if my computer malfunction again. The initial issue was that it fell off the bed and the screen went gray. Overall, he was understanding of my situation and jumped in with a lot of advice to save me money. He is also a one man business like myself so he knew my time was limited and worked concisely and efficiently to make sure I got my problems resolved This business owner is amazing and I would go back to him if I have further problems with my computer - Dr Nguyen read more

I was concerned that my home laptop had been either hacked or hijacked. Andrew agreed to see me within one day of my inquiry. Within 4 days: 1. A total virus scan of my computer was complete 2. Discussions were held as to whether that was the correct laptop for me (it wasn't, clearly a MacPro is too much computer for an internet surfer like myself) 3. A purchaser for my old laptop was found and a fair price. 4. Andrew talked with me and offered advice on which IPad would be best for my lifestyle. Since it was agreed early on that I'd be better with a different computer, Andrew kept his work on my old laptop to a minimum. Just enough to give me safety of mind as to whether my old computer had been compromised. I would definitely use Andrew's service again and have already recommended him to coworkers. read more

As a new IMAC user I felt completely lost when the refurbished 27" IMAC I had just purchased wouldn't even turn on and stay on!! Calling around, finding shops that said they did not work on IMACS and didn't know of anyone who did. I found Andrew by searching the web for the Harrisburg area for someone who could help. Thankfully found Andrew. He listened to my problems and suggested bringing the computer over the next day. He diagnosed it and had it running in a day. He has so much experience with MAC's, he's a pro. He has provided such good customer service I feel confident in his work and decisions regarding what I need in a computer to further my photography business. He's the go to MAC guy in this area. read more

I had a hell of a time with Apple and my iMac. Unknowingly I bought a 2017 hard drive Mac in 2020 (I assumed if I'm purchasing it in 2020, well it's up to date, right? -nope. My speed was super slow and took forever to start up, and for me to work. I'm a university professor and cannot have college students waiting on zoom for my computer to move fast. A friend recommended this business and I couldn't be happier! Andrew explained in detail what was wrong, and what I can do. I'm no tech expert, I was able to do what he instructed me to do. I'm very happy now with my iMac moving super fast! Happy professor, produces happy students! Thank you Andrew! read more

Was a customer of Digital Sunrise in Camp Hill before they closed--so glad I found Macs N PCs, as other Mac/Apple servicers are 40+ mins away from the capital area. Andrew was great and advised me upfront on a cheaper alternative to repairing the broken CD/DVD drive on my 2012 MacBook Pro. After confirming the repair, Andrew contacted me to let me know about a precarious looking adapter cable which he was able to replace using in house parts. The repairs came in under estimate and exactly on the day he said it would. Great repair! Great price! Great service! Will be recommending to friends and family. read more

Sherlock, psychic or computer repair specialist? You can have them all-in-one. Andrew's capacity to troubleshoot, analyze and properly diagnose my Mac was out of this world. My precious baby apple had such strange power issues that I'm still not sure how to describe them, but through a very thorough investigation, a set of questions that seemed wildly unrelated, and acute observation of both the particles on my device and my personal behavior, Andrew was able to suggest the right solutions. I will highly recommend his services to all my local friends with any computer troubles. THANK YOU ANDREW! read more

Andrew was attentive to what I had to say about my computer problem, and asked further questions to better understand the problem. He quickly came up with a solution and explained to me the options that I had for fixing it. He is thorough and quick with his work, and he really wants to help you. Aside from his work, he is very personable, and he continues to engage with you so as to not make you feel awkward standing there. Very welcoming and enthusiastic attitude. I highly recommend him for an IT services and computer repair problems because he knows what he is talking about. read more

Let me tell you how much I appreciate the Service that Andrew gave us on our Apple iMac computer. It is so refreshing to find someone with the skills and dedicated service he provides. He is totally outstanding and he definitely knows his way around these machines. I have been struggling with several problems on my iMac and Andrew isolated them and got my computer running like new. He is easy to work with and he is dedicated to providing the best service for you. Need I say more? I would highly recommend him to anyone. Thanks Andrew for your outstanding service. read more

I'm an artist with lots of picture files and I'd filled up most of my memory and was constantly in wait mode. I also had duplicate contacts & audio files. Further, the fact that I hadn't upgraded my OS since Lion was keeping out of many websites. Andrew corrected all of my issues very quickly. My computer is better than new, as it's faster than when I purchased. I'm so happy to have much needed MAC support. He's my new go to guy for all things MAC & I will definitely consult with him before any future purchases or if I need additional technical support. read more

Recently I needed some hardware updates on a older PowerMac, I'm a illustrator designer and my system was way out of date to be useful anymore to my business and it made zero sense to go and buy a brand new system, at least to me. I needed something quickly and Andrew was my saving grace, he had built a new system that was super fast and perfect to update all new applications from the Adobe suite and he did it in a timely fashion. From trouble shooting, building and installing, Andrew is truly a MacWizard. Thanks for all of your expertise! read more

My 2008 MacBook Pro was not booting up so I took it to the Apple Store in Lancaster. The Genius Bar would barely touch it (too old) and said the hard drive was shot and suggested that I put the hard drive in the freezer and that might work. I decided to take the laptop to Andrew who was quick, very knowledgeable, and reasonable. To my delight he informed me my hard drive was not shot. I'm very pleased with the service he provided and would highly recommend him to anyone else experiencing Mac or PC issues. read more

Had a pernicious issue with a home office laptop that needed immediate attention. Andrew was knee-deep in repairs, so he called Gary at Qualitech to see if he could assist. Andrew called back quickly to say that Gary could help. Andrew followed-up a few days later to see how things progressed. Even though he did not work on my pc, Andrew took personal and immediate responsibility to help - something so many people don't do. I was very pleased with Andrew's assistance and highly recommend his services. read more

Ever since our first call we made to Mac n PCs several years ago, we have experienced readily available service, expert technical help, and trustworthy personalized attention--all for reasonable cost to resolve our computer issues. We don't give it a second thought where to go for help, because Andrew is one who is willing to share his expertise and go the extra mile to solve the issue all the way to a successful resolution. Al Newhart Jr., Founder, Director American Christian Ministries read more

Andrew was very professional and very knowledgable. He told me everything he was doing as he worked on my Macbook pro. My 6 year old macbook pro had a raised touch pad. Andrew could tell me over the phone what was wrong. He was able to help me in a timely fashion and went above and beyond. Not only did he fix the touch pad, he installed a new battery and he ran diagnostics to allow my macbook to run more efficiently! I highly recommend him and he will be my go to for Mac problems. read more

The hard drive in our home PC completely died and everything was lost- or so I thought. Andrew tried everything possible to get back the hundreds (thousands?) of photos. When he exhausted his own capabilities, he worked with a company across the country and was able to get back all of our photos!!!! It took several weeks to resolve (not Andrew's fault) but he did not give up. I am so grateful! He was honest every step of the way and I would completely recommend him! read more

I bought a used MacBook Pro for a great price that kept shutting down on me. Took it to Andrew and he very quickly diagnosed the problem and fixed it in a very timely fashion for a very reasonable fee. I highly recommend Macs N PCs for all your PC woes. I am very happy to have found someone I can trust with my computer, and give him a full 5 stars! He made sure my reasonably priced used PC stayed a reasonably priced PC. Thank You Andrew for a great job! Alex B. read more