1. Madison Fence

1. Madison Fence

0

Baltimore, MD

Madison Fence

4.8 (6 reviews)
Open • 12:00 am - 12:00 AM (Next day)

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Response time

1 day

Response rate

100%

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We couldn't be happier with our experience with Fence & Deck Connection in Millersville! From our…read morefirst meeting with Chris to the final installation, everything exceeded our expectations. Chris was fantastic to work with. He listened to exactly what we wanted, delivered everything he promised, and gave us a great price. The entire process was seamless--from the initial quote and permitting to the installation. Their team handled all of the permitting for us, kept us informed every step of the way, and communicated exceptionally well throughout the project. What impressed us most was how efficiently everything was completed. Our entire project was finished in just one week, and the quality of the work is outstanding. If you're looking for a company that is professional, honest, organized, and delivers exceptional results, I highly recommend Fence & Deck Connection. We had an amazing experience and would absolutely use them again!

We got a screened in porch built by them in our NVHomes house. After two years it is warping and…read morecoming apart in the corners. NVHomes only honors the warranty for 1 yr. On the Fence & Deck Connection website, they claim "lifetime structural warranty." But they told me on the phone they don't honor that if it was part of an NVHomes build. Are there different standards? Do they not support their product? And what kind of porch comes apart at the seams after 2 yrs?!!!!

Winkler Fence & Deck

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We had our fence around the pool removed and replaced by Winkler Fence and Deck and they did a…read moregreat job. They were the lowest cost, but still competitive, and went the extra mile to hand dig every fence post so as not to hit any buried electrical lines. Additionally, they are family-owned and local, which is important to me because I want to always refer my neighbor's business over big conglomerates. Call John and his family and get the job done right!

We contracted Winkler Deck and Fence to replace 4 gates and perform minor repairs on our existing…read morefence after receiving a referral. The initial engagement with the owner Curt was pleasant, the quote we received was reasonable, and the job started 8 weeks after we signed the contract. Unfortunately, that's where the good ended... On the day of the job, the crew didn't let us know they were onsite, which wasn't a good start. Then after the work was completed they left without notifying us that the job was done nor doing a walkthrough with us. The next day we looked over the work and noticed that two of the installed gates were not level and were substantially tilted to one side. We contacted their office manager, Tammy, who stated that the owner Curt would stop by the following day to review the issues. Curt was a no-show and after following up with Tammy she stated he would stop by the next day instead. He was again a no-show. We once again followed up and asked for a specific day and time that they would come out so that we didn't have to miss work again and never received a response... The following weekend Curt finally showed up unannounced and without notice and never apologized for the no-shows. He then immediately asked in a defensive tone "What's your problem with the gates?". We explained the issue and he tried to blame it on the previous fence builder. We stated that the previous gates were level and installed correctly and he replied "Well then what do you expect, this was a repair job". Uh ok... I expect properly built and installed gates, per our contract. He finally agreed that one of the gates should be rebuilt after initially denying it had issues and said he would try to reposition the other gate to reduce the slant, but he clearly was not happy about doing the work. Also, after providing feedback on the crew's disappearing act he stated "We have bigger jobs than this that are more important". When I stated I couldn't recommend them to others due to their lack of customer service, he walked off and barked "We have plenty of other work in this area so I'm not worried about it". Wow... A simple apology would have gone a long way... Ultimately they did fix the gates and followed up to see if we were satisfied. However, based on our overall experience I would not recommend this company due to their lack of basic customer service, lack of basic respect for their customers, and shoddy workmanship. Also, they clearly don't value smaller jobs, which is a bad move on their part because they lost future business with me as well as my neighbors who asked about my experience.

Madison Fence - fencesgates - Updated July 2026

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