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    Madison Insurance Group

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    NJM Insurance Group

    NJM Insurance Group

    (23 reviews)

    We use NJM for our Home insurance policy and my wife uses NJM for her Auto insurance. Last…read moremonth(12/22/18), I purchased a car and took this opportunity to switch my Car insurance from AAA to NJM Auto Insurance so that all of our Home and Auto insurance are under NJM. We were informed that our insurance would be $920 for my wife's car(2014 subaru crosstrek) and $1120(2019 Subaru Outback Limited), our car salesman talked to NJM the day we bought my car to insure that they know all of the safety features of the car. Today 1/2/19, I went to check our Policy online to setup the payments since we received an NJM packet last week that only contained my wife's insurance policy at her old rate before I was added. So I called NJM to verify the amount of our policy and the representative I spoke to mentioned that it changed from $920/1120 to $992/1173. He said that the previous rep should not have confirmed the previous values since there was a 4% rate increase for the new year. He then put me on hold to research if there are any other factors that raised our rate. After about 5 minutes, he reiterated the 4% increase and brought up my no point violation from March 2016. If I knew they would do this I would have stuck with my previous insurance for my car.

    NJM business manager requested me to send NJM my case number...my name...phone number several days…read moreago...and that they would like to speak with me...waiting for a phone call...they did not inform me of the turnaround time for their call...

    Madison Insurance Group - insurance - Updated June 2026

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