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    Madison Jet Ski Rentals

    5.0 (2 reviews)
    Closed • 11:00 am - 8:00 pm

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    Jet Ski Madison - Dog friendly!

    Jet Ski Madison

    3.6(29 reviews)
    7.4 km

    Rented a pontoon boat last weekend for five passengers. Team was great. I received my reminder…read moreemail that week. It was very clear about location and what I needed to to. I received a call the morning of the rental and they wanted to make sure I had the information needed. The team showed up as scheduled. Got the boat in the water and helped us through instruction. Met us at the dock after we texted them. Everything was terrific.

    Do not rent from this company. Rented a "luxury" 14 person pontoon in July 2024, and it was junk…read more Please see the pictures: the boat was literally held together with packing tape in places, including the canopy which was flapping in the wind after we opened it. Additionally, the reverse gear did not work...the employee told us before departure that the reverse was " a little tricky, it doesn't always take." The reality was that the boat did not operate in reverse and we had to use manpower to avoid running into other boats when we attempted to dock/anchor. This was the most disturbing aspect of the rental because it was a safety risk, never mind the damaged and taped sections. We tried to discuss with Madison Jet Ski, but good luck reaching someone. There is no one to call, and slow or non-responsive to email. As a last resort, we attempted to find resolution with our credit card company, but were presented with legalese that we signed away any recourse in event of a complaint. Buyer beware, you have to sign off on everything BEFORE you take the boat out. Once you get on the water and discover any issues, you're stuck. My attempts at recourse began in July, and it is now mid-October. I will not waste any more of my valuable time dealing with this company, but it is my hope that sharing my experience will help others avoid the same fate. You can do better than Madison Jet Ski and your ~$700 with other firms on Lake Mendota or Monona.

    Photos
    Jet Ski Madison - Side of boat held together with packing tape.

    Side of boat held together with packing tape.

    Jet Ski Madison - Canopy flying the wind, notice the packing tape.

    Canopy flying the wind, notice the packing tape.

    Jet Ski Madison - Ripped upholstery

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    Ripped upholstery

    Madison Jet Ski Rentals - jetskis - Updated September 2026

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