Endocrinologist, Dr. Olena Klindukhova, is absolutely wonderful! She took the time to speak with…read moreme, she listened, and she explained in great detail what was going on with my health. She even drew a diagram to help me understand, which I really appreciated. I'm grateful for doctors like her who do not shoo patients out of their office right away. I look forward to seeing Dr. Klindukhova again at my next appointment.

I have a new provider at this location it is continently located off of the highway. Ample parking…read moreand clear signage throughout the building to note which clinic is located where. The staff at the specific clinic I am going to are very nice.

I've now had a couple procedures at the surgery center at Froedtert, Sergeant Health…read more There are distinct advantages to having something done here, rather than at a main hospital location. First, parking is close and easy. Usually you can stay very close to the door. Second, the facility is small and check-in is fast and friendly and the waiting area is immediately accessible. They have a coffee machine, a table or two and standard chairs and couches for family and patients. There's also a TV and a monitor which tracks patient progress through their procedure for any waiting family or friends not inside with the patient. The interior waiting areas for patients having a procedure are standard hospital bays, with no doors, curtain access, but a recliner chair for companions or family members where they can stay throughout if they prefer. The privacy is perhaps minimal, but the access for the care time is easy and open. Every team member I've encountered here has been great - friendly, comforting, and this is important, they all seem to make a personal connection - even if it's small, that makes you feel seen as an individual. Happily, the surgical teams have also done great work on my visits. I am definitely loyal to this system Great care. Made comfortable,

Healthcare can be a very personal thing. So many thing that affect your experience including the…read moredoctors, nurses, receptionists, and even the parking. The Froedtert/Medical College is a massive organization and complex, so this is a very limited review of one area, which is the Center for Advanced Care, and specifically the Ear Nose and Throat Clinic. Been coming here for several years, and have always been impressed with the level of professionalism, and care. Especially the staff that work with Dr. David Poetker. Would recommend them to others that are struggling with ENT issues. Once you are in the proper parking structure, it's a quick ride up to the 5th floor. Get off the elevator and go east. There is nice signage that will get you where you need to go. Good luck with your treatment :)

I had to find a new doctor because mine retired. I heard about Dr. Allen from several people who go…read morethere. He sounded like the kind doctor that I was looking for so I made an appointment. I couldn't be happier with my choice. I've been there several times now and I so appreciate the care I receive. My questions are always answered before I leave. His entire staff is polite & wonderful!. This Dr. & staff is truly appreciated.

This is in response to the only other review on this business. The 1 star review: I happened to be…read morein the waiting room/reception area that day and I saw it all and heard every word from start to finish, and this woman's account is not even close to what happened!! Read on for more. I have been seeing Dr Nikki Allen as my primary care provider for a few years. On a couple of occasions Dr Nikki has been booked up when I needed an appointment so I've seen Dr Tim Allen. Although, he's primary an Addiction Specialist, he also serves as a General Practitioner. These two people are not only excellent, professional, caring doctors, who go way above and beyond for their patients, but they also serve and give so much of themselves in their community, especially to those in need, in a real, sincere, tangible way! I happened to be looking up the link to their website for a new friend who is looking for a new doctor (as I've referred others who have been beyond satisfied, btw) and came across this review . It grieves my heart and makes me angry to see them and their livelihood slandered in such an egregious manner. Therefore, I felt compelled to set the record straight. I could sit and type an entire dictation of what was said and done between this woman and the Allens, and between her and the police officers, but nobody wants to read that so I will try and sum it up. At NO time did Dr Timothy Allen raise his voice, let alone start "yelling" at this woman. Neither did his son, who happens to be one of his receptions. Both spoke so softly and calmly that I was in awe! Dr Tim never came anywhere close enough to put his hands in her face. He acted professionally the entire time. This woman was rude and disrupting their business even though Dr Tim was trying to accommodate her tardiness by letting her wait until he had finished with the other patients who were on time. She became more and more unruly. He had every right to call on the police department. It is private property and she was creating unrest and upsetting other patients. You wouldn't allow that in your home, would you? When she finally realized she wasn't going to get her way, she decided to claim racism. Not only was their not one racist word uttered nor implied by the Allens, but I've got news for you, my VERY WHITE friend was ALSO dismissed as a patient by Dr Allen for very similar reasons and he had been a patient for most of his life! Again, I could go on but I don't think it's necessary. Every slanderous claim that this woman made is a falsehood-- made up out of whole cloth. I also witnessed every interaction between her and the police officers. Again, those conversations didn't go anything like she claims. They said the opposite of what she claims, that Dr Allen "wrongly called them." They told her that he had every right to do so. They certainly did NOT come in "hot ready to attack" her. She has falsely slandered them as well. Finally, you don't have to believe my account. I encourage you to check them out for yourselves if you're in the market for a new doctor!

Mop haired, toe-headed, rude, nasty, front receptionist (who's easily the worst of of the lack)…read moreaside, the staff here are a joke. The support staff here are slow, ignorant, incompetent, inconsiderate, dismissive, and callous. I had the best primary care doctor I have ever had and I am sorry to have to leave him behind because of how terrible the support staff and services are. It has reached the level of being untenable. Seriously, stay away. It is the worst.

The doctors are great, but the receptionists are terrible. They will insult you (with smiles on…read moretheir faces) and give you a hard time about scheduling, sometimes they won't even get off the phone to service you. So if you come here, expect the customer service quality of a teen-run McDonald's or an overcrowded Wal-Mart. Unprofessional and rude, shorewood would benefit from replacing these ladies with just about anyone. A baby would even be an improvement, at least a baby can't make snide remarks and smirk at you from behind the glass. The doctors, however, are friendly, knowledgeable, and reliable. I just wish they had better taste in reception.

Great option for convenient hours and quality care. Good location just 6 minutes from my house.read more

I have been to this clinic two times and have had exceptional experiences both times. There has…read morenot been a wait, I've been seen very quickly, the doctor has been kind and helpful, and they've resolved my issues immediately. The pricing is extremely fair as well. If I'm ever in a bind and cannot get into my primary care physician, I'll most certainly go here again... Even though it's about a 30 minute drive for me, I don't care - it's definitely worth it in my book. Thank you ERS for everything.

I use this facility for all my care needs and they have been great!! From my physical, mammogram,…read moreinternal medicine, and my gynecologist I've had nothing but great experiences. I highly recommend!

This place is where I go for my check -ups, my family also goes here for their check-ups. The…read moredentist is downstairs, beneath the doctor's office. They have the best doctor's I know. They have a foot doctor, in every room from 2nd floor is a different doctor. You have to call 24 hours in advance to make appointments. Is not a very far place, it looks like a small hospital. Like the way everyone treat everybody. Some of the nurses are very friendly and so nice. I go here thru my husband's insurance plan. And the pharmacy is right there one block next to it. Now I don't have to pay for my medications.

I think I've been scheduled all over the city in the Froedtert system. This location is pretty far…read morefrom me and thus, not my favorite. That being said, the offices are nice and up-to-date. Nothing felt old or shabby. The front desk staff is friendly and fast. Check-in was a breeze. As always, the wait was not long nor did the appointment start late. The medical assistants are always great at these clinics and personable. The care I felt was tangible, despite this being a conversation and not an exam scenario. That being said, I didn't know there would be no exam and this could have been a virtual visit where I didn't drive halfway across town.It would have been super to have known that ahead of time. Rush hour traffic early in the day to see a gynecologist is not in my list of favorite experiences. One star lost there for not giving me options.

Preventive care is the best care. The technician was very kind and talked me through the process,…read moretook time to answer questions about what was next.

I write this review mid-therapy. I have been doing physical/occupational therapy for three months;…read moreI switched to this facility for the last five visits based on a recommendation of a nurse. It's quite a drive for me, but it has been worth the change. Staff is phenomenal, especially the therapist (Shelly). Therapist is supported by wonderful reception and MA- and there is a scheduler available at checkout. It is really well organized here. Location is clean and parking is easy. I even heard that one of the physicians went out and shoveled for patients when the snow removal service hadn't finished their job!

Great medical care, no crazy waiting and professional caring staff from the moment you walk in!read more