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    Madison Rockwood

    1.6 (15 reviews)
    Closed 10:00 am - 5:00 pm

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    7 months ago

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    Ask the Community - Madison Rockwood

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    Retreat at Seven Trails

    Retreat at Seven Trails

    (31 reviews)

    I have lived here for almost three years now and will be signing again for another year in the…read morefall. This place has a great floor plan for what I was wanting, it's in a safe neighborhood, and maintenance always answers my requests incredibly quickly. I can't say anything bad about the complex except that sometimes the pools need maintenance on inconvenient days, but that seems so minor considering how other apartments have much bigger issues. If this place has problems worth 1 star like I have seen a few people put then I personally have just never had that experience.

    Do not move in here! I have been here for 9 years and should have left long before this. I have had…read morewater due to a leaky window. They "fixed it" by loading up the outside with caulk. And caulk is the only thing holding it in place! The AC has never been right. There is currently a leak that was never addressed when found last summer. Can it really be cheaper to keep filling it with freon than to replace it with a working unit?? Whoever moves into 126A beware of black mold in the bathroom ceiling. They just slapped some white paint over the mold that occurred when I discover the paint bubbling apparently from a leak in the bathroom of the apartment above. The hole from my finger is still there rimmed in black. I'm sure the sloppy paint job didn't repair the leak in 126B either! Last year it took many many months to stop my toilet from running. They used to mulch in the spring but don't anymore. Grounds look bad but big savings! And how are you using that mulch money?? Terrible drainage problems, critters in walls and ceilings, sink holes that are addressed by placing an orange cone over it, pools that are never clean or properly repaired; this place is a hot mess! And you can be sure your rent is going to be jacked up year after year!

    Willowbend

    Willowbend

    (12 reviews)

    DO NOT LIVE HERE We…read morelived in this apartment complex and encountered black mold in one unit and a brown recluse infestation in another -- both of which are serious health hazards. We are both very clean people, and these issues were absolutely not due to tenant negligence. After reporting the mold in our first unit, we were moved to a second -- only to discover brown recluse spiders there. Management failed to address either issue adequately. We personally had the mold tested, and it was confirmed to be Stachybotrys, a toxic black mold known to cause severe respiratory problems and allergic reactions. Brown recluse spiders are venomous and potentially life-threatening. All of the spider traps were put out by me, not management. The final straw was when I found a live brown recluse in our bed -- even though the bed was pulled away from the wall and the entire room was lined with traps. I also paid out of pocket to have a professional spray the interior of our unit, since their pest control provider only sprayed near the front door. This complex is unsafe, poorly managed, and simply not worth the risk. As a tenant, you have virtually no rights in Missouri, making it even harder to get protection or recourse when serious health hazards are ignored. If I could give this place zero stars, I would. I've included a photo of a list of additional issues we experienced -- all submitted to management, and none were addressed. To make matters worse, we were forced to pay to break our lease, as they refused to let us out without a penalty -- despite these major safety issues. Stay far away from this complex.

    Our family just sold our house, and in this crazy market we had no choice but to lease an apartment…read moreuntil we found our new home. We have been so pleasantly surprised at how much we LOVE apartment living at Willowbend during this major transition. The apartments are charming, well maintained and clean. We LOVE taking walks, the grounds are beautifully landscaped with sidewalk lined trees and flowers. Willowbend is super dog friendly; and the staff, Alexis & Terry are very welcoming and helpful. The clubhouse, tennis courts, patio/pool, and workout room are GREAT; such a fun place to go on the weekends or after work with our two boys. Willowbend has made this hectic transition enjoyable and fun for our us. We will have nothing but fond memories. Ashley

    Madison Rockwood - apartments - Updated July 2026

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