Do not use this bank. I have gone through RMCU for 11 years and finally closed my accounts. After…read moredealing with the incredibly rude branch manager, Shelly, in Belgrade due to the bank's faulty fraud system flagging on my card, leaving me unable to access my funds for two days, I decided I had finally had enough. Traveling out of state is a nightmare. They will restrict your debit card once you cross state lines. I had to resort to racking up my credit card because I could not access my bank account when out of state. If you buy online at an out of state store, they will flag it for fraud and restrict your accounts. If you try to deposit a check by mobile deposit, it says $2500 maximum, but you can really only deposit $1500, then they'll put it on a 3 day hold. They'll hold deposits on anything over $500 and it's incredibly inconvenient and frustrating. I changed my maiden name (in person at RMCU in Belgrade) to my married name last June in 2024 and just went in last week (Dec 2025) to have them tell me I never updated my information, then tried to blame their brand new system they had only recently started using. When closing my accounts, they shorted me $30, then didn't close my accounts. I didn't even bother telling them they shorted me as I was so relieved to finally be done with RMCU. But, I had to call two weeks later to have them closed because they failed to follow through, even though all paperwork was signed two weeks prior. The last branch manager (Shelly) in Belgrade, who has since left, was so incredibly rude and unprofessional I requested an apology letter and restricted her from accessing my accounts. If you want to feel secure in a financial institution, DO NOT USE RMCU. I cannot stress this enough. First Security Bank and has been the most incredible experience. They have had wonderful customer service from day one, incredible loan officers, 100% professional and FOLLOW THROUGH on everything with clear communication. I have never once worried any transactions will be put on an unnecessary multiple day hold or not having access to my accounts. Highly, HIGHLY, recommend First Security Bank.

I have been a customer of RMCU for over 20 years. Have utilized every service they offer except for…read morethe home loan. However, I've noticed a decline in their customer service. I recently paid off my car loan with them and have been waiting for the tittle to be sent to me. A month went by and no tittle so I called to inquire about it. The person answering the phone stated I had to contact the DMV because the credit union already submitted my paperwork to them. I said okay, thanks. The DMV in the state to which the vehicle is registered stated I needed to contact the credit union because it will come from them so I did. I called the credit union again almost a month after my first call and the person who answered the phone name is Becky had a very rude and almost like don't bother me attitude. She stated the folks from the loan department mailed me my title back in September, no notice of sending me this very important document was sent to me, or anything on their end. Needless to say I have not received my tittle. When I explained this to Becky her attitude again was like go kick rocks pretty much very carelessly she said, you will have to file a request with your DMV for a lost tittle. Unknown to Becky filing any paperwork with the DMV is a nightmare. I hope the next person who pays off a vehicle does not have to experience what I just did.

My first time to Sky's Belgrade branch, it was like watching Cheers....treated like a rock star…read morefrom start to finish. Brett, Sheri, and a lovely lady name Barb thank you for making my day. You all go above and beyond for me with all of my banking needs!! Thank You Sky FCU!!!

Great location. Easy drive thru and good cash!! Thanks. Bank grounds were well maintained as…read morewell

I always use there ATM and like the Elk statues out front plus it's easy to get to from Main Streetread more

Very customer focused, I highly recommend for your banking needs. Rebecca Boehler was professional…read moreand detailed. Thank you Rebecca! Mann Family

I don't think this bank is going to last. They are trying to improve themselves but are actually…read morestuck and cannot do anything to attract customers. Never will the app accept deposits from a check or get the app to connect to another bank... the can't even send micro deposits within a certain timeframe... when it does and you enter the correct amounts it says incorrect and locks the app. So happy with Chime... sooo much better!

Absolutely awful experience with this bank. DO NOT COME HERE. Their entire staff is the incompetent…read moregroup of people I HAVE EVER WORKED WITH!!!!!!!!!!!!!!!! Only come here if you want to be left high and dry on your credit card payments! these people couldn't even print a debit card correctly!

This had to be the best banking experience I've had in years…read more I opened an account with Anna this afternoon. What a pleasant young woman. It was late in the day, and she took her time explaining my options and just chatting. I am visiting from California, and although I don't opt for big banks, I needed to establish myself with a bank that has branches through out the U.S. I felt as though I was in a hometown bank. When she and I were finished, the manager came over and introduced herself. Who does that anymore?! I walked out of there feeling as though I had just made two friends. Thank you Anna!

Long line with one teller , as usual at the Smiths location . The drive through has not been open…read morefor years, what a waste of real estate in. downtown Bozeman . The staff are unprofessionally dressed. There are far better choices of banking in Bozeman.

I wanted a local bank with no fee checking and a no fee easy access atm…read moreI got one of those things A bank that can not maintain its infrastructure is an unhealthy bank. I do not need a bank that can not fix the one and only ATM they have. If I have to go to a different bank to use the ATM I am changing banks - to a real full service bank - what a pain. Total let down

Worst customer service…read more I dread going in to be treated terribly by their angry, entitled staff. All their systems are antiquated.

Love my Credit Union Family! Even thru this pandemic Valley Credit Union took great care for myself…read moreand my family. Thank you

Valley Credit Union is absolutely the best in town! Hands down. Everybody is friendly, professional…read moreand they treat you like you're a member of the family. Thanks Kerby, Jaxson, and DJ!