Very pleased from the initial call to tech visit. Staff is very respectful and friendly. Techs wore…read morecovers while in my home.

Had my first ever need for a pest control service! Allay year I hired them to treat for spiders. I…read morehad a lot of the big black hairy spiders... they are fantastic!

Great company excellent service, took care of the problem very quickly and followed up.read more

Fraud... First off after reading this I am going to try to file a class action lawsuit. This is in…read moreno regard to our technician who never solved our problem but at least he was a nice guy... This has to do with the shady billing practices. You are billed on a quarterly payment structure you are promised unlimited times they will come out to solve your problem... So quarterly billing every 3 months around 90 days that's where the mystery comes in. See what they do is 14 days before your bill is due when you call in for a service they say oh you have an apt booked we can move that appointment for you. They move your apt to 13 days in advance and charge you 13 days early which is theft of service if you are being charged 14 days earlier every billing cycle you lose out on 2 months of service that you pay for a year. These people tried to tell me is as wrong first had to connect with a manager which I had all my dates written down than they started talking bad about me bc they thought they were on mute lol I let them say what they had to say and also let them know they weren't on mute... Paid for a service that doesn't work that tries to change your billing without your knowledge and makes it almost impossible to schedule services... I'll pass bye girl

This company branch is very unreliable. If you're looking for a company that actually keeps it's…read moreappointments and communicates with the customer, this is not it. We wasted an entire day waiting for them to show up. When it hit 3:40 PM EST, 40 minutes after their scheduled appointment time, we called the company. We opted for a callback. Did we get a callback? Nope. Called again and was on hold for over an hour before we hung up. If you want to waste your day, this is a good way to do it. If you have things to do and want a company that keeps appointments, this is not the one to call.

I used Ehrlich in 2024 and thought very highly of the technician who came out to do the work…read more However, 6 months later I had another mouse in the house, so I called to get additional help. The call center took all my information and scheduled a whole-house inspection for me. The technician was supposed to arrive at 1pm, and when no one showed up or texted I called back. The local representative said they didn't have me on the roster, but saw in the notes that an appointment had indeed been scheduled. She put me on hold, and then came back on the line to say someone was on their way. That was 3 hours ago. I just called back a third time and asked to speak with a manager, who is of course not there. Please don't use them- it isn't worth your time.

The local technician that provides the service is great. Felt guilty about cancelling service…read morebecause the people that do the actual work are terrific. The problem is in the service that schedules appointments. They call via to set up appointments but do not leave a message, so I often miss the appointment. The technician will then spray only outside my home unless I call him to reschedule. This could be solved with a simple voicemail, but they refuse to fix this simple issue. Their service is too expensive to expect me to have to make a bunch of calls each time they come out. When you call customer service, they could care less.

I had a wasp nest growing over my front porch. Efren Samson came out right away. explained…read moreeverything he had to do and handled the problem quickly. He cleaned the nest out and cleaned the area around my porch. I am well satisfied with his service, and the office receptionist who explained possible costs and payment methods.

Blake is absolutely great at what he does. We moved into our home and discovered we had a problem…read morewith mice and Blake was able to solve the problem. Since then we haven't had any issues!!!!

if there was a 0 I would have posted that. horrible local management. billing a disaster. poor…read morequality work. better companies out there. for sure. since they are part of Terminix work and customer service went downhill

I received great service from Dave Kevon at Ehrlich Pest Control. He's very reliable and always…read morewilling to help any way he can. We had some smaller ant problems around the house and Dave was able to pinpoint where the problem started. He's very knowledgeable and would definitely recommend him to resolve any pest control problems.