Noticed our floor drain in the basement needed some cleaning. Called James on Saturday and he got…read moreus in right away Monday morning. He was very kind, knowledgeable, and efficient. Very reasonable price for the service. Highly recommend!

Always happy with their job! Will always use them! Quick and great prices! Respond quick and…read morefriendly.

Ken came and fixed the shower handle very quickly. We were so happy he answered our call on Sat…read more so he could get us in on Monday. Others just left messages and would call Monday. We needed the shower fixes ASAP. And he was at our house Monday morning. Unlike others that called back to make an appointment. So very happy with him. Thank you again Ken Jacobs Plumbing.

We had a pipe in the basement leak all over the place and called Janesville Plumbing - they had a…read moreguy come out and look at it in less than 5 hours and it was repaired that day as well. Fast service, reasonable rates and very personable too!

Hello, well Bryant and Jake just left. They installed, tuned and adjusted the New AO Smith 40 gal…read more Commercial Grade water heater in....believe it or not just under 1 hour. Also the parts they additionally installed are top quality and it reflects their precision and accuracy. They done an absolutely perfect job in record time and both had a smile on their face too! It must be an honor having those two gentlemen working for Janesville Plumbing. Thank you Janesville Plumbing ! Steve Evansville, Wisc. 53536

I'm from the Madison area and was looking for a part for my water heater. Came up empty. I…read moreexpanded my search and a larger supplier (who did not have the part) said to give E&D a call. I talked with someone and left my information, part #, water heater model, etc. They called back within minutes to confirm they had my part (and just one of them). They held it for me and I drove down right away to pick it up. Upon picking it up, I was confused by the size of the box, so we opened it and, sure enough, the little part was in that big box - but it looked slightly different. She called "Dan" who explained how the WH models changed over the years, and the parts changed with it - and yes, it should work just fine. If not, they'd work with me to get it figured out. In short - they were right, and the part worked great. The customer service was exceptional - super nice people and very knowledgeable folks. Would totally recommend them.

I would give 0 stars. Their customer service is horrible. They had no problem charging me over…read more$1000 for an RO system less than 1 year ago. they were all nice and said call us when you want filters changed and what not. all the sudden it completely stopped sending water so we called for them to come out to service and change filters. called for 2 weeks and they kept trying to pass the call to someone else instead of just scheduling an appointment. Then on Tuesday they said someone would come out wednesday. That was a no call no show. I called again thursday and the lady tried saying it hasn't been 2 weeks. (It was). I would not recommend to anyone. I would be embarrassed if I was the owner. Buyer beware!!! call anyone else but them. You can see past reviews had basically the same issue. I normally like to support small businesses but this is one I will never call again.

Be careful and review your billing! I was charged for 2.25 hours when the plumber was only here…read morefor 1 hour. He then didn't fix the leak and wanted to charge me again to come back and fix it. Very frustrating!

We had Pipe Dreams do two projects for us. They were on-time and finished early. The guys also…read morehelped us avoid a problem with my next project. Great work, Great service.

Try calling R and W first period LPH came to my house…read morebecause my furnace wasn't running. Literally five minutes told me I needed a new circuit board. Would have to wait until Monday until they got the part. Called another service they came out with a part, but also fix the problem that these jokers didn't even spot because they only spent a few minutes here. R and W solved the problem and showed me exactly what was going on. Don't waste your money in my opinion they're more interested in taking your cash then getting you taken care of

We have an older fuel oil furnace that was having intermittent issues that had persisted for about…read moretwo years. We tried a couple other places that tried some fixes that didn't work. Lloyd's was recommended to me and they sent out Mitch to help me out. He diagnosed the issue and got the problem fixed. He even took the time to explain the process and his findings to me. It is such a relief to have the problem finally fixed and I could not be any happier with the service that I received!

Had a frozen pipe and couldn't figure out where. Called and had service in about an hour! Tech…read moreBalen was SUPER helpful and gave me tips to help prevent it happening again. 100% will call again for any plumbing needs.

Their technicians - for the most part - are good. However, their prices are way too high, and their…read morecustomer service stinks. It takes 5 phone calls to get anything done because all I get is the stupid AI rep who can't solve any problems. I've heard they've been bought out by a national company in the past year, and changed a lot over to AI. I don't think they are locally owned anymore. I'm wondering if they are not hiring people to answer phones (or worse - letting people go) because all I get is the AI rep.

I will never use lenz plumbing again. I have used them once or twice in the past and they did the…read morejob OK but were very short tempered and rude. This last time I ask them to install a new shower bath tub converter button. After they did that the hot water wasn't getting hot anymore. I ask him to come back and look at it. They wouldn't send anyone come out but insisted that they need order part. That was almost 4 weeks ago. I had Janesville plumbing come out to look at it. They were here 20 minutes and said things were installed backwards and that is why ot was not working. They turned a small screw in the faucet and all is fixed. So far i have not been billed. As far as Lenzs is concerened i am still waiting for a part to come in. As i said..NEVER AGAIN!!!

That negative review was left by a competitor - completely false. Lenz Plumbing is one of the most…read moretrusted plumbers in the area, I would call them in a heartbeat. Fast, courteous, neat and tidy and priced extremely competitive, if not cheaper than the competition.

Fixed my drain issue at about half the cost of the of the other places, with fast open…read moreavailability. Highly recommend!

They were quick to respond. However, they never got back to me. I had to find someone else to get…read morethe job. Don't leave people hanging.