They actually did a "hybrid" cleaning for me as it was a first visit and I needed some extras. The…read moreteam who came was professional, thorough, friendly and I barely even knew they were here. I appreciated that they cleaned UNDER things in the house instead of just AROUND them, and worked so efficiently. Connie stopped in at beginning and end to be sure that my needs were met and it 's obvious that she CARES about doing a great job for their clients. Thank you!

Very unprofessional, lacks customer service, not responsive. Leaves their customers in the middle…read moreof their b2b issues with vendors they advertise through. Purchased an ad from Groupon while the ad was still active. I would always try to call this company while on the road as that was the most convenient for me, in hopes for someone to answer the phone and help me book a cleaning. They NEVER answered the phone. Once I contacted them through their website months later. I was met with a very rude response and go find another cleaning service.... Beware as this company doesn't understand how a little bit of customer service can turn into a re-occuring client as this was my intention if the service was a success. Now I'm stuck trying to get my money back from Groupon and it's not going too well...

These folks are incredible. Ana and Juan Ponce run a tight crew and are incredibly efficient. They…read morecommunication well with me as a customer and are great about scheduling changes when necessary. They have been servicing my home since 2014 with a monthly deep clean that is brilliant. I entrust them with a key to my home and find them and their staff to be conscientious and very thorough. You won't find a better service.

I previously had left them a good review, they did a decent job for a lower price than some of the…read moreother quotes. I liked that originally they had a team of several people come so the process went very quickly each week, that was a big selling point. After the pandemic they never replaced their team so the service wasn't the same as I had signed up for which is understandable given employment issues, but when we moved, they gouged us like you wouldn't believe and did a pretty shoddy job. I had to actually ask them to stop cleaning and leave because it was getting so ridiculous.

Kimberly and her team did a really nice job with the cleaning at our house. After suddenly losing…read moreour previous cleaning service, we were scrambling a bit until Yelp helped us find a quality replacement. Kimberly's team is pretty meticulous, and I was surprised that on every cleaning all of the baseboards are always wiped down including the top of doors and windows. I would highly recommend them!

Excellent quality and service. Very communicative on what to expect for our one-time office…read morecleaning and attentive to detail. We'll be using them again!! Four Stars only because there wasn't a payment option in person.

I was initially reluctant to turn over cleaning of my home to a stranger, but being pregnant left…read moreme unable to keep up with it and we had my husband's family coming in from out of town, so I searched for options on Angie's list. Connie and her assistant were incredibly nice when they came out to give me a quote. I had other contractors in to give me quotes, but I trusted them the most. They worked to squeeze us in quickly since we had out of town guests on their way. They really did an excellent job! Our home looked absolutely amazing when they were done! They spent time to clean as if it were their own home and got in spots we hadn't expected. My pet peeve is dust and they did a wonderful job dusting. Our fans, blinds and baseboards were left without a speck! We have a hard to reach light in the staircase that they brought an extended brush to clean. We always notice little extras. For example, they cleaned our glass candle holders in the bathroom. They also move items as needed, unlike some other companies. It's so nice not to have to "clean" before the cleaners come, again like you have to for some companies. They left me able to comfortably entertain without any concern about someone spotting dust or finding fingerprints on a doorframe. I am set up for cleaning every 2 weeks and I get so excited about coming home to my clean house on the days that Connie Alford and her crew are there! I'm like a kid at Christmas, excited to see how wonderful my home looks and feels. My husband is very happy with their service as well. I am certain that Connie and team can please even the most discerning of customers. It has been such a huge relief to have a team that I trust taking care of my home; they do an amazing job and as a result I plan to be a long-time customer. Trust me, Alford's Cleaning Service is absolutely the one you want in your home! They are trustworthy and do a far superior job, in addition to being friendly! I have recommended them to my friends and would recommend them for both one time deep cleanings and scheduled cleaning.