Metropol is the number 1 place in town for all your printing needs. Whether it be posters or…read morebusiness cards- they pretty much do it all. We use Metropol's services at the 3 restaurants I work out to print our take out menus as well as our catering menus. They are great quality, efficient and have great staff. They also offer a lot of different services such as their poster poles around town. Quite often you'll see a guy on his bike blasting some jazz music, putting up posters around town. If there was a place in Victoria to get stuff printed, it's Metropol.

Very professional, high quality and affordable printing. We had our program, seating cards and…read moreseat map printed for our wedding and they turned out beautifully in less than a day. They also provided proofs before doing the full print job to ensure everything was on point. Would highly recommend!!

I had an amazing experience with this business and its employees. They were very patient with me…read moreand any questions I had over the course of my design order and were incredibly accommodating. I requested a sweater designed with a video game for a birthday gift and was pleased with the process it took to complete it. I appreciated the question of permission to use designs outside their database for the protection of artists and their copyright, especially with the current climate of AI feeding on stolen artwork. They were timely and provided incredible customer service. When the initial design came back the colours were duller than I expected and they did a second pass to increase vibrancy free of charge. They clearly value customer satisfaction and service, and their wide variety of options and designs are awesome! I'll definitely order from them again.

Top notch products, with top notch customer service. These guys put their hearts and souls in to…read moretheir work, and the final product truly reflects that!

After reading some recent emails written by this designer, I can fully say that I would never use…read morehim. Prices (even hourly) should be given up front. I have dealt with MANY levels of designers ranging in price from lower end (On odesk.com and fiver.com) to Really high end, professional Designers Charging $5k-$10k for an project. While I am sure Jason feels he is a high end designer, his behaviour indicates otherwise. Any business person would be able to educate a potential client and point them in a good direction for what they were able to pay and still get what they needed. This may also make them remember the higher end designers name when their business grows. Never have I seen this type of blatant customer abuse. **As a side note, Yelp is for genuine reviews not only good reviews. Yelp should likely let this designer know that as their reputation for providing genuine feedback for new clients not for being a centre for puffing individual egos. **

From the owner: Social Media | Graphic Design | Desktop Publishingread more

Not for e-commerce. Hosting service has been extremely unreliably lately. Our site has been down…read morefor hours intermittently (totaling days) these past couple of months, costing business greatly. I have sent multiple emails and correspondence to Islandnet, with very little reassurance, in some cases no replies, and no satisfaction. The other problem is they only answer the phones during business hours, so no one is there after hours if something goes awry. They do at least speak English and have helped in the past with issues and set-up, but if it costs your business when you're site's not up, I wouldn't recommend them.

From the owner: Web Hosting and Web Designread more

I just began hosting a web site with Island Hosting in Victoria, BC. The staff I have had the…read morepleasure interacting with on the phone have provided such outstanding service. Their professional manner, patience and plethora of knowledge has been beyond helpful. Really pleased to have been referred to this company. Lorraine

From the owner: cPanel Web Hosting, Web Design, VPS Solutions, SSL Certificates, Domain Registrationsread more

We use them all the time for work related printing, always a good job and on time. Never any issues.read more

My volunteer organization needed some tickets, posters, and drink stubs printed for our fundraising…read moreevent. I was recommended this place by a friend, and boy...was it a mistake. To go into a bit of background. I have been a graphic designer for over 15 years. It is how I make my living, and so I am no stranger to dealing with print shops and the nutty ways they often do things. When I first called them about the job, everything sounded fine. They were knowledgable about the questions I was asking, and was able to give me a ballpark quote. However, the first red flag was when they said, "The girl that does perforations is only in until 2pm, so you have to come before then." Odd...but okay. The next day I called back to let them know I had altered the design a bit, and had emailed it along to confirm they could print it. The person I talked to on the phone was not as pleasant, but assured me he would call me back shortly to confirm. Three hours passed. Running out of time, I decided to drive into Langford to talk to them in person. When I arrived at the shop, the person I talked to on the phone said, "Oh, ya...we haven't opened our email today." Odd...but okay. He printed out a proof of my tickets and brought it to the front counter. This is when he started giving me the gears about everything. "These are really close, I don't think we can cut these." he said. I responded with, "Yes, there isn't much bleed because I wasn't sure what your requirements were, but it is fine, if you print them I can cut them without issue." I said. He huffed and puffed, then said, "Where do you want your perforations?" to which I responded, "Here." He then said, "What is this line for?" I said, that is part of my design. He looked up and said, "I don't like it, it looks weird, can you go home and remove it?" Really? Look, sir, I'm not here for an art critique, I'm here to get something printed. After some back and fourth, I asked them to simply print them for me and I would cut them at home. Three hours passed and I got the call to come pick them up. Low and behold, they were cut...and quite terribly I might add. Despite having clear crop lines, they missed most of them. About a week later I went back to get the rest of the materials printed. I walked in and said, "I have a few quick print jobs, if you guys have time." "We charge a $5.00 "output" fee, just so you know." I asked what that meant, and the lady said, "Every time we have to transfer something digitally off a USB, we charge $5.00." I asked if I could email the work, and she said that the $5.00 was to send any digital file to the printer. What? Opposed to what? Analog? Clearly a cash grab, I said fine and asked for a quote for the project. For some reason since being in business since 1988, they weren't able to give me a quote for two colour prints, and 110 tickets printed and cut. The lady went into the back room where she was discussing it with a co-worker. She came back a few moments later and said, "Wow, super cheap, only $10!" I said that sounded great. She then said, "Are you sure you don't want them cut?" Again, I had asked to just allow me to cut them at home. I like the control, and I don't mind putting on a movie and cutting to pass the time. However, I was in a bit of a rush and so I said, "How much with cutting?" She left into the back room and came back, "$16.00". That sounded great and so I told her to go for it. A few hours later I came back to find a $33.00 bill. I inquired about the cost and the lady said, "$5.00 output fee, $4.00 printing, $16.00 cutting, and taxes." (rounding off). I said, "Oh...I think there may have been a miscommunication, I was under the impression the $16.00 was for the entire quote, not just cutting." The lady said I could wait until the person I was dealing with had returned from lunch. When she returned I said that I was very sorry, but I think we had a breakdown in communication and that the quote she gave me was misinterpreted. She said, "You asked me how much cutting was, I told you $16." I explained that I understood how the communication breakdown happened, but I explained that I was used to getting a full quote in writing, not verbal quotes spread out for me to do the math. She said that is how they always do it and it works fine. I explained that is fine, but my suggestion was to provide the customer a written quote that they can both see and agree to, so that these things could be avoided. She stood there waiting for me to pay or something, when I said, "I'm sorry, but this is for a volunteer organization and we don't have a $33 budget to spend on this, had I known the cutting was $16, I would have requested that they not be cut as I had originally." She stared at me blankly. I then said, "Okay, well, could you please reprint these for me without cutting?" Her eyes widened, "You want me to just bin these?" Yup...So three hours later, I got them unprinted. Never again, waste of time.