We had tile work done back in March, early April. Chase used other guys to work with him. One of…read morethe guys threw away our bathroom fixtures. They were expensive and out of stock. At first he denied this, then stated that he would pay for them. We had to hire a plumber to cut our pipes to allow for a different fixture since we could not use our shower or bathtub. He still has not paid us for this!!! Do not use him, he lies and is not a man of his word.

We had GroutLikeNew come and fix the grout in our shower. It was originally very difficult to…read moreclean and the grout was cracking. He came and made the shower look like new! It was a quick process and finished in less than a day. We are thankful for the improvement!

Hands down one of the best companies I've ever worked!! They were quick to respond, very polite, I…read morehad an appointment made within 7 days. They worked with me on a good time, I asked they text me before arriving because I was coming from work and they did with no issue. They were very personable, and did an amazing job. I reached out a few days later because I still had a small issue, and with no fee or issues, they came back out right away to fix the problem and fixed the problem. I HIGHLY RECOMMEND them! You will not be disappointed!

From the owner: Our business specializes in quality carpet, upholstery, and tile and grout cleaning!read more

The whole process start to finish was such a breeze!!! Booked online and they showed up as…read morerequested... extremely professional and neat to boot! Won't hesitate to use them again!

For recommendations on this page, I had USA carpet and Dye clean my hardwood , carpet, rugs and my…read moretile. They are a family run local business and did an amazing job. They are reasonable !! They arrived within the time frame they had told me which is so appreciated. Another plus, is they got the stains out without the carpet being soaking wet. My tile looked absolutely amazing . They can do what a mop defintely cannot , besides push dirt around . Great job. Highly recommended you will not be disappointed !!!! . They also clean businesses and restaurants !! !!

This is the best carpet cleaning I have ever had. I was convinced my carpets were ruined they now…read morelook like new. Very affordable pricing and professional

The one star rating is only because there is a one star min requirement to post a review. This was…read morethe most ridiculously terrible home repair experience we've ever had in 25 years of home ownership in the Pointes. They were to have multiple workers to clean/repair master bathroom floor and enclosed shower and the Saltillo tile floor in kitchen - they had one worker arrive and they other called in sick - yet somehow miraculously arrived in good health after noon. The bathroom was "ok" but the worker missed cleaning the edge areas of the tile floor. The kitchen is were it gets ridiculous and dangerous. The estimate/contract explicitly states that they were to use "non-toxic cleaners" with steam cleaning in addition with machine washing as needed. These clowns, without consent or announcement, decided to use Muriatic (Hydrochloric) acid on our kitchen floor with my wife, our dog, our son and I all in the home closed up tight on a 30 deg day in December with a natural gas forced air furnace running the whole time. The fumes took our breath away after only a few seconds and also scorched our kitchen tile floor. Yet the lead worker was wearing a double canister face respirator. When I questioned him about the fumes, he only said through his respirator "you might want to not breathe this stuff in". They did not instruct us to open any doors prior or during the application of this Hydrochloric acid and had no regard for our safety, yet took very serious precautions for their own. They offered no apology and only maintained in a highly defensive attitude that it was part of their normal cleaning process, which according to the Sir Grout site and the contract/work order is 100% contrary to the truth. They stood in my kitchen with a mask on and lied to me about what I could plainly see with my own eyes. I have yet to receive a phone call from the area franchise owner that I was told I would by the lead worker. I would say this company is a joke if the consequences of their actions weren't so seriously dangerous. DO NOT USE this company for anything in your home.

TLDR: They are expensive and careless. This is a really…read moremixed review. They came within an hour of the appointment time, and were very pleasant. The work they did on the grout was good. They were sloppy toward the ends of two very long days, but overall the grout was good. Unfortunately, the material they us to clean the grout caused the finish on my bathtub to bubble up and peel away. They agreed to give me $200 toward a similar (low quality) treatment, but said that one of the men that worked on on my grout would do a higher quality finish for $500 (a value of $800 to $1200). He came and worked really hard, but the result was full of bubbles, and was peeling off in under two days. It took over a week to get a return date scheduled, and by then I realized I had realized I couldn't let them do more work on it. I hired another company to fix the tub, but the whole thing has taken over a month to resolve and was unnecessary from the beginning. The owner called me once to explain why it wasn't their fault, but that he would try to help me get my money back from his employee. He has not returned my follow-up call. The employee did, however, give the money back.

I had some pet odor but this company went above and beyond for me to get my carpet cleaned and he…read morewas super fast. will definitely use them again!

From the owner: Experience the Shoreline Carpet Cleaning Solutions difference!. We offer top-quality carpet, tile &…read moregrout and window cleaning for businesses and homes in and around the Saint Clair Shores area. Enjoy a fresher, brighter space with our professional carpet, tile and grout, and window cleaning services. We're committed to delivering exceptional results and outstanding customer care. Call us today for a free estimate, or to schedule the best cleaner you can get from "The shore to your door"!

We had grout repair done on two showers that desperately needed it - one of them was downright…read moreembarrassing. Chuck and his son did an EXCELLENT job at making both of these showers look so much nicer. Since they did such a good job on the showers, we also had them do some work on our stone tiles in the entry way and in our kitchen area. They definitely cleaned this up and significantly improved how this older tile looks. We swift and steam clean the tiles a few times a year, but their work made a really big difference in the appearance. We walk in these areas quite often during the day, so we really appreciate the improvement. They arrived timely for both appointments, and were efficient in their work - it took exactly how long they had estimated. They were very personable, but also pretty quiet while they did their work. I happened to work at home both days

The owner is friendly, the work was completed professionally and exactly as promised. I would…read moredefinitely recommend him to family and friends!

I have had Night Owl clean my carpets for quite a few years. I had my carpet cleaned today and…read moreJustin, the tech, did a fabulous job. I am very happy with the carpet also with Justin. He was so professional and he did a fabulous job of cleaning my carpet. Will call them again when I need it done. Thank you Night Owl

This team absolutely made this so easy for me and did an exceptional job. They picked up and…read moredropped off at times that worked with my schedule and were able to provide me this service even though I'm in Detroit, a significant distance away from where they are located! The owner himself did the pick up and they were great about communicating throughout the entire process. The four rugs Night Owl Express cleaned all came back spotless and fresh. It was a relief as my elderly dog had a few accidents recently that I was worried ruined the rugs. Not to worry, they came back looking great! I will be recommending to my friends and truthfully this will be something I repeat once or twice a year just to keep the rugs in great shape and nice and clean. To top it off, their pricing was better than others I looked at. Highly recommended!