Great service - fair price. Good communication from start to finish. Already recommended them to a…read morefriend!

Great work and responded very quickly with incredibly professional and clean services!read more

Karieem and his team are EXPERTS at packing and moving! We interviewed all the "national"…read morecompanies for quotes, and First Hand Restoration pricing was affordable. They moved us from cross-country with ZERO breakage or damage. Their packing team was expert!! That's 3/4 of the success of the move. We moved oil paintings, watercolors, sizeable artwork, and specialty items like sewing machines. They arrived in perfect condition. Beyond that, the experience was very personal. His team was like family to us through the process. Definitely an experience far above what we would have had with any "name brand" national mover. I'd pick this team every day! Very hard working! This was our first move experience ever, and they made us quite comfortable! Can't thank you enough!

Reliable, courteous, and worked very hard. They removed our tile roof. They worked all day for…read morethree days, finished on the fourth day and coordinated with the roofers. They cleaned up very well. Kareem and Al and crew were very nice. Damage done to wood rails they promised to fix. Thank you Kareem and Al and First Hand Restoration.

We had a great experience with Advance Restoration. Our insurance adjuster was being difficult, but…read morethe Advance Restoration team really helped us work through the process and negotiate a fair settlement so we could properly restore our home. Everyone was professional, responsive, and easy to work with. I highly recommend them!

eview Rating:…read more "Avoid! They hold you hostage with fine print." I used this company for basement flood cleanup in January 2026. They were fast at first, but once the cleanup ended, the "reconstruction" phase became a nightmare. The Trap: They demanded a 70% deposit before they would even give me a quote, a timeline, or a walkthrough. The Fees: When I refused to pay for an invisible plan, they charged me massive cancellation feejust to walk away. The contract signed during the mitigation process gives them the ability to conduct your reconstruction on their timeline. The Threats: They claimed they could sue me for "lost profits" because I wouldn't agree to their unreasonable terms. They are great at the emergency part, but they use predatory contracts to lock you into expensive repairs. Get everything in writing before you sign a single page with this company.

From the first day I spoke with Mike, and I explained to him that I had a water leak approx. a year…read moreand a half ago and I was out of my home for 8 months, he put my mind at ease and told me I wouldn't be out of my house for no longer than a couple weeks. Mike and the rest of the Team at Premier was awesome, they kept me informed each step of the way, always available to answer any questions that I had. I would recommend Premier to anyone that is looking for home restoration. Not sure why it is showing I'm in CA, I live in Oak Park, MI

My interaction with Premier was nothing but STELLAR! From beginning to end, they were…read moreprofessional, fast and friendly! Justine is the EPITOME of customer service! No matter how many times I called her, she had an answer for me and never once made me feel like I wasn't her ONLY customer! Just a PHENOMENAL experience! Thank you for everything to the whole crew!

Matt and Tony were extremely responsive and informative for a much needed quick resolution for a…read moresmall fire/smoke repair problem we had at our home. They responded within 30 minutes when we reached out, walked us through their process, offered options and quickly scheduled the service. Their service was fast and effective, and they answered all questions we had. The result has been exactly as we hoped and price was more than fair. We would highly recommend them to anyone needing this service.

In April my basement was flooded with water and sewage after heavy rains. Tony V. of Best Option…read moreRestoration arrived and pumped out the water in the basement and his crew removed water damaged items from the basement. Next the basement was cleaned with disinfectant. Tony was very professional,knowledable and worked with me to solve problems. He checked back several times to see if the fans was drying up the moisture. Your company is fortunate to have an employee like Tony! I am happy to recommend Best Option Restoration--I give a rating of "5 Stars". Gwendolyn, Oak Park,MI

Couldn't have asked for a better contractor in the time crisis. Basement flooded, called miracle…read moreconstruction and they showed up the very next day and handled the project from start to finish in a timely manner. Highly recommend Miracle construction for all household construction projects!

Fabian was highly recommended and came to give an estimate to remove some tile and subfloor to get…read moreat some pipes that the plumber needed to access. After looking and doing some of his own diagnosing, he found an alternative that didn't involve any floor removal, basically putting himself out of a job. I will be calling him back when the spring comes and it's time for a bathroom remodel.

Terrible. Truly terrible experience. Literally left all my stuff in one box per item and didn't…read moreunpack a single thing. Tried to schedule the unpack for a month later. Told them to not even bother. Truly terrible company.

The staff at On-site provided excellent customer service. Spencer and Josh were extremely…read moreprofessional, courteous, and helpful. I appreciate it. Thank you!