Sam tested & remediated my sister's property. He was very professional, and squeezed us into a…read moretight schedule. He made it happen. We couldn't be more pleased with his knowledge and services. Love that he used an effective plant based fog and not the toxic chemical kind.

Micronix was thorough, professional and was in and out so much faster than I thought! They took…read moredown some walls in my bathroom allowing me to expose the brick on the other side while also taking care of the mold behind the drywall. They were on my roof checking things, in my attic, basement etc. Very thorough! I also have diagnosed OCD and am very neurotic when it comes to chemicals and mold and all the other things we don't want to breathe, and they explained to me every step of the way why and HOW they were doing everything. Very patient and reassuring for me. Oh, and their prices are very reasonable. Especially compared to what I thought a job like this would cost. I was quoted way higher by some, not as friendly, companies. I would recommend these guys to anyone for any job!

Great work and responded very quickly with incredibly professional and clean services!read more

Andrew and Jeremy were awesome. Andrew showed me the filth inside the vents that had never been…read morecleaned. We just purchased the home in July. They also cleaned the dryer vent. They sanitized the vents and the house smelled great. They also cleaned up when they were done. The price point was the best of the three estimates that I received. I will call back in a couple years and recommend them to family and friends. Awesome guys!

Karieem and his team are EXPERTS at packing and moving! We interviewed all the "national"…read morecompanies for quotes, and First Hand Restoration pricing was affordable. They moved us from cross-country with ZERO breakage or damage. Their packing team was expert!! That's 3/4 of the success of the move. We moved oil paintings, watercolors, sizeable artwork, and specialty items like sewing machines. They arrived in perfect condition. Beyond that, the experience was very personal. His team was like family to us through the process. Definitely an experience far above what we would have had with any "name brand" national mover. I'd pick this team every day! Very hard working! This was our first move experience ever, and they made us quite comfortable! Can't thank you enough!

Reliable, courteous, and worked very hard. They removed our tile roof. They worked all day for…read morethree days, finished on the fourth day and coordinated with the roofers. They cleaned up very well. Kareem and Al and crew were very nice. Damage done to wood rails they promised to fix. Thank you Kareem and Al and First Hand Restoration.

eview Rating:…read more "Avoid! They hold you hostage with fine print." I used this company for basement flood cleanup in January 2026. They were fast at first, but once the cleanup ended, the "reconstruction" phase became a nightmare. The Trap: They demanded a 70% deposit before they would even give me a quote, a timeline, or a walkthrough. The Fees: When I refused to pay for an invisible plan, they charged me massive cancellation feejust to walk away. The contract signed during the mitigation process gives them the ability to conduct your reconstruction on their timeline. The Threats: They claimed they could sue me for "lost profits" because I wouldn't agree to their unreasonable terms. They are great at the emergency part, but they use predatory contracts to lock you into expensive repairs. Get everything in writing before you sign a single page with this company.

I just had James from Advance Restoration come out to check water in my crawl space. He was the…read morenicest, most knowledgeable young man. Don't hesitate to call them for any restoration questions you might have!!

From the first day I spoke with Mike, and I explained to him that I had a water leak approx. a year…read moreand a half ago and I was out of my home for 8 months, he put my mind at ease and told me I wouldn't be out of my house for no longer than a couple weeks. Mike and the rest of the Team at Premier was awesome, they kept me informed each step of the way, always available to answer any questions that I had. I would recommend Premier to anyone that is looking for home restoration. Not sure why it is showing I'm in CA, I live in Oak Park, MI

My interaction with Premier was nothing but STELLAR! From beginning to end, they were…read moreprofessional, fast and friendly! Justine is the EPITOME of customer service! No matter how many times I called her, she had an answer for me and never once made me feel like I wasn't her ONLY customer! Just a PHENOMENAL experience! Thank you for everything to the whole crew!

The team was extremely professional, quick to respond and understanding throughout the duration of…read moreour project. Thank you!!

In April my basement was flooded with water and sewage after heavy rains. Tony V. of Best Option…read moreRestoration arrived and pumped out the water in the basement and his crew removed water damaged items from the basement. Next the basement was cleaned with disinfectant. Tony was very professional,knowledable and worked with me to solve problems. He checked back several times to see if the fans was drying up the moisture. Your company is fortunate to have an employee like Tony! I am happy to recommend Best Option Restoration--I give a rating of "5 Stars". Gwendolyn, Oak Park,MI

Couldn't have asked for a better contractor in the time crisis. Basement flooded, called miracle…read moreconstruction and they showed up the very next day and handled the project from start to finish in a timely manner. Highly recommend Miracle construction for all household construction projects!

Fabian was highly recommended and came to give an estimate to remove some tile and subfloor to get…read moreat some pipes that the plumber needed to access. After looking and doing some of his own diagnosing, he found an alternative that didn't involve any floor removal, basically putting himself out of a job. I will be calling him back when the spring comes and it's time for a bathroom remodel.

Terrible. Truly terrible experience. Literally left all my stuff in one box per item and didn't…read moreunpack a single thing. Tried to schedule the unpack for a month later. Told them to not even bother. Truly terrible company.

The staff at On-site provided excellent customer service. Spencer and Josh were extremely…read moreprofessional, courteous, and helpful. I appreciate it. Thank you!

Michael did a great job getting my claim together when I need help the most. He helped with a…read morerobbery claim and help the claim process go smoothly.

Causey Consulting is very professional. Their prompt service and attention to detail made working…read morewith them very easy and I am looking forward to utilizing their services again in the near future.