Service was excellent, the communication, was consistent, and I couldn't get a better price.read more

I got in my car and noticed a small crack which turned into a larger crack within a week. I…read morecontacted different glass replacement companies but Optimum Glass Tech was the most professional, the quickest to response time and availability. Within the week of contacting, Shane was at my home and within 45 minutes, my windshield was replaced, looks like new and has a lifetime warranty! P.S. I've taken it to the car wash and no leakage! I highly recommend!

This is a popular business, so expect to wait on hold a few minutes to speak to the service rep…read more The prices quoted were over $200 less than the name brand competitor recommended by my insurance company. However, the replacement took an extra day because the window ordered initially lacked an important part and couldn't be installed. After the new window arrived from a different supplier, the installation went OK and the car looked great. However the sensor for lane position wasn't properly calibrated and I had to go back to have it re-calibrated. After that glitch everything was OK. American Eagle personnel gave me no explanation for the glitches with the inital bad window part or the difficulty with the sensor calibration, but they did go out of their way to make those problems right.

We just had the windshield replaced in my wife's Forester. American Eagle Auto Glass was a…read morepleasure to work with. Finding a generic replacement windshield proved to be so difficult that American Eagle ended up purchasing OEM glass through our local Subaru dealer which American Eagle installed. This is not what set American Eagle apart. When we first heard that generic (less costly) glass was very difficult to find I thought I'd try a different glass company just in case they might have what we needed in stock. I quickly found out that reaching a real person at the "big" national glass replacement company was much more difficult than I could have ever imagined. Their phone voice mail just refers you to their website which pushes you to make a reservation and upsell you with additional services and products. I was never able to reach a live person to ask a simple question. American Eagle's phone reaches a live person, and they even called me several times during the process with updates.

Today I had an appointment to get my windshield replaced due to a manufactures faulty rear view…read moremirror mount assembly. Chip, the manager and Collin the technician both were outstanding to work with and the job was done on time. The new window and rear view mechanism look great. Chip worked with upper management to make sure there wouldn't be any payment required from me. The quality of the work and the lifetime warranty are outstanding. I highly recommend the Safelite AutoGlass facility in Champaign, Illinois for their quality of work and outstanding customer service.

5/5 stars all the way around…read more I'm not ashamed to admit that this is the third time I've used Safelite to install a new windshield. I do not have great luck when it comes to car washes or flying rocks. Miraculously, Safelite (and my insurance company) always save the day. I called my insurance company on Monday, 7/9 to file a claim for a cracked windshield. They set-up my appointment with Safelite and Safelite arrived today to install a new windshield. Terry, my technician, was great. He called in the morning to let me know when he'd be arriving; then a little while later called to let me know that he was running way ahead of schedule and would be able to replace my windshield even earlier than anticipated. Yay! Terry inspected the exterior of my car prior to the install, then got the show on the road. He was done in about an hour; interior vacuuming included! My (amazing) insurance company took care of the entire bill thanks to my $0 glass deductible, something 'extra' that everyone should add to their auto policy. Terry gave me a receipt for my records and that was it! Safelite and my insurance company handle the claim amongst themselves. As I mentioned, this is the third time we've used Safelite for new windshields and I've never had a bad experience. This was probably the best and most convenient experience we've had. I could have opted to take my vehicle to Safelite's physical location, but I would have had to wait an extra day. Once an appointment is booked you'll also receive email updates. Then, on the day of the repair, the photo/name of your repair technician, as well as real-time text message updates. For affordable glass repair or total replacement and superb communication, I highly recommend Safelite.

Kind, professional, fairly priced and prompt!…read more This was an easy fix that was made easier by Paul coming out to my house to fix the windshield chip. Thank you!

Paul was friendly, efficient and quick. I will use him again and will recommend him to anyone!read more

Broke my rear quarter window. Jose was one of the few people in town who actually had the part in…read morestock. Quick answer on my quote request, he had a spot available the next day, service was done in around half an hour, price was exactly what he quoted (which was half the price of safelite!) Excellent service, couldn't recommend more. Thank you Quality Auto Glass!

Great Experience. I called because my son's driver side back window was broken while at college. I…read morecalled on a Thursday and they were very flexible with times to get me in on Saturday. The time they quoted it would take to get the repair done was accurate and the price was unbeatable. They don't take credit cards. They accept cash, zelle, Apple pay,etc..

Absolutely love this company.They are great and never let me down. If you need some glass repair or…read morereplacement this is the one and only place I'll go. I have had a back window replaced and now my windsheild replaced and there prices are great they are prompt and do a GREAT JOB!!!!

They get as much as two stars because they are much cheaper (about $100 less) than Safelite when it…read morecomes to windshield replacement. I guess this is something to do with "you get what you pay for," though. I had them come out a couple weeks ago to potentially repair or replace my windshield after it got a sizeable crack in it. First, I was not pleased that they did not discuss the possibility of repairing the crack -- though that's not a total ding, as I had already figured it probably wouldn't be repairable. Secondly, though: I suppose they did not expect me to be in a situation to watch them as they worked, as the repairman was out there carelessly/disrespectfully throwing the plastic bonnets for the windshield wipers to the ground after removing them. I do not know if they damaged the pieces themselves or they just didn't give a hoot, but when they put them back on, they were no longer lying flush to the windshield as they were before, essentially aesthetically-detracting from the car either permanently or temporarily (I've yet to take a look and see what the problem might be myself). All around, it was an exemplary experience in why I try to avoid mechanics or repairmen like the plague/try to DIY when possible, as more than half the time, you get people like this who will do a sketchy job or damage something in the process, and then still have the nerve to charge you for their BS.

The service was prompt. I found the pricing to be fair. I would recommend KP Auto Glass.read more

Was visiting from out of town and needed this done quickly and correctly, all good!…read moreDefinitely recommended.

Will definitely use Todd's again if the need arises and will recommend to others…read more The whole office staff was fantastic and you felt your business was truly appreciated. The body & paint shops did a fantastic job, craftsmanship and pride in their work was very apparent. No detail was too small inside & outside of my car was very clean. I give Todd's a 10 start rating. Thank you

Car was rear ended . So already a head ache. Had to go to…read morePeoria for work and was in time crunch. Insurance did not want to provide rental car. Todd's was amazing! They had my car done one day sooner then their estimated time frame. Car looks brand new! Helped me get a rental equivalent to my impala when at first the insurance wanted me in a Prius! Then got the rental two days earlier for me since me car was not drivable anymore! It could not have went any better! I came in and estimate took maybe 10 minutes and the gentlemen that did it helped me so much. Paper with all the insurance info blew away and he chased it down for me! Then my daughter (3) asked him to take her picture while he was looking over my cars damages. He took her picture and later printed it out for her! It was the sweetest thing ever. Didn't make me feel like bringing her was an inconvenience like most places. I would highly recommend Todd's and will take all my business there in the future.

On time, good work and very pleasant! Would definitely call him again if…read moreneeded!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

So convenient to use! They were able to see me same day, and gave me an appt window time as well as…read morecalled ahead. They have a mobile unit so could come to me, and it was all done very efficiently. Glad to get the 2 chips I had repaired before they spread any farther. Great service by Carolina and Markelle. And if/when another rock chip attacks my car windshield, I'll know who to call! Price seems reasonable in that they came to me, and I have zero DIY skills to want to try to repair this myself. Also, they have lifetime guarantee for that fix, whereas if I tried it myself and messed it up I'd have only myself to blame and still need a professional to fix it.

This was my worst nightmare, when I took my vehicle to have two repairs done. I had my car towed to…read moreRobinson on June 14,23 and signed the contract on July 11,23. Robertson asked me to put half the cost down, and I wrote him a check. This man lied on his wed stating that he had loaner cars, which was a big plus for me as I would not need to purchase renter car. This is the "PITT of HELL". With a 8ft iron gate and pad lock, On July 21, my birthday, I went to Robinson wanting to know when my car would be completed, and he showed me all the parts, gave me his word that the work would be completed soon. I called back August 8,23 and Robertson told me he would call me in a couple of days. I tried calling to see when my car would be completed, and my calls went to voice mail, then it said the voicemail was not set up. From that day on there was no communication until I hired a Lawyer who made connection. My Lawyer called me and said two weeks. Two weeks turned into two months. I had to take a police officer to "Robinsons' HELL PITT" three times before I got my car back, then he would not accept my check, I had to wait another day to pay him cash to get my car. Robertson is the most incompetent person I have ever dealt with, unprofessional as he screamed at me when I asked him questions. Now, I have to hire another shop to repair the things that Robertson signed contract to complete because he tore up parts on my car that did not need repaired. Robertson Auto Body has poor quality in their workmanship. After all of this, Richard Robinson asked me not to give him bad review. Please before you make a decision on who will get your business, first do your homework, look at the reviews. Stay away from this "HELL PITT" or you will be sorry...I give him a zero (0).

Service was not good. Poor quality... this company should be taken off the market. Robinson Auto…read moreBody is bad business... I rate this business a 0. Unprofessional, and not loyal to customers. Service not of good value, did complete work after holding vehicle extended amount of time, four months to be exact. I will never recommend anybody to give Robinson auto body their business, you will not be happy, nor will you approve their poor-quality service, is messy... Please ask around, look at reviews, do your homework, or you will be sorry...