Do not rent from here! I rented a bouncer house for my 5 years old's birthday party. The generator failed twice, causing the bouncer house to collapse on top of the children twice. It was terrifying for the kids and the parents. The person who set up the bouncy house also failed to tell us that there was an escape hatch in the bouncer house that could be used in case it collapsed. They did show my husband how to restart the generator though, which should have been a red flag. They offered me a 50% refund. I took it, but then they didn't run my card until January (the party was in December) and failed to refund me the proper amount. At this point I am beyond done with them and sorry they have any of my money. Rent from Cal Jump. I used them the year before and had zero issues. read more

Equipment and service was great. They arrived timely. Setup was fast and the product was good. The kids enjoyed the jumper at the party.

Magic jump has handled all my rental needs for at least 10 years now. I use them for a school festival that I throw once a year, I also use them for personal events that I organize. Everyone is so friendly, accommodating, set up is always on time and most of the time early, and pick up is also on time. The rentals are always in great condition. It's definitely a wonderful one stop shop for all of your party rental needs. read more

We have used Magic Jump Rentals for our school events and they do a fantastic job. The pricing is great and the convenience of dropping off and picking up is amazing. Please use Magic Jump Rentals at your next even. Michelle read more

I rented a bounce house for my daughter's birthday, and had a great experience with Magic Jump Rentals. It was an easy process from start to finish, and my daughter and her friends had a blast using the bounce house. I also feel like their prices are very reasonable. Overall, I would recommend this company. read more

Another great experience with Magic Jump!! They're so easy to work with. Clear selections and pricing online, they answered my questions quickly and their delivery person checked in before arrival to make sure he didn't ruin the surprise for my kiddo. So the timing was perfect. Pickup was smooth too! This is always a stress free part of planning my kid's parties and I really appreciate it!! read more

Magic Jump Rentals - Minions Bounce House - Party Supplies Near Me - Sylmar, California

I am so disappointed to write this, but I had an awful experience with them last week. I have used them every year with no issues, which is why I keep coming back, and even used them for a school event earlier this year. But this time, they showed up 40 minutes late. No apology, not even any kind of call or text until I called first, about 20 minutes after the drop off time. The gentleman who showed up blamed it on the customers before me not being prepared. Sorry, but that's not my problem. You should allow for that when you schedule drop off times. He never said sorry, didn't seem sorry...it was just matter of fact, like "oh well, the other people were late." When I called the office to ask where he was, as I waited in the sun for 40 minutes at the park, the woman who answered the phone said she would check, but also no apology or acceptance of responsibility in any way. Nobody reached out to me afterwards either. It feels like such a disrespect, especially after years of me being a loyal customer, writing reviews, using them for school events and referring them to others. I'm not sure if they don't understand that when you are late to deliver rentals, you can ruin a party, which is what happened in my case. People were showing up while I was still hanging decorations and putting down tablecloths. There were many things I had bought to put up that I didn't have the time to set up because I lost those 40 minutes. I am honestly shocked at the little care they showed about this or how it affected me, especially because I told them. What a disappointment. read more

Lemme start off by saying the 50 foot Star Wars obstacle course was rad. Everyone who couldn't make it to the party was jealous. In terms of customer service, the inflatable arrived on time and was picked up on time. I had questions prior to booking and the person who took my call in their office was helpful and professional. No complaints. Would absolutely work with them again read more

So grateful for the staff at Magic Jump Rentals. Ordering, communication, and delivery were all so smooth. I was able to add extra items to my order up until the day before the event. The jumper we ordered was clean and professionally secured to the lawn. I was impressed. Truly. Thank you! read more

My first review was 9 years ago and my satisfaction has stayed the same since! I've only used Magic Jump for our jumper needs in that time. Their customer service is exactly what you'd want it to be. read more

Working with Magic Jump Rentals was painless. They are professional and highly communicative. I used them for my daughter's birthday and it was a hit! They came early as communicated, got us set up, and their equipment rentals are good quality. I will call them again if I plan to get another jumper (or combo) in the future! read more

Great experience and friendly staff! We enjoyed out waterside/jumper rental for our daughter's b-day.

I am writing to express my extreme frustration with the experience I had while renting a Bounce House for my son's birthday on October 25th. While the Bounce House arrived on time, it was the completely wrong one. To make matters worse, the driver had difficulty communicating with us, as he did not speak any English, and it was nearly impossible to sort out the situation quickly. My son was understandably upset, and when I called your main office for assistance, the woman I spoke with showed little sympathy or concern for resolving the issue in time for the party. After the driver attempted to leave with the incorrect Bounce House, his car broke down, and we had to jumpstart it with our own vehicle--adding even more stress to an already chaotic situation. At this point, we were unsure if we'd need to find another Bounce House from a different company, as your management team had been unhelpful and dismissive. Thankfully, the correct Bounce House was delivered just in time, but the amount of stress this caused me--especially on a day that was supposed to be about celebrating my son--was absolutely unnecessary. I've rented from your company many times before, but after this experience, I am incredibly disappointed in both the service and the lack of follow-through. I was assured a manager would contact me on Monday, but no one has reached out yet. read more

Had a good experience for a bouncy house rental for a birthday party! We had good communication with the vendors before the event and day of, they dropped off an doicked up at the times discussed and it was an easy experience for us! Only thing to mention is I felt that were a little bit more expensive than some other competing companies but I went with this one because of the overall positive reviews. I would consider using them again in the future. They are insured and familiar with the rules of LA parks. read more

Everything was great from start to finish! We rented a big bounce house, tables, and chairs for my daughter's birthday party this past weekend. I chose my selections online and was able to call in to get a discount from one of their packages. The price was great, and I chose to have it all set up for me. They even called me the morning of the party to confirm if I had ordered enough, which was much appreciated since vendors take the orders and usually don't check if too many were accidentally ordered or if they are insufficient. Setup was right on time. and pick up was a breeze. The kids LOVED the bounce house. We will definitely use Magic Jump Rentals again for our next event! read more

We recently rented a dunk tank, some carnival games and inflatables from Magic Jump Rentals for and end of school carnival. They were easy to work with and very professional. All the items came on time and were picked up on time too. We will definitely use them again in the future. read more

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Such an easy rental experience. Rented a bounce house and a bunch of chairs, and everything was delivered on time, picked up on time, and the rates were super reasonable! Will definitely be renting from Magic Jump again. read more

Magic Jump Rentals fully took care of set up and break down, and was super prompt in delivery and picking up the bounce house we rented. 100% will be using them the next time we need another bounce house! read more

I rented the jumpers for our Church 10/31 Harvest Festival Event. 300+ kids came, and they all have a lot of fun. The jumpers arrived on time and were set up quickly. Pick up was also a breeze. We have been renting from Magic Jump Rentals have many years. Great Service Recommended read more

Magic Jump Rentals - Party Supplies Near Me - Sylmar, California

Rented with them a few times and always a great experience. Their customer service is very responsive and helpful. They have a large number of items to choose from. Will definitely use them again. read more

This company is the Best! I called for more info & guidance in ordering, the girl I talked to was so patient & helpful. When the bounce house arrived the guys were great. Nice, professional & helpful as to where was the best place to put it. Same with the pick up guys. I'd order with them again & again. read more

They were great! Great product. On time. Easy to communicate with. Good prices. I would use them again and recommend them.

I've used Magic Jump Rentals for both large and small events and they always provide the best service! From start to finish, good communication, quality products, great team - thank you! read more

Very easy process, good customer service, arrived in time, set up was fast, pick up was on time and quick. Rented a bounce house and table/chairs. read more

was great no problems easy to order on line will use them again. The delivery and the setup went very well

Great selection, bouncy houses are in good shape. We've used them for two park birthday parties and they have been reliable, on-time, super friendly with the kids, and always in and out in minutes read more

Excellent service. On time everything worked perfectly and my granddaughter and her friends were very happy. Thank you, thank you, thank you. read more

They were the bounce house vendor at my daughter's birthday party, which was at an LA County public park. What I liked best was that I could select from the exact bounce houses available on our party date on the website and essentially do the whole checkout process online. What I did not like is finding out on the receipt that a generator was not included and having to call to add it. Also not great was that the generator rental effectively doubled my invoice. However, I am still giving Magic Jump five stars due to their responsiveness via phone and email, their timeliness for setup and removal, and the professionalism of their employees. read more

Delivery and pick up were punctual. The jumper was clean and as pictured. I will rent from them again in the future. read more

Magic Jump Rentals - Minnie Mouse bounce house and slide combo - Party Supplies Near Me - Sylmar, California

Easy peasy set up and take down. Would use them again for a jumper, for sure. Communication was good.

Great staff, good pricing, prompt and friendly drop off and pick off. We ordered a Toy Story bounce house for our son's birthday and it was a hit! From start to finish, Magic jump rentals was such a pleasure to do business with! Will always rent our jumpers from them! read more

Magic Jump Rentals - Party Supplies Near Me - Sylmar, California

We absolutely loved working with the Magic Jump Rentals team. They were incredibly reliable, helpful, and so easy to work with. They had everything we needed for our son's party and were very quick to respond to any questions we had. They also showed incredible kindness when things needed to be moved due to the Los Angeles fires. I will 100% be using them again! read more

From start to finish the rental of the bounce house ran smoothly. Excellent customer service by the person who took my order as well as the person who delivered the bounce house. Will definitely use this company again! read more

The price was good. Many options to choose from. Delivery and set-up were timely and professional. I just wish they picked up a little later, 7:00 was the latest. I would order from them again. read more

Magic Jump Rentals - Party Supplies Near Me - Sylmar, California

They were great, responsive (even during the weekend), and reasonably priced. Lots of selections, and the bounce house was a great size and fairly well kept. The delivery person was nice and communicative, I would use them again. read more

Magic Jump Rentals - Despicable me lite with a bball rim inside and has an optional splash pad at the end of the slide. - Party Supplies Near Me - Sylmar, California

Always a great experience. We rent from Magic Jump at least 2x a year for parties and they are always professional and on time with drop off and pick up. read more

I rented a snow cone machine. Pricing was fair and drop-off/pick-up were smooth. HOWEVER, this should come on a stand or cart because it has a drainage hole (for the water when the ice melts), but it cannot drain when sitting flat on a table. It's also difficult to get the bottom tray out when it is full of water without it spilling everywhere because you have to angle the tray to get it out of the machine. read more

Prompt delivery, they extended our time period and they were very quick with the setup and the teardown. Highly recommend

The manager Vanessa is extremely rude! They made a huge mistake and instead of being nice she was extremely disrespectful towards me. will never use them again! I hope the owner sees this. I have also notified the venue who recommended them to me and they stated that due to her redness they will never use them again either... read more

I wanted to share some feedback regarding the pricing process. I visited their website and selected a bounce house for rental this past weekend. I entered the exact dates -- delivery on Sunday and pickup on Monday -- and received a quote online for those days. Everything looked good, so I placed the order. However, late Friday (just two days before the rental), I received a call informing me there would be an additional $40 charge for the overnight rental. This was confusing, as the quote I received already included the specific dates and times I had entered. Ultimately, I had to cancel -- not because of the extra $40, but because the company did not honor the price I was initially given online. They explained that I was supposed to manually indicate the overnight charge, but if the system can generate a quote based on the selected dates, it should also account for an overnight charge. As a first-time customer, I was hoping for a little more flexibility. With my event just a day away, it was disappointing that there was no effort to work with me on a solution. In the end, I was happy to give my business to another company. read more