Met with Julius directly and he helped us out...it was stress free on our end. He helped book us a…read moretrip across the country. If you're looking for a travel agency to use, even during all this, I would highly recommend them. Saved us about $500 on car rental alone!

I called this travel agency to ask questions and get information about booking a flight…read more Since I was not ready to make my reservations as I was getting information so my husband and I could discuss what we wanted to do this agency was extremely rude and very sarcastic to me. They also told me there is more than 1 airline that has a direct flight from upstate NY into Raleigh/Durham airport when in fact there is only 1. Had this agency been willing to answer my questions so that I would know what my options were and if they were polite to me I would have considered using them to book my flight. I'm not sure how this agency is still in business when they are so rude and unhelpful when a potential client has questions.

Unfortunately I had two horrible experiences with Ithaca Sun Travel. About a year ago I purchased…read moreFirst Class airline tickets from Newark NJ to Dublin, Ireland. Tammy, the Owner, did the purchase for me. She had all my information, including the fact that my son and I have two different last names. When I got to Newark Airport I was informed by the airline that they would not allow us to leave the country -- that it has been Ireland's travel policy for a long time to not allow an adult and child/children traveling under different last names to enter the country. I was horrified obviously and when I reached out to Tammy I was told very simply that it was not her fault and that she "cannot be expected to know the travel regulations for each country". She actually stated that because I travel a lot I should have known....clearly I disagree. Her email is as follows: "Lisa, yes I help clients purchase many aspects of travel for great prices. I help clients plan and coordinate their trips. I purchase airline tickets with the legal names that my clients give to me. It is not up to me though, to research every destination to tell clients the rules and laws of the country, much less the rules contained within divorce/custody court documents. This is up to the traveler to research and understand their own travel. I advise of passport and visa requirements. There are many things that can stop a traveler from boarding a plane from criminal records to incorrect names. There are many rules of travel that I could not possibly tell each and every client. You have traveled fairly extensively, I would believe that in your divorce/custody court documents, if that is the case, that you would have known what was required for your son to travel with you. I do not know everyone's individual situation.". While she refers to a divorce/custody situation in her email this situation had nothing to do with this -- the simple fact was that my son and I have different last names. I read an article that 500,000 women last year had this problem when traveling in 2017. Tammy should have been aware of this and advised me accordingly. Previously I purchased a cruise package from Tammy. Unfortunately I bought the Dublin tickets before the cruise trip. Had the cruise taken place I would never have used her for the Dublin tickets. Although we purchased the cruise about 6 months before it was to embark, about 1 week prior to the trip Tammy informed me that the "balcony" room I booked and paid for was no longer available. I was incredulous. We were forced to take a room with a window only. Tammy also did not make us aware of the hundreds (and I do mean hundreds) of dollars in extra and unavoidable charges made by the cruise line including gratuities that were nearly $100 per day. Use Ithaca Travel Sun's services with caution.

Unforgettable alright. Book everything through Expedia and don't even make sure connecting flights…read morehave a reasonable time in between them in case of difficulties. My husband and I had to spend an extra $3200 at the airport in Athens because we could not get checked in to our air Canada flight and it left without us. When checking in, in Thessaloniki they were unable to print out our tickets to both of our connecting flights and then we tried checking in to them on the different airline apps it would say we weren't checked in for our first flight even though we were. Since everything was booked through Expedia and not the airlines directly they were unable to just switch our flights for us we had to purchase all new tickets back to Indiana and all they want to offer you for being out another $3200 on an already $8,000 trip is a free voucher and book your own flights. On top of that the resort didn't know we were coming for our honeymoon which includes extra things if they know that, so we had to tell them and arrange that for ourselves. It is embarrassing to have a breakdown in an airport in a foreign country because you are stuck there and no one has answers for you. Now we have to spend the night in an airport and will be returning to Indiana 10.5 hours later than we should have been. Using an agency should make things easier not more complicated and stressful.

From the owner: The Island Life Agency is a premier travel planning agency specializing in Carnival cruises, Cruise…read moreweddings, Destination weddings, and Group cruises.

The BEST travel agency! Mary works non-stop and gives 110% to please! She is so attentive to…read moredetail and plans every step of your trip to perfection. She was especially concerned for our daughter's life-threatening food allergies and knew the best place/location to stay in Aruba. We had the most wonderful family vacation, thanks to Mary! She is the go-to-gal for any future trips for our family!

I prefer XXX to AAA, but AAA is better than AA, or at least more sober, or at least hopefully more…read moresober. When AAA drivers come to help you straight from an AA meeting, there's a problem. This is the AAA office in the suburbs of Binghamton which is definitely worth the stop if you don't have AAA, and you're traveling and you would like to be protected against things like takedowns. I mean brakedowns. I'm not sure who can protect you from Police Takedowns. Sorry. Welcome to the United States Of Police. Having said that, they're not as good as they used to be. A lot of the stuff that used to be included is no longer, and you have to kind of know how to play the system to get the most out of it which I think for 94.7% of people is not a really good plan. It is the 94.7% that pay for the service so that the 5.3% or so can take advantage of it. Sort of like the one percent but in towing terms.

THIS is the location I go to when I need travel services. They are ALWAYS polite, professional,…read morepatient, and helpful. I have NEVER had a bad experience with this location whether on the phone or in person. I recommend them highly!

I have had many many trips planned by Anne Silvernail here. I will NEVER book online because, with…read moreAnn, if "something" happens, she gets right in there and makes it all better. On line, you have no one! No recourse. Ann has gotten me to and from Jamaica, Scotland, Italy, Costa Rica, Los Angeles, Tortola and much more. I would recommend Sawtelle, but ask for ANN!

This office totally messed up our 30th anniversary cruise. We wanted it set up by an angency so…read morethat there would be no problems-they not only "forgot" to finalise the air plane tickets which neccesitated us buying full price tickets at the airport from another airline Easter morning but they also booked us on a Spanish speaking cruise out of PR! It was a nightmare and everybody we know now knows to check and double check anything done by a travel agence much less never use this one. We filed a complaint with the Atty Generals office and all we got was the "difference" in the the cost of what was scheduled and what we paid. Nothig for extreme agitation or stress we had to go thru.

Cortland Travel with owners Cindy and Debbie is the absolute best!!!! They offer excellent service,…read moreare very inexpensive, and are very thorough when finding the exact vacation in the budget your looking in. I have been on several vacations utilizing Cortland Travel and have not only never been dissappointed but have had my expectations exceeded more than once. If you're looking to travel don't waste your time and money going to another travel agency go to Cortland Travel. If you live out of the area you won't be sorry you went the extra distance. Cindy and Debbie are true professionals and really know the business!!!!

From the owner: Cruises, Family Vacations, Airline Tickets Including Being an All Inclusive Specialist…read more Cortland Travel's owners Cindy and Debbie have a combined 40 years in the travel industry. Whether you are looking for a cruise, a Disney package, destinations in Europe, the Carribean, Hawaii, or anywhere else in the world and the Unites States Cortland Travel will ensure your business trip or vacation goes off without a hitch! Call today and see how competitive we are and how efficient we are as well.