My now husband and I met with Queen City DJs as they're the preferred DJ for our venue. Our first…read moremeeting went well and we booked with Brad, the owner, because he gave an impression of professionalism and the tools he uses seemed like they would avoid miscommunications in song selection, timeline and general flow of the party. We are extremely dissatisfied with the service we received the day of our wedding. The problems began before our wedding which we planned with all vendors on starting at 2:15pm. As we were getting ready our day-of coordinator told us Brad said "I'm not going to start then because I have 2:30 on the schedule and I wasn't paid for that time." Our coordinator came to us and explained this so we tried to make the best of it by getting more photos before. After the fact, we confirmed that our DJ contract said 2pm-8pm. Brad denies ever saying those words to our coordinator. We know that the day after our final meeting with the venue, Brad had a meeting with them to go over their upcoming weddings, ours included. We met with Brad after that. If there was a time discrepancy why was nothing said to us to avoid the whole issue? Next, my husband and I had a custom song made for our aisle music, a beautiful Studio Ghibli medley that is long enough for the entire processional with a specific section of the song meant for the bride to walk at 3 minutes 45 seconds. We had a link to this song in 3 separate sections on the Vibo App, including the timestamp, months prior to our final meeting. On our big day I was rushed down the aisle to the wrong section of the song. I noticed it right away and honestly it took away the magical feeling I was looking forward to for so long. No bride should ever have to feel this way on their wedding day, they should get to enter their wedding the way they dreamed. The utter disappointment we feel, even a week later, still brings us to tears. When we confronted Brad about it, he said he should have jumped to that section of the song and that he didn't know the venue was going to open the doors to my reveal. The venue and our wedding coordinator both said that Brad gave them the cue to send me down the aisle and that neither had heard from him that there was a specific cue for me. Brad denies that he gave the cue and shifted blame to our coordinator and venue. He also expressed that typically people have separate songs for parents, bridesmaids and groomsmen, and for the bride. So it also felt like he was blaming us for not following the norm, despite never expressing that our music would be a problem. We wouldn't have booked with him if we knew he couldn't handle the request. Finally he said he did no wrong because he played the correct song. Lastly we were in utter shock when our best woman and man and nearby guests told us what the DJ had said when telling them how to use the microphone for the dinner toasts. They told us Brad said to hold the microphone like you're giving a "blow job." This is extremely unprofessional and we do not take it lightly how uncomfortable it made our guests feel. When confronting Brad, he denied he said that saying he holds himself to the utmost professionalism. He can claim they are twisting or mishearing his words but we had several individuals tell us this unprompted. Despite some positives, like accommodating changes to other song requests and announcements made in the final week, these actions didn't make up for the major issues. We're unsure how all our last minute requests were met but things that were communicated months prior were missed. Brad deflected accountability and pointed out that we seemed to be enjoying ourselves but we didn't want to argue with him that day as we were trying to be good hosts to our guests and not further sour our own day. In all, we are extremely disappointed with Brad's services. We are writing this review so that no other couples have to experience what we did. Again no bride should ever have to hear about such unprofessionalism from their DJ or feel like they can't have the aisle music they dreamt of.

Brad at Queen City DJs was fantastic to work with during our wedding planning process! He met with…read moreus twice before the wedding, and he called us the week of to confirm our selections. Our dance floor was full the entire night due to his ability to take our preferred songs list and turn it into a great mix!

Our experience with Party Pleasers was a bit of a journey, but ultimately, they delivered where it…read moremattered most. To be completely honest, we had a rough start. I initially worked with Jeff Heidelberg, and unfortunately, communication was very frustrating. Multiple calls and emails went unanswered, and with the wedding getting closer--about a month out--it definitely added unnecessary stress. Thankfully, everything turned around at the right time. During a meeting at Manor House, I found out Party Pleasers was onsite and had the opportunity to connect with Tasha. She was wonderful from the moment we spoke--responsive, professional, and genuinely invested in understanding our vision. She followed through on everything she said she would do and took the time to meet with me to ensure we were aligned. The results reflected that care. The atrium looked exactly like the vision we had provided--it was beautifully executed. The head table was also done very nicely and fit the overall look perfectly. While I don't believe the uplighting was fully in place as expected, what was done still looked good and added to the ambiance. The photo settee wasn't quite what we originally envisioned, but it still worked well in the space. The large repurposed floral pieces from Robin Wood Flowers really helped bring that area together and created a beautiful effect. Overall, while the beginning was stressful, Tasha truly turned the experience around and made sure the final outcome was something we could be happy with.

We used Party Pleasers for our wedding and highly recommend. Jon Grice was our DJ and he was…read moreoutstanding. He was extremely knowledgeable and professional. We had some specific requests and he followed all requests. He did an outstanding job with helping and guiding us through the planning process and his execution was flawless. Jon has an amazing voice and is a truly professional DJ. He worked well with our vendors and we noticed him doing little things like opening doors for our guest when needed. He made our wedding a truly memorable experience. We highly recommend Jon Grice and party pleasers. Matt and Eileen

Our experience with William and The Music Concierge was grossly unprofessional and disappointing…read morefrom the beginning to the end. We booked The Music Concierge in October of 2022 (and paid in full) for our wedding in April 2023. We were assigned a DJ named Matt, and were excited because of all the services offered, along with "unlimited phone consultations". We waited for some time to hear from Matt, and didn't think much of it because we had so much time. However, a couple months before our event, we started reaching out to our DJ Matt and never heard anything back - multiple emails and phone calls went unanswered. We finally managed to reach out to William, the owner of the company, who was apparently as mystified as we were and had no idea Matt had not been communicating with us (great oversight!) and informed me that this particular DJ is a singer in a band that was on tour... cool story. William said all the right words and apologies, but we got the feeling that he really couldn't care less. He halfheartedly suggested a competitor and tried to connect us with them, but this suggested person has done 3 weddings in the past (according to the guy's Facebook), so suffice it to say we didn't trust The Music Concierge, William, or anyone he recommended (especially someone so new). This was a WEEK before our wedding date. A. WEEK. OUT. We ended up reaching out to some friends and our wedding coordinator, who managed to find us a very reputable replacement for only a couple bucks more. We booked, had the contract, and paid in the space of 24 hours (and on a Saturday!). The best part of the interaction with William and The Music Concierge was how fast he issued our full refund. I know good companies can make mistakes like this, but we were completely let down by these folks, and didn't feel they really wanted to make it right. Will never use or recommend this company ever again, and if you are in the market for a DJ, I would give some serious second thoughts before booking with The Music Concierge. They put us in a really bad position, and there are many other reputable companies out there.

We hired The Music Concierge for our middle school dance along with their Photo Booth and they hit…read moreit out of the park! Professional, on time, meticulous and worth every penny. The 8th graders danced all night and had so much fun with all the props they provided for the Photo Booth. Kids said it was the best dance ever and I owe it all to The Music Concierge!!! Hire them, you won't be disappointed

Thank you for making our daughter's wedding such a fun experience. Kevin was fun, flexible and make…read morethe whole night a success. Can't recommend enough!

We used Smilestones for our 2021 wedding. Hands-down, best DJ ever. So accommodating, especially…read morewith a COVID wedding. He's amazing!!!

Steve Bender absolutely smashed our wedding reception out of the park. He understood what I wanted…read morein music and played absolute banger after banger. I couldn't sit down for more than a minute to catch my breath because the music made me stay on the dance floor! My guests had a great time. Steve had us cracking up and brought the vibes until the very last minute of our reception. Booking, communication and organization before the day were easy and breezy. I highly highly recommend booking him as your DJ.

Steve was incredible to work with and went above and beyond for our wedding(s). Unfortunately, we…read morehad to postpone our first wedding reception. Steve was generous enough to offer to return for our out of state make-up reception free of charge. He was fantastic from start to finish at both events. We're so glad we chose to work with Steve and will absolutely do so again if we need a DJ in the future!

We hired this company for our wedding reception and our guests had a blast - the props were a hit…read moreand the booth got plenty of use. Unfortunately, the service issues made it hard to walk away feeling good about the overall experience. Despite explicitly requesting color photos, the booth was set to black-and-white on the day of our reception. We had caught and flagged this exact error in our contract and email correspondence more than once before the wedding, so finding the booth with the wrong setting was especially frustrating. Our entire cocktail hour had already been photographed in black-and-white by the time we got there, and those prints in our physical album reflect that. When we asked the attendant to change it to color, he was reluctant - saying it would take time - but corrected it once we insisted. A Glam Filter we had asked to be turned off also remained on all evening. Shortly after the wedding, the company emailed us saying they'd "love to hear" our feedback. We took them up on it, sharing our experience and asking whether the cocktail hour prints could be reissued in color to make up for the error. Three weeks and one follow-up email later, we haven't received any response. The photobooth itself is a great product. But we were disappointed by how the company handled the errors they made, and especially by the silence that followed when we reached out with the feedback they'd asked for. There are other photobooth companies out there, and we'd encourage customers to find one that cares as much about getting the details right as they do about getting the booking.

We decided to add a photo booth to our wedding reception with 5 days notice... Mike called to…read moreconfirm details and speed along the process within 10 minutes of our online order! Everything worked out perfectly. The attendant, Danielle, was fantastic with our guests - especially the children who were amazed by the props! She made sure each guest had a fun experience, got their copy of the photos, and signed the memory book with our copy. Everything was beautifully done & a huge hit with our guests!