Dated - decor is dreary and depressing Poor parking ,…read morecramped and an odd set up with multiple small rooms. I'm serious need of an update. Funeral director, John Harding is gruff and un-polished for the position. His father was a gentleman but is sadly retired.

Explore other options if you can. Our mother passed in mid April 2022. Here's a sample of our…read moreexperience: 1) We received the very steep bill in mid-September, along with sympathy cards and Mass cards that we received after the Masses were celebrated. 2) We specifically requested that our Mom's rosary be removed prior to burial for Dad to keep. It wasn't done. 3) We requested to have the hearse ride past two homes that meant a great deal to Mom - and are a stone's throw from the cemetery. That wasn't done, either. There were other examples of half effort and lack of attention to detail. Overall, the level of service and care seems to have fallen far from where it used to be.

John and his staff were kind, professional and compassionate when we had to utilize their services…read morewhen my mother passed. They didn't try to pressure us into any purchases and were very accommodating to my family during such a difficult time. I would highly recommend them.

Under sad circumstances We used the services on the funeral…read morehome in Connecticut The personnel were emphatic and understanding our family wishes and went above and beyond to prepare a beautiful viewing Among the sorrow we found comfort on having our beloved family member honored and showing the love and respect professed in life. The room was arranged as requested. Our family and friends found a pleasant haven to gather and share memories We had a group pray We had the procession arranged like a Swiss clock The facilities are beautiful, peacefully and well kept. This is a review nobody wants to make due to the event that change your life, but I am happy to see how professionally our funeral services was arranged by this team. Thanks again for your care and support during such this sorrow time. P.S I didn't take pictures during our funeral service,

Although it was a very difficult times for our family, Commerce Hill was extremely helpful during…read morethe entire process. It all started when a loved one passed on, late on a Friday night. Commerce Hill arrived within an hour and was extremely flexible in scheduling the planning the following day. David Dougiello was our mentor during the entire process and did an amazing job of accommodating our requests and taking care of every little detail. We were able to focus our entire energy on the family and helping each other grieve. David and the entire staff went above and beyond to explain everything, offered a no-pressure approach to making decisions that were best for our family, and took care of every little detail leading up to and including the funeral and burial. Thanks to everyone for the support. Please make sure you seek out David and work with him as he is trustworthy, compassionate, and incredibly attentive to detail to help you through your difficult time.

My father passed away last summer so it took me a while to write this. Overall the staff was…read morehelpful and guided us through the necessary steps. My only issue was with the necklaces I purchased from them that were supposed to carry my father's ashes. We went back to purchase two necklaces and Mike took the necklaces into the back to "fill them" with my father's ashes. With all the grieving, afterwards we realized we didn't bring my fathers ashes with us when we purchased the necklaces. Mike told us they had some of my fathers "leftover" ashes in the back??!!! Which leads me to wonder, whose ashes are really in the necklaces I purchased??!!

My brother prepaid, he and West Haven Funeral Home made it much easier for the family!read more

Cognetta funeral home and staff - Jackie (director ) her heart was in it from the start …read more Your professionalism and graciousness was comforting during this difficult time of the loss of our brother . You guided us with the arrangements from start to finish . You assured us everything will be taken care of with dignity and it was ! Knowing our loved one was in your hands was very comforting to us . The compassion and kindness that you all provided to us will never be forgotten ! Thank you all for providing exceptional services to our family . The staff is a special group . Our experience at Cognetta funeral home Crematory was very meaningful . We are forever grateful ! the family of Jerry C . Buzzeo .

The services for my late aunt were 5 days after her death in order to allow family to travel to…read moreStamford,CT. One would think with all that time there would be plenty of time to comply with arrangements that were made. Sadly that was not the case. Despite providing information there was neither a newspaper or online obituary as requested. Further, the prayer cards selected were not ready in time for funeral and when provided several days after listed incorrect birthdate. At services personnel had to be called from outer church hall to retrieve casket as they were nowhere in sight. Even the death certificate sent to attorney had incorrect birthdate. Details were sloppily handled. I would never use them after this display.

My wife's mother passed away and we were so very fortunate to have Mullins funeral home taking care…read moreof all the arrangements. There were knowledgeable, accommodating and compassionate. Everything we needed during that difficult time. I was also expecting a high pressure sales environment and was on my guard for anything that seemed self serving (I'm suspicious and skeptical by nature). Our experience was the exact opposite of that expectation. From the basic planning to the extra arrangements we were dealt with more than fairly and even talked out of what I thought would have been easy (and not superfluous) upsale. In this age of large companies we all have become accustomed to giving up on customer service and personal attention to detail. Mullis Funeral home is one of those rare places that still prides itself on the customer's happiness and value. Im lucky to have had the experience that allowed me the opportunity to write this review.

My family is still reeling from the insensitive way Mullins handled our mom's burial today…read more The representative from Mullins rushed the entire thing as if he was late for an appointment. First, he asked us to follow the hearse in our car, then halfway through the ride, he blew a yellow light and kept going. At the cemetery it was rush, rush, rush. The final blow was, as I collected the other half of the funeral home's payment from my sister, the Mullins guy took my place as pallbearer and carried my mom to her grave without me. The other pallbearers protested, but he ignored them. We were in and out of the cemetery in about 20 minutes. This was as cold and uncaring an experience as I've ever had. My sister left in tears over it. And I was robbed of the experience of carrying my mom to her final resting place, all because the Mullins guy was late for lunch or something. My family will hurt for a long time because of it.

This is the fourth time in nearly 20 years that my family has used Shaughnessey-Banks funeral…read moreservices; my Dad, my brother, my Mom and, now, my 26-year-old son. In that span of time, changes at the funeral home have been inevitable, but one thing that remains constant is how the staff delivers a professional, compassionate and unsurpassed level of service meant for royalty. Pam, Becky, Terese, and the rest of the staff attend to every detail and never fail to treat me like family. During my last ordeal, they wrapped around me with comfort and, in turn, made a devastating situation of the short-lived life of my son bearable. In fact, just knowing my son would initially arrive from out of state into Becky's blessed hands helped me in the earliest moments of our trauma. To this day, what also brings me great comfort is remembering how angelic and peaceful my son looked in an expertly and lovingly staged backdrop. I will always highly recommend this funeral home.

The highest compliment I could give is the Mom was absolutely beautiful and would have been so…read morepleased with every detail that Shaughnessy Banks took care of. Pam and her staff did an incredible job. They took care of every detail and kept us all fully informed. Pam seemed to be available for us 24/7 and always with a reassuring smile. There are not enough stars on this review to indicate how much I would recommend Shaughnessy Banks Funeral home. Janice Veronesi

If you need to be buried or cremated, (or have somebody who died) this is the place to go. Andrew…read moreand staff made all the arrangements for both my parents years apart. They handled everything, seamlessly. Let me tell you, dealing with the VA and Arlington National Cemetery is no easy matter. Andrew took care of all the paperwork and persevered beyond the Call of Duty. Don't think twice, this is the place to use in Fairfield County. I'm talking Any and All religions too. I'm not easy to please and I don't give 5 Stars cavalierly.

Collins Funeral Home manage the funeral arrangements for my fiancé. They were professional,…read morecompassionate, capable and followed all my wishes. Andrew the manager was excellent.